Infiniti M 2011
Model M made in 2011 by Infiniti got 20 consumer complains there is 1 recall as well as 20 service bulletins. Consumer complaints with reference, among others things, to air bags, power train and steering. Technical service bulletines regarding electrical system, engine and engine cooling and exterior lighting. There was one recall concerning fuel system, diesel .
Model 2011
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 12V069000 | NISSAN NORTH AMERICA, INC. | from 10/05/2009 to 12/16/2011 | V (Vehicle) | 79275 | MFR | NISSAN NORTH AMERICA, INC. | 02/24/2012 | 02/24/2012 | ||||||||
| Defect Summary | Nissan is recalling certain model year 2011-2012 juke, infiniti qx and infiniti m vehicles. the fuel pressure sensors may not have been tightened to the correct specification. as a result, the fuel pressure sensor may loosen due to heat and vibration causing fuel to leak. | |||||||||||||||
| Consequence Summary | Fuel may leak from the pressure sensor, increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Nissan will notify owners, and dealers will replace the fuel pressure sensors, as necessary, free of charge. the safety recall is expected to begin on march 19, 2012. owners may contact nissan customer service at 615-725-1000. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION | |||||
| ITB-11-062 | 10/28/2011 | 10041765 | Infiniti: engine keeps running after pressing ignition quickly, but, will turn off after ignition pressed second time. *pe | 11/04/2011 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| ITB12-018 | 04/10/2012 | 10043948 | Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js | 05/02/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| ITB-11-046 | 08/31/2011 | 10041565 | Infiniti: navigation update software for call waiting function. *pe | 10/05/2011 | |
| ITB-11-047 | 09/20/2012 | ITB-11-047-A | 10041569 | Infiniti: see document search button for owner letter. bluetooth hands-free sound may not work as intended, on the microphone system. *pe models 2011-2012 m37/56 & 2012 m35h hybrid. updated 9/24/12. *pe | 10/05/2011 |
| ITB-11-047 | 08/31/2011 | 10041569 | Infiniti: bluetooth hands-free sound may not work as intended, on the microphone system. *pe | 10/05/2011 | |
| ITB-10-040 | 07/15/2010 | 10040391 | Ready | 08/29/2011 | |
| ITB-10-040 | 07/15/2010 | 10040391 | Nissan: 2011 m56. due to a software problem the ecm will incorrectly store a trouble code and turn on the service engine soon light. *rm | 08/29/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| ITB-11-062 | 10/28/2011 | 10041765 | Infiniti: engine keeps running after pressing ignition quickly, but, will turn off after ignition pressed second time. *pe | 11/04/2011 | |
| ITB-10-040 | 07/15/2010 | 10040391 | Ready | 08/29/2011 | |
| ITB-10-040 | 07/15/2010 | 10040391 | Nissan: 2011 m56. due to a software problem the ecm will incorrectly store a trouble code and turn on the service engine soon light. *rm | 08/29/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| ITB-10-027 | 04/27/2010 | 10032994 | Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe | 06/21/2010 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||||
| ITB-11-056 | 10/07/2011 | 10041745 | Infiniti: regarding m56 and qx56 - fuel rail pressure (frp) sensor is stored in the ecm. *pe | 11/02/2011 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| ITB-11-008A | 04/12/2011 | 10038546 | Nissan: there could be many transmission problems. excessive engine braking after accelerating. hesitation or excessive vibration when accelerating from a stop. harsh downshift during acceleration. 2011 m37/m56. *rm | 06/20/2011 | |
| ITB-11-008A | 04/12/2011 | 10038546 | Ready | 06/20/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| ITB-11-008 | 02/02/2011 | 10039784 | Ready | 08/11/2011 | |
| ITB-11-008 | 02/02/2011 | 10039784 | Nissan: there is excessive engine breaking after releasing the accelerator, hesitation when accelerating from a stop, and excessive vibration during a light acceleration. 2011 m37/m56. *rm | 08/11/2011 | |
| STRUCTURE - BODY - DOOR | |||||
| ITB-12-005 | 02/03/2012 | 10043720 | Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe | 04/24/2012 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| ITB-11-051 | 08/31/2011 | 10041566 | Infiniti: during operation, rear window sunshade may make noise or stop operating. *pe | 10/05/2011 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| ITB-11-052 | 08/31/2011 | 10041571 | Infiniti: power window switches were manufactured irregularly and may stop working. *pe | 10/05/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/01/2010 | 1 | ||
| 2011 infiniti m37x. consumer writes in regards to air bag light illuminating. *tgw the consumer stated with the light being on, there is no protection for the passenger. the light stayed on during various trips, for five minutes, three minutes and 13 minutes. when the consumer shut the vehicle off and started it again, the light illuminated and then went out. within a couple of minutes, the light came back on and stayed on for 11 minutes. *jb | |||
| POWER TRAIN | |||
| 04/15/2010 | 1000 | ||
| I have noticed problems on multiple occasions with my m37 not accelerating when i hit the gas. while getting over into another lane to pass a vehicle my car stalled for a few seconds while trying to accelerate and i was almost rear ended by another car. two months ago i went to accelerate on the freeway and the engine just revved up until i took my foot off the gas. my mom was in the car and she agreed that this is not normal! on two occasions i have also noticed while coming to a stop my car would jump forward but thought it was me until i saw other posts regarding this. and yes i have discussed this with our infiniti dealer and they can't seem to figure out what the problem is. i have driven many cars and have never experienced issues like these. | |||
| 09/15/2010 | 1700 | ||
| I have concerning issues with the transmission of this vehicle since purchase 8/27/2010. the transmission has major hesitation when accelerating, slowing down and with everday use(jerky feeling in city traffic) no matter what drive mode is used i.e sport, normal, eco, snow modes. whether you pull out to pass on the freeway or,pass bicycle on a narrow 2 lane road, at residential speeds, the transmission hesitates dramatically(2-5 seconds),actually to the point i don't feel safe with this vehicle. i have taken the vehicle back to the dealer 4+ times to address this issue,contacted infiniti consumer affairs, and was told by all, that it was normal operation.... which it is not!!! | |||
| STEERING | |||
| 01/30/2011 | 1000 | ||
| Difficulty in steering a new 2011 infinity m37s | |||
| VISIBILITY | |||
| 04/06/2010 | |||
| Sunvisor does not fold back far enough blocking tall driver's view of road. left edge of sunvisor hits edge of trim preventing proper adjustment. note that 2012 visors have been slightly redesigned and work properly. | |||