Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/12/2009 | |||
| Tl*the contact owns a 2009 infiniti g37. the contact stated that while driving at approximately 55 mph, the vehicle suddenly downshifted to approximately 10 mph and almost causing a crash. the vehicle was towed to an authorized dealership where a chip was changed. however, the failure occurred three more times. the dealer then stated that the fluid in the vehicle was too full and was the cause of the failure. the vehicle was at the dealership at the time of the complaint and the contact wanted to trade it in for another vehicle. the failure mileage was unknown. the current mileage was approximately 12,000. | |||
| 01/09/2010 | 3800 | 1 | |
| Driving my new 2009 g37x infiniti and made a fairly hard brake for a red light - car slid a little to a stop, but continued accelerating at 2500 to 3000 rpms while i held both feet on the brake to keep it in place. it was like holding back a revved up jet - rpms would not come down even when i shifted car to neutral. never experienced anything like this is 40 years of driving. noticed odi complaint # 10296445 which is the exact description of what happened to me (without collision) with the same vehicle - 2009 infiniti g37x sedan. this problem is going to cause someone to get injured or killed! have an appointment with dealer on wednesday morning. *tr | |||
| 04/14/2009 | 379 | 1 | |
| I purchased a new g37x infiniti on march 31, 2009. on april 14, i was driving in a line of traffic and had to stop for a red light. i applied my brake and instead of stopping the car kept on accelerating (lunging) forward and finally hit the car in front of me. i was going slowly and there was no damage. the driver of the hit vehicle got out to inspect the damage and while he was looking, the car lunged forward again, almost hitting him. i thought perhaps it was my fault because it was raining out and the car has abs brakes which my previous 12 year old car did not have so i thought i didn't know how to drive in the rain. i immediately drove straight to the infiniti dealer and they checked it out and could find nothing wrong. on saturday, november 7, 2009, i was coming to a stop sign and applied my brakes and again the car wouldn't stop. it kept lunging forward and went through the intersection. fortunately, no one was crossing the street and there were no cars in front of me. i was really shaken up. on monday, november 9, i brought it back to the infiniti dealer and they said there was a harsh 4>3 downshift causing vehicle to lunge. apparently, a technical service bulletin had been issued between my two events and they did the fix. (tsb itb09-032b). i went on-line and discovered that this tsb does not address the problem i described. i then called the regional infiniti dealer and they opened a file on the case and said i shouldn't drive the car. i brought it back to the dealer and they gave me a loaner but asked for it back soon after because they had no date as to when the regional infiniti people could look at . finally, on november 30th, mike weatherhill from infiniti looked at the car. i had heard nothing so i called the regional office twice and finally they told me that the case was in arbitration. i asked for that phone number which they refused to give me. i am at my wit's end trying to find out what is going on and am afraid that i am driving a time bomb. *tr | |||