Infiniti M37 2011-2013

Model M37 made by Infiniti got 9 consumer complains as well as 11 service bulletins. Consumer complaints with reference, among others things, to power train and unknown or other. Technical service bulletines regarding electrical system and ity/wiper (pws).

Car model


Name Bulletins Consumer Complaints
Infiniti M37 2011 11 9
Infiniti M37 2012 5 23
Infiniti M37 2013 4 0

Model 2011

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
ITB-11-049-B07/06/201210044526Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe07/11/2012
ITY/WIPER (PWS)
ITB-09-011-A08/27/201210047039Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models11/05/2012
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
ITB-12-03807/12/2012ITB-12-038-A10044444Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. *pe updated 7/18/12. *pe07/03/2012
ITB-12-03806/29/201210044444Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. *pe07/03/2012
SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT
ITB-12-03807/12/2012ITB-12-038-A10044444Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. *pe updated 7/18/12. *pe07/03/2012
ITB-12-03806/29/201210044444Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. *pe07/03/2012
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
ITB-12-03806/29/201210044444Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. *pe07/03/2012
ITB-12-03807/12/2012ITB-12-038-A10044444Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. *pe updated 7/18/12. *pe07/03/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
VISIBILITY - REARVIEW MIRRORS/DEVICES
ITB-12-04007/09/201210044639Infiniti: some hybrid vehicles, with rear view mirror cameras, will experience either flickering, fuzziness, distortion or darkness of images displayed in monitor. *pe07/18/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
12/14/2012332501
 I was trying to accelerate from off an on ramp onto a highway and the car completely hesitated. the transmission took a good two seconds to accelerate and get into a safe position to pass, when i was struck from behind by a car in the slow lane. i have made a complaint before about this same issue and something needs to be done. i have already sent my car to the dealership and they reset the tcm, but it did nothing. please get back to me at [xxx] or [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). thanks *tr
03/05/20121
 The transmission in the m37's have a major flaw. it is a 7 speed and has a difficult time figuring what gear to go into. when you are accelerating onto an off ramp there is a major delay and the transmission can't figure out what gear to go into. you could be killed trying to get on an interstate because the car won't go. when you slow down the transmission will gear down sporadically. when you are climbing a hill at 30 miles an hour, the transmission will be in 6th or 7th gear. a software update was done to this transmission in september 2012 and helped a little but is still unsafe. by researching online about this transmission issue, there are a lot of complaint from consumers that own a 2011 2012 m37. thank you. *tr
UNKNOWN OR OTHER
12/14/201233250
 I was trying to accelerate from off an on ramp onto a highway and the car completely hesitated. the transmission took a good two seconds to accelerate and get into a safe position to pass, when i was struck from behind by a car in the slow lane. i have made a complaint before about this same issue and something needs to be done. i have already sent my car to the dealership and they reset the tcm, but it did nothing. please get back to me at 443-864-6534 or zdelia1@me.com. thanks
03/05/2012
 The transmission in the m37's have a major flaw. it is a 7 speed and has a difficult time figuring what gear to go into. when you are accelerating onto an off ramp there is a major delay and the transmission can't figure out what gear to go into. you could be killed trying to get on an interstate because the car won't go. when you slow down the transmission will gear down sporadically. when you are climbing a hill at 30 miles an hour, the transmission will be in 6th or 7th gear. a software update was done to this transmision in september 2012 and helped a little but is still unsafe. by researching online about this transmission issue, there are a lot of complaint from consumers that own a 2011 2012 m37. thank you.