Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
0701303/15/200710021355Ascd will resume set speed. *kb04/06/2007
VEHICLE SPEED CONTROL - CRUISE CONTROL
0601007/14/200606010B10020024Voluntary service campaign to reprogram the intellegent cruise control (icc) which may not work as described in the owner's manual when operating in the vehicle-to-vehicle distance control mode. *tt program ammouncement. *tt06/15/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/20/201375000
 While driving on a freeway at low rate of speed (rush hour) i have experienced engine stall condition. all warning lights went on,including brake indicator.i was able to shift gear into park position and shut the vehicle down.after a couple minutes, i restarted the engine and drived home. that was one scary moment.
02/16/201150000
 My infiniti m35x accelerated unexpectedly during parking causing me to crash into a building and resulting in $10k worth of vehicular damage. the impact jarred me such that i temporarily became disoriented and was unsure of what just happened. a second incident of such nature occured when the car unexpectedly accelerated, almost causing the vehicle to careen over a railing at a local shopping center. in the former instance there was no property or physical damage. the vehicle often surges without pressure to the gas pedal or when pressing the brake.
09/14/2006107/23/2005
 I was backing into my driveway, when i stepped on the brake the car accelerated and did not stop until it hit a concrete wall in my backyard, knocking it down. i contacted infiniti consumer affairs. i was advised not to move the car, a dealer technician would be sent to look at the car. finally, almost two months later, on 11/1 i had the car towed to a dealership and the technician looked at it on 11/2. all he did was drive the car, he did not do any diagnostic testing. i am still waiting for the results. i am very disappointed with inifiniti's customer service, it stinks. my insurance co., state farm, which i thought i could depend on to get things done, such as demanding more detailed testing, etc., did nothing. no one seems concerned with the fact that someone could be seriously injured or killed as a result of this problem. i am terrified of having to drive that car again. *nm
05/08/200611400204/19/2005
 Dt*: the contact stated the vehicle lost power and stalled at highway speeds of 55 mph without warning on two occasions. after both incidents the vehicle was driven away from the sight slowly and taken to a service dealer. after the first incident the dealership replaced the throttle body. when the vehicle was returned to the dealer after the second occurrence, the dealer was able to duplicate the problem. the dealer replaced the wiring harness. updated 06/16/06. *jb
01/06/20061000106/01/2005
 Dt*: the contact stated while applying the brakes the vehicle suddenly accelerated without warning. the sudden acceleration caused the vehicle to crash into a concrete wall, causing a minor knee injury. the vehicle was towed to the dealership as a precaution. upon inspection the dealership was unable to duplicate the problem. the problem occurred on multiple occasions and was inspected each time.