Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/06/2012680001
 I have a 2006 infiniti m35x. i've had it for about a year. ever since i purchased it, i have noticed sudden jerking in the steering wheel. the car seems to be all over the road i've brought it in to have it serviced/looked at, they tell me nothing is wrong. when i drive the vehicle, i most certainly can tell something is seriously wrong! it's dangerous, the way the vehicle pulls from left to right, in and out of lanes. i've done some research online and have learned that many many other people are having the same problems. many of which are blaming a faulty steering rack. this is a very dangerous flaw with the infiniti m35. i have had alignments and brand new tires. neither of these are the problem. it seems this problem has been going on for quite sometime with several complaints and it doesn't seem like anyone is doing anything about it. after lots of research, i think it is imperative that someone look into a possible recall on the steering rack of the infiniti m35 models 2006-2009, as these are the years which look to be having the same problems. *tr
02/06/201268000
 I have a 2006 infiniti m35x. i've had it for about a year. ever since i purchased it, i have noticed sudden jerking in the steering wheel. the car seems to be all over the road i've brung it in to have it serviced/looked at, they tell me nothing is wrong. when i drive the vehicle, i most certainly can tell something is seriously wrong! it's dangerous, the way the vehicle pulls from left to right, in and out of lanes. i've done some research online and have learned that many many other people are having the same problems. many of which are blaming a faulty steering rack. this is a very dangerous flaw with the infiniti m35. i have had alignments and brand new tires. neither of these are the problem. it seems this problem has been going on for quite sometime with several complaints and it doesn't seem like anyone is doing anything about it. after lots of research, i think it is imperative that someone look into a possible recall on the steering rack of the infiniti m35 models 2006-2009, as these are the years which look to be having the same problems.
11/01/2011800001
 I bought a used m35x and the car since i purchases has a problem with the steering tracking when on the highway. the car tracks to the bumps in the road and pulls you out of the lane. to counter you need to dramatically pull the wheel back to counter. something isn't right with the car design or set-up. i have new tires and alignment and this still didn't correct the issue fully. *tr
11/01/201180000
 I bought a used m35x and the car since i purchases has a problem with the steering tracking when on the highway. the car tracks to the bumps in the road and pulls you out of the lane. to counter you need to dramatically pull the wheel back to counter. something isn't right with the car design or set-up. i have new tires and alignement and this still didn't correct the issue fully
08/30/201161500
 My 06 infiniti m35x likes to wander over uneven road surfaces which requires constant corrections to keep the car on its true path. purchased vehicle used with new tires, passed inspection but seems there is a problem with the steering system in the vehicle.
05/15/2011
 **steering issue.****when coming to stops doing local driving, vehicle front end steers to either side of road, but more so to the right. it often feels as thou front steering system is loose. when driving at highway speeds it is even worst, car wants to pull to left or right aggressively and requires constant correction of direction of steering as im driving. living in nyc where road quality isnt exactly peachy, this is dangerous issue. ive changed tires and got an alignment, however the issue still remains. reported it to the dealership, but was not given any resolution to the issue. the new tires and alignment did not correct the issue. there needs to be a proper invesgation into this matter and a recall done. especially if it turns out that so many people are reporting the issue. such a large number of customers cant be doing something wrong and have the same issue.
03/28/201178500
 When coming to stops vehicle front end steers to either side of road, as if front steering system is loose. when driving at highway speeds car wants to wonder and must constantly correct direction of steering as im driving.
01/01/201150000
 Car pulls to each side of the road with the slightest unevenest of surface. it is a struggle to keep the car going straight if road is not new and even.
11/22/200950500
 The vehicle groging noise when making a right turn likew there is something rubbing the rack/pinion which can be felt in the steering wheel. its really bad in the morning when the car is cold but even when the cars warm at times its really bad.
01/01/201150000
 Car pulls to each side of the road with the slightest unevenest of surface. it is a struggle to keep the car going straight if road is not new and even.
11/22/200950500
 The vehicle groging noise when making a right turn likew there is something rubbing the rack/pinion which can be felt in the steering wheel. its really bad in the morning when the car is cold but even when the cars warm at times its really bad.
01/01/201150000
 Car pulls to each side of the road with the slightest unevenest of surface. it is a struggle to keep the car going straight if road is not new and even.
11/22/200950500
 The vehicle groging noise when making a right turn likew there is something rubbing the rack/pinion which can be felt in the steering wheel. its really bad in the morning when the car is cold but even when the cars warm at times its really bad.
01/01/201150000
 Car pulls to each side of the road with the slightest unevenest of surface. it is a struggle to keep the car going straight if road is not new and even.
11/22/200950500
 The vehicle groging noise when making a right turn likew there is something rubbing the rack/pinion which can be felt in the steering wheel. its really bad in the morning when the car is cold but even when the cars warm at times its really bad.
01/01/201095000
 Vehicle tracks sporadically to both left and right sides when driving on highway. feels like driving on train tracks and constantly jumping track. creates a very dangerous situation because car pulls fiercely in either direction at will.
01/22/201160000
 Steering problem with 2006 infiniti m35x. car has severe tramiling or tracking problem. car swerves to left and right dramatically when crossing crown in highway or traveling over rutted or uneven road surfaces. this condition has caused many near accidents for myself and my wife. dealer claims that it is the way the car is supposed to handle. we have tried other tires and alianments to no avail.
01/16/201149000
 I have a 2006 infiniti m35 all wheel drive with 109,000 miles. the vehicle will randomly wander and pull from left to right. during casual driving, the vehicle will sometimes pull so abruptly that it causes me to leave the lane. i fear that one day this could cause an accident. the pulling occurs on a daily basis. i have new tires, new brakes, and the vehicle is in proper order.this has been happening ever since i got the car 50,000 miles ago
01/10/2010100000
 2006 infiniti m35 sport. tramlining issue. car pulls to left when driving. i get wheel alignments performed, and seems to help for about 1000 miles, then the car does the tramlining issue again.
03/02/200950000
 2006 infiniti m35 steering issue. i replaced the tires had a alignment and the car stilll has a trambling issue
09/19/201045000
 A various times and under varying conditions my vehicle will dart to one side or the other. quick steering correction has been required to keep the vehicle from departing the lane of traffic. this will happen without warning and has on numerous occasions nearly lead to a collision.
03/20/200980000
 Car drives fine until there is any kind of small bumps, indentations, potholes, etc on the road. once it hits an area that is not 100% flat the steering goes crazy. even when changing lanes and you drive over one of the reflectors on the road to mark traffic lanes the car will move severely one direction and force you to make a hard and fast correction to avoid hitting something or someone. i have almost hit curbs, center dividers, other cars, and concrete construction walls on multiple occasions. while this problem happens in a significant way at higher speeds, it happens even more so at lower speeds.
10/17/201046544
 2006 infiniti m35x is very difficult to keep in lane at highway speeds. car wants to pull left or right and requires heavy steering effort to correct and maintain position in lane. so severe that hands are sore after several hours of driving. this has been an on-going problem. tires have been replaced and four wheel alignment checked. neither had any impact on issue.
09/19/201045000
 A various times and under varying conditions my vehicle will dart to one side or the other. quick steering correction has been required to keep the vehicle from departing the lane of traffic. this will happen without warning and has on numerous occasions nearly lead to a collision.
03/20/200980000
 Car drives fine until there is any kind of small bumps, indentations, potholes, etc on the road. once it hits an area that is not 100% flat the steering goes crazy. even when changing lanes and you drive over one of the reflectors on the road to mark traffic lanes the car will move severely one direction and force you to make a hard and fast correction to avoid hitting something or someone. i have almost hit curbs, center dividers, other cars, and concrete construction walls on multiple occasions. while this problem happens in a significant way at higher speeds, it happens even more so at lower speeds.
10/17/201046544
 2006 infiniti m35x is very difficult to keep in lane at highway speeds. car wants to pull left or right and requires heavy steering effort to correct and maintain position in lane. so severe that hands are sore after several hours of driving. this has been an on-going problem. tires have been replaced and four wheel alignment checked. neither had any impact on issue.
10/22/201059500
 I have an '06 infiniti m35x. the steering bucked and rolled and generally moved erratically along the highway. it was pretty regular. the tires were replaced-reduced the action-but not completely. there is something wrong w/the steering of this machine.
10/16/201059000
 2006 infiniti m35x. steering pulls left and/or right for no apparent reason on good roads and bad. dealer says, 'it's not a problem.' new tires. no difference. new alignment. no difference.
09/19/201045000
 A various times and under varying conditions my vehicle will dart to one side or the other. quick steering correction has been required to keep the vehicle from departing the lane of traffic. this will happen without warning and has on numerous occasions nearly lead to a collision.
03/20/200980000
 Car drives fine until there is any kind of small bumps, indentations, potholes, etc on the road. once it hits an area that is not 100% flat the steering goes crazy. even when changing lanes and you drive over one of the reflectors on the road to mark traffic lanes the car will move severely one direction and force you to make a hard and fast correction to avoid hitting something or someone. i have almost hit curbs, center dividers, other cars, and concrete construction walls on multiple occasions. while this problem happens in a significant way at higher speeds, it happens even more so at lower speeds.
10/17/201046544
 2006 infiniti m35x is very difficult to keep in lane at highway speeds. car wants to pull left or right and requires heavy steering effort to correct and maintain position in lane. so severe that hands are sore after several hours of driving. this has been an on-going problem. tires have been replaced and four wheel alignment checked. neither had any impact on issue.
10/22/201059500
 I have an '06 infiniti m35x. the steering bucked and rolled and generally moved erratically along the highway. it was pretty regular. the tires were replaced-reduced the action-but not completely. there is something wrong w/the steering of this machine.
10/16/201059000
 2006 infiniti m35x. steering pulls left and/or right for no apparent reason on good roads and bad. dealer says, 'it's not a problem.' new tires. no difference. new alignment. no difference.
03/20/200980000
 Car drives fine until there is any kind of small bumps, indentations, potholes, etc on the road. once it hits an area that is not 100% flat the steering goes crazy. even when changing lanes and you drive over one of the reflectors on the road to mark traffic lanes the car will move severely one direction and force you to make a hard and fast correction to avoid hitting something or someone. i have almost hit curbs, center dividers, other cars, and concrete construction walls on multiple occasions. while this problem happens in a significant way at higher speeds, it happens even more so at lower speeds.
10/17/201046544
 2006 infiniti m35x is very difficult to keep in lane at highway speeds. car wants to pull left or right and requires heavy steering effort to correct and maintain position in lane. so severe that hands are sore after several hours of driving. this has been an on-going problem. tires have been replaced and four wheel alignment checked. neither had any impact on issue.
10/22/201059500
 I have an '06 infiniti m35x. the steering bucked and rolled and generally moved erratically along the highway. it was pretty regular. the tires were replaced-reduced the action-but not completely. there is something wrong w/the steering of this machine.
10/16/201059000
 2006 infiniti m35x. steering pulls left and/or right for no apparent reason on good roads and bad. dealer says, 'it's not a problem.' new tires. no difference. new alignment. no difference.
03/20/200980000
 Car drives fine until there is any kind of small bumps, indentations, potholes, etc on the road. once it hits an area that is not 100% flat the steering goes crazy. even when changing lanes and you drive over one of the reflectors on the road to mark traffic lanes the car will move severely one direction and force you to make a hard and fast correction to avoid hitting something or someone. i have almost hit curbs, center dividers, other cars, and concrete construction walls on multiple occasions. while this problem happens in a significant way at higher speeds, it happens even more so at lower speeds.
10/17/201046544
 2006 infiniti m35x is very difficult to keep in lane at highway speeds. car wants to pull left or right and requires heavy steering effort to correct and maintain position in lane. so severe that hands are sore after several hours of driving. this has been an on-going problem. tires have been replaced and four wheel alignment checked. neither had any impact on issue.
10/22/201059500
 I have an '06 infiniti m35x. the steering bucked and rolled and generally moved erratically along the highway. it was pretty regular. the tires were replaced-reduced the action-but not completely. there is something wrong w/the steering of this machine.
10/16/201059000
 2006 infiniti m35x. steering pulls left and/or right for no apparent reason on good roads and bad. dealer says, 'it's not a problem.' new tires. no difference. new alignment. no difference.
09/20/201043000
 I own a 2006 infiniti m35 sport with 43,000 miles that is exhibiting erratic and very alarming steering characteristics. at highway speeds, braking to a stop, or riding over uneven roads the steering will pull very hard to the left or right (inconsistently) to the point where i must actively and constantly work to keep it centered (tire pressure is at spec and ~2/3 tread depth left). i have heard that this is called tramlining. please help look into this before a serious accident takes someone's life. vincent tran 10767 sw adele drive portland, or. 97225 503-926-7939
09/28/201043000
 I have a 2006 infiniti m35 all wheel drive with 49,000 miles. the vehicle will randomly wander and pull from left to right at freeway speeds. during casual driving, the vehicle will sometimes pull so abruptly that it causes me to leave the lane. i fear that one day this could lead to an accident. the pulling occurs on a daily basis. i have new tires, new brakes, and the vehicle is in proper order. as an ase certified master mechanic, i feel i am qualified to say that this condition is dangerous, and infiniti should offer some sort of recall.
04/30/201044000
 I own a 2006 infiniti m35 x (44,000 miles) that is exhibiting very alarming steering characteristics. at highway speeds, braking to a stop, or riding over uneven roads the steering will pull very hard to the left or right (inconsistently) to the point where i must actively and constantly work to keep it centered (tire pressure is at spec). i have been to the dealerabout the issue but the say that they dont't see a problem. it has been exhibiting this issue since i purchased the car. it is not just a one time thing but everytime i drive the car. i
04/01/2010105000
 When making right turns the steering vibrates and loud noise.the issue is the steering rack on awd models. iinfiniti canada did not want to replace it since my vehicle is out of warranty by 5000km. i have a big concern that at some point the steering rack might fail and lead to a crash. this issue should definitely be covered by infiniti. there are numerous reports of this problem, and infiniti even has a technical bulletin regarding this problem, and an updated part that is supposed to fix the issue. the price of the part alone is 1000$, and i think that infiniti should cover the costs, because it is a factory warranty.
08/07/2009570001
 My 2006 infiniti m35x will unexpectedly wonder across lanes. sometimes it goes straight then suddenly it will veer right or left. i have taken it to the dealer and verified the alignment was correct. dealer told me try new tires, which i did. nothing corrects the issue. i have found many many discussions on this issue and it appears a faulty rack and pinion but the company will not replace it unless you still have warranty left. this is a major safety issue and almost resulted in an accident many times. my wife now refuses to drive the car as it pulled her off the road.*tr
01/01/201047657
 2006 infiniti m35 x loss of control of steering. car would pull both left and right while driving at highway speeds. had to pull car off the highway and steering issues persisted. learned of other reports on infiniti m35x steering by researching on internet. referred to issue as tramlining. this problem should be addressed by infiniti as loss of steering could result in death or other serious injury.*cw
09/01/200911
 I purchased an infinity m35 pulls to the right and the dealership is not able to fix it. i am concerned about my safety the dealership fixed the alignment, rotated the tires, they tell me it's fixed, but after each service for this problem, the problem is unchanged. there needs to be a recall to fix this problem as apparently this is a known problem at infinity and many people have complained on google. please take action as i am concerned for my family's safety. *tr
08/18/2009450001
 I own a 2006 infiniti m35x and this car suffers terribly from erratic handling, often referred to as tramlining. this car is almost uncontrollable on rutted or crowned roads at any speed and requires constant corrective steering to avoid having this car 'dart' into the oncoming traffic or off the highway completely. my wife will not drive this car because of this defect. this problem has been reported numerous times for this model year and later, yet no recall or advisory has been posted. this design flaw will kill, and probably has killed, someone if it is not corrected. dealers frequently attribute this to tire type/brand, tire wear, or alignment but the comments of others posting make it clear that these are not solutions. the problem persists after these steps are taken. the steering rack design is flawed and only after this is replaced does this problem go away. *tr
07/15/2009320001
 Normal driving on highway the car suddenly pulled to the left moving in to the oncoming traffic lane then pulled side to side. aggressive counter steering and slowing down was required to get the car to straighten out. dry road 65 mph this is apparently a recurring problem with m35's. fortunately the oncoming lane was clear or there would have been a head on. this is a serious defect which should be forced to be corrected by infiniti. had a previous experience like this and replaced the tires and got an alignment. this did not help it is a steering system problem. this is a serious recurring steering control problem that is well documented by owners on blogs and owner sites like http://forums.nicoclub.com please note that there are a relatively few number of m35x models on the road so high accident rates are not going to be apparent. this should be a recalled item now. *tr
03/02/2009410001
 Tramlining on infiniti m35x. *tr
05/05/20091
 My 2006 infiniti m35 will not steer straight while driving. depending on the road it will at time almost force me into another lane. this is a know issue on all m35 cars, and a very dangerous one at that. *tr
10/31/2008300001
 Bought car in oct/2008. after first month noticed erratic steering problems. searched online and found several others who had same problem. car pulls to right or left very erratically even on smooth flat roads. took car to only infiniti dealership 3 times. they drove car and suggested i buy new tires before they would look at any steering issues. the tires that were on the car only had 3000 miles on them. replaced tires anyway with second set. car still had same problems. took car back to dealership, tech drove 6 miles and said nothing was wrong with the car. called infiniti consumer affairs to notify of the problem and poor service from infiniti dealership. consumer affairs spoke with dealership and both refused to fix the car. this car is under factory warranty with an extended warranty and was told that this steering is normal for the car and they were not going to fix it. i even gave them contact info for other dealers that have replaced parts on other cars for the same problem. this car is unsafe. dealer did not take time put on the rack to inspect or properly test drive. terrible dealership with terrible service!! *tr
03/15/20091
 Car makes loud noises on slow right turns. sounds as if the metal is grinding under the body of the car. *tr
10/08/2008350001
 This car will follow every dip or rut in the road and will pull the wheel hard to right and left main it dangerous to drive if both hands are tightly gripping the wheel. new tires help the problem for a while but then it started back up after the tires get worn in again. *tr
01/24/200928000
 Tl*the contact owns a 2006 infiniti m35. while driving approximately 55 mph on uneven road surfaces, the vehicle unexpectedly pulled to the left without assistance. the vehicle turned in the opposite direction of the intended steering. the vehicle has not been diagnosed for the malfunction. the contact is in the process of taking the vehicle to the dealer for repair. the failure and current mileages were 28,000.
01/01/19011
 2006 infiniti mx35 steering problems. consumer states that other owners have the same steering problems. *nj the dealer stated that all aspects of the steering system tested normally. *jb
12/20/2008270001
 Vehicle experiences severe tramlining or pulling of the steering wheel to the left or right under braking or on uneven road surfaces. i have almost ended up in the next lane and must apply active pressure to keep the steering centered. *tr
10/10/2008360001
 The car steering is unstable and can't go straight on the uneven pavement. it goes to right or left by itself. the alignment doesn't fix the problem. the new set of tire doesn't fix the problem. totally, the driving feeling is unsafe. *tr
STEERING - RACK AND PINION - RACK
01/18/2008180001
 Steering difficult to control. dealer installed new steering rack.. seems to have cured problem. *tr