Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/12/2010 | 45000 | ||
| Pulling into parking stall (brakes applied / traveling 5-10 mph) the car lurched forward twice and stuck a parked full size truck. the car bounced backwards and lurched forward again and stuck the truck a second time and bounced backwards again. the ( off button) was able to be pushed at that time. the brake was fully applied the entire time. this has been the only occurrence. infinity has not been able to duplicate problem and has downloaded the data base. the formal report will take approx. 4 weeks to complete. no parts have been replaced. infinity's consumer's affair has told us to pickup the vehicle and drive the vehicle despite no explanation or written proof the vehicle is safe to drive. the problem is related to either braking, acceleration or both | |||
| 09/01/2010 | 14000 | ||
| My 2009 infiniti gx 37x lost power without warning. the mph went from 50 down to 30 in seconds, the rpms would not go above 1500. acceleration failed. power steering and braking still worked. i had to pull over and restart the engine. the first time this happened was july 2009 and the dealership said not to worry, that it was probably an isolated incident and to bring it in if it happened again. if something happens once, i can reason it away. but, twice? this is a major safety issue and infiniti needs to issue a recall asap. driving conditions have no factor and this problem strips the driver of any control of the vehicle. the dealership did a reflash or ecu update and said that a similar problem occured on a m model. i am not convinced this has solved the problem. i am terrified of driving this car. | |||
| 08/11/2010 | 11600 | ||
| 1. i was driving my 2009 infiniti g37xs on i-95 near philadelphia. i was using cruise control with speed set at near 65mph. i was listening to pandora internet radio on my htc evo 4g android phone using wimax (4g wireless). the htc evo was being charged using a cellet pmotq9c car charger for cell phones. 2. out of blue, all electrical and electronic system went black. all dashboard display(lcd), entertainmen/navigation system and ac and left/right turn signal and lighting all went out. nothing electronic works including turn signal/emergency light. i was quite nervous, but didn't want to stop at middle of interstate freeway and drive straight home and prayed that power train stay working till i got home. thank god, it did. as soon as i stopped the car by pressing the start/stop button after i drove into my garage, i waited a minute or two and tried to start my car by pressing the start/stop button while pressing the break pedal. the car would not start. i thought that my wireless card key had bad battery. so i spent 15min or so to find my 2nd wireless card key and strangely enough i was able to start the car. however, the service engine soon light on dashboard went on. i called the dealer service and wanted to bring the car. but dealer didn't have any loan car available till next tuesday. so i waited and drove carefully with my car and brought it to dealer on the following tuesday. again strangely, just one day earlier, the service engine light disappeared. i trusted dealer had right equipment to diagnose. 3. dealer took a few days looked at it and could only told me some limited diagnostic info about loss of comm and could not pin point the root cause of problem. i expressed my safety concerns on at night driving on i-95 situation when this happens again. the dealer assured me that all tests were done and no problem was found and the car was safe to drive. 4. i don't feel comfortable and feel that maybe nhtsa can better investigate this. | |||