Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 12/18/2007 | 85000 | 7 | 09/18/2002 |
| Right rear tire suddenly began to lose pressure, as much as 5 psi in one mile of freeway driving. i kept stopping to air up tire, confirming low pressure with accurate bourdon tube-type gauge. after four stops to air up, problem quit. when i reached destination city, set up service appt. with local infiniti dealer. after four days of a long weekend, including slow-speed and freeway driving of over 200 miles, pressure loss had quit. cancelled dealer appointment. three months later, problem occurred again. had tire checked at ntb, no leaks found. tire dismounted, checked on inside, no defects or punctures or blisters found, wheel in good shape, tire remounted. one month later, problem occurred again, this time losing 10 psi in two miles of freeway driving. aired up. lost 5 psi. changed to spare. dealer mounted new tire. pressure dropped two days later. dealer installed new wheel (couldn't exactly match existing color--great on a $60k car.) and remote pressure sensor. problem cured. cost: new tire--$350, tossed tire with 30k left on it (suspected of being cause)--$350, new take-off wheel--$800, new sensor--$260. total cost, including mechanic and trashed good tire--$2,000. no diagnosis ever offered. *tr | |||
| WHEELS - RIM | |||
| 08/01/2003 | 1000 | 4 | 08/08/2002 |
| I own a 2002 infiniti q45, which was purchased new. since taking delivery of the vehicle on august 8, 2002, i have repeatedly complained of vibration and vibration related issues, but the dealership was never able to correct the problem. on my latest visit, during the 22500-mile service, the dealership informed me that all four of my factory wheels were bent. the technician at the dealership said that they see this regularly and that it is caused by imperfections in the road surfacepotholes, brick roads, uneven pavement, etc. i explained that i have not hit any potholes or uneven pavement and the brick roads that i have driven on are in good condition, but the dealership refuses to repair or replace my wheels. being that the dealerships technician told me this is a common problem with my car, i believe that the factory infiniti 18 wheels are made of an aluminum alloy, which is too soft and bends too easily under normal road conditions. furthermore, infiniti owners may be unaware that their wheels are bent and unsafe and continue to drive on them. *ph | |||