Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/17/201275600
 Tl* the contact owns a 2008 infiniti m35. the contact stated that the vehicle would abnormally pull to the left or the right, depending on the leveling of the road. the contact took the vehicle to the dealer and a front end alignment was performed however, did not correct the failure. the dealer advised the contact that they did not locate any problems with the front end of the vehicle or the steering column. the vehicle was not further repaired. the vin was not available. the failure mileage was 75,600 and the current mileage was 76,400.
12/17/201275600
 Tl- the contact owns a 2008 infiniti m35. the contact stated that the vehicle would abnormally pull to the left or the right, depending on the leveling of the road. the contact took the vehicle to the dealer and a front end alignment was performed however, did not correct the failure. the dealer advised the contact that they did not locate any problems with the front end of the vehicle or the steering column. the vehicle was not further repaired. the vin was not available. the failure mileage was 75,600 and the current mileage was 76,400. kmj
12/17/201275600
 Tl- the contact owns a 2008 infiniti m35. the contact stated that the vehicle pulls to the left or the right depending on the leveling of the road. the contact took the vehicle to a dealer and had a front end alignment that did not correct the failure. the dealer stated that they did not see any problems with the front end of the vehicle or the steering column. the vin was not available. the failure mileage was 75,600 and the current mileage was 76,400.rl
05/16/2012400001
 Getting uncontrollable steering vibration at the steering wheel. even purchased brand new tires and got a front end allignment and nothing seems to help. *tr
05/16/201240000
 Getting uncontrollable steering vibration at the steering wheel. even purchased brand new tires and got a front end allignment and nothing seems to help.
01/20/2012
 The vehicle will randomly pull, or turn, to the right or the left even on level straight roads. it has almost pulled the wheel out of my hands completely, because of the force in which it turns. i contacted the dealer, and was informed that it is a performance vehicle and this is how they are supposed to handle. after owning a 1998 bmw m3 and a 2010 nissan maxima sv with sport package, i can say this is the only car that has handled like this. these are the same roads that i drove with both those previous vehicles so i can confidently say that this is not how a performance vehicle is supposed to handle. i just hope the issue can be resolved before something fatal occurs from this issue.
12/16/201149000
 I just bought a used m35 infiniti 2008 and noticed after purchasing it that the steering wheel moves by itself usually 30 degrees or more either to the left and right. i brought it in and had them do an alignment on it and that didn't fix the problem. i have been reading online of other m35 users and they all have the same issue as i do. they said it is a defective part which causes tramlining? regardless or not my dealership has told me theres nothing they can do about the issue. i get worried driving my vehicle at high speeds because i don't know which direction my steering wheel is going to take me.
09/22/2011
 My 2008 infiniti m35x car violently jerks in and out of the lane from my left side and then my right side. the speed limit is 60-65 mph on the beltway, and for a car to be suddenly jerk out of the lane is a severe safety hazard. i glanced in my rearview and side mirrors, as my car was wildly drifting in and out of the lane to see if i was about to cause a major accident with the cars and tractor trailers that were close by. in my review mirrors i saw cars, and trucks braking, because i was swerving in and out of the lane erratically, similar characteristics of a drunk driver. i have never seen or experienced anything of the sort with a car in my life. this issue needs to be taken care of immediately, very dangerous and very frightening while driving.
11/03/20103000
 Car will shift left and right without warning, which makes it very dangerous at highway speeds. the term i have heard is tramlining.
10/21/200913000
 I purchased my vehicle in october 2009 certified pre-owned from infiniti southwest in houston, tx with 13k on it already. this past year i cant take it anymore. the problem is getting worse and worse since the very beginning when i purchased the vehicle. any groove on the road or minor indention causes my steering wheel to lose control. even when i switch lanes, just driving over the little bump reflector cause me tramling. it literally looks like there is a drunk driver on the road when people see me driving. it occurs any time i drive it. i've gotten new tires (which they always try to blame first), almost 3 alignments, and warranty checks and they say they cant find the problem and blame it on the road. why are there people on every online infiniti m forum complaining to eachother about their vehicle and this problem. there is something wrong (defective steering rack) and something needs to get done!!
01/01/19012
 2008 infiniti m35x has a defective steering mechanism. *bf the consumer stated the vehicle has a defective steering mechanism, which caused the steering wheel to act in an uncontrollable manner. the steering wheel turned up to 130 degrees without driver input as the car slowed down before it came to a complete stop. the behavior occurred on a daily basis. during the first four times, the dealer denied the existence of any problem. the fifth time, the dealer acknowledged a problem with the steering mechanism and attempted to fix it. however, the problem remained unsolved. *jb
01/01/19011
 2008 infiniti m35 defective steering mechanism*cw the consumer stated the defective steering mechanism caused the steering wheel to act in an uncontrollable manner without driver input. after five attempts of trying to convince the dealer there was a problem, they finally acknowledged a problem with the steering mechanism and attempted to fix it. however, the problem remained unsolved and the handling of the vehicle posed a serious problem. *jb
03/03/20091
 The steering on the car pulls left or right when stopping depending on the road pitch. i took the car into infinity for service. the service man said nothings wrong all infiniti's do that. i am not happy with that because you can easily get into an accident if the car pulls into the other lane. this seems to me like some sort of defect in the steering or braking of the car. *tr
11/20/20081
 2008 infiniti m35 sport has a severe tramlining problem. driving the car above 60 mph the steering becomes very unpredictable. the car likes to swerve left and right and rarely wants to travel in a straight line. sometimes the car actually goes into the other lane. car will not track straight for more than a second or two at highway speeds. even more noticeable is at slower speeds (i.e. coming to a stop) vehicles pulls very hard as though it has hit a large pothole. i am very disappointed. *tr
10/24/20081951
 Brand new 2008 infiniti m35 sport has a severe tramlining problem. driving the car above 60 mph the steering becomes very unpredictable. the car likes to swerve left and right and rarely wants to travel in a straight line. sometimes the car actually goes into the other lane. car will not track straight for more than a second or two at highway speeds. infiniti dealership says there is nothing wrong. they are obviously not telling the truth. *tr
10/30/20081
 My car, a 2008 infiniti m35x, exhibited extreme tramlining (poor road tracking) on initial drive. the car would wander all over a lane when riding on a resurfaced tar line or similar. it was more severe at higher speeds. complaint to the dealer resulted in an immediate tire replacement, from goodyear eagle rs-a to michelin primacy mxv4 which resulted in somewhat better road response, but still quite severe and noticeable even at low speeds. this is not acceptable performance from any car, let alone one that costs more than $50,000. checking various forums, i see that many people have complained about this very problem. many claim that changing out the steering rack solves the problem. it's clearly dangerous as it stands and nissan/infiniti should issue a recall to correct it. *tr
05/25/200838001
 The automobile tramlines consistently and, under some conditions, the steering wheel is almost impossible to control. *tr
03/01/20085002/02/2008
 Steering mechanism is defective. steering wheel tramlnes and wanders. unsafe lane change. *tr
02/10/200850
 The steering wheel tramlines and turns uncontrollably. at low speeds , and before the car comes to a full stop, the steering wheel may come to rest at a 30 degree angle. *tr