Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, ELECTRIC
PE12022Nissan North America, Inc.07/26/201211/29/2012Collision Mitigation System Malfunction
 The office of defects investigation (odi) analyzed complaint data provided by nissan as well as complaints submitted to odi from consumers. in total, there were 2 unique reports alleging inappropriate autonomous brake activation while driving.during pe12-022, nissan identified a condition in model year (my) 2013 infiniti jx 35 that may result in inappropriate autonomous activation of emergency breaking by the intelligent brake assist (iba). according to nissan, unique road environment anomalies can affect proper iba operation and may cause iba activation where it is not needed.odi investigators were able to replicate the anomaly and found iba interventions are extremely brief and may interrupt travelling speeds but do not stop the vehicle. nissan developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the radar and advanced driver assistance system (adas) control units on all affected vehicles. the bulletin was sent to dealers on august 10, 2012 and the owner letter mailing began on september 4, 2012. see the investigative file for copies of nissan's bulletin and owner letter. the condition represents a low risk to motor vehicle safety and is adequately addressed by nissan's service campaign. this preliminary evaluation is closed.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers (odi nos.): 10465524, 10466330
PE12022NISSAN NORTH AMERICA, INC.07/26/2012Collision Mitigation System Malfunction
 The office of defects investigation (odi) has received two complaints of false application of emergency braking in model year 2013 infiniti jx35 vehicles.in both complaints, the consumers allege that the intelligent brake assist system inappropriately activated emergency braking autonomously bringing the vehicle to an immediate and complete stop.both complaints also alleged experiencing multiple events in the same locations and road conditions.a preliminary evaluation has been opened to assess the cause, scope and frequency of the alleged defect.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers (odi nos.): 10465524, 10466330

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
11/08/201237001
 Exiting freeway. half way down the off ramp, applied brakes -- no brakes, complete failure. applied emergency brakes and pumped brake peddle vigorously. finally car came to a halt and i was able to avoid cross traffic and avoided injury and damage. *tr
11/08/20123700
 Exiting freeway. half way down the off ramp, applied brakes -- no brakes, complete failure. applied emergency brakes and pumped brake peddle vigorously. finally car came to a halt and i was able to avoid cross traffic and avoided injury and damage.