Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/18/2013 | 280 | ||
| Same serious problem as noted by many other consumers on http://www.arfc.org/complaints/2013/infiniti/jx35/. passenger airbag light remains lit indicating airbag will not deploy in accident while adult passenger is seated. this issue was noted on the day of delivery (1/18/2013). car was taken back for a fix. report from dealership indicated it was probably due to location of the weight of the passenger while seated as they could not duplicate the condition. when we went back to pick up the car, we noticed that the issue has not gone away as the light still stays on (i.e. passenger side airbag is off) even though a 124lb adult is seated. this is a serious safety issue and should be investigated immediately before any fatalities happen. most importantly, we had my wife sit in another jx35 on the lot and passenger side airbag light still stayed on. this is clearly a systemic design issue and not isolated to one car. car is currently at the dealership and they are trying to confirm from infiniti if there is some way to lower the weight threshold so lighter people will be detected and airbag will be activated. | |||
| 12/18/2012 | 50 | ||
| The passenger airbag light comes on and off randomly with the adult passenger sitting on the seat. in another word, the airbag is disabled or enabled. this is a serious safety issue, and the manufacture infiniti consumer affair team cannot provide explanation and a solution to address the issue. | |||