Infiniti Q45 2004
Model Q45 made in 2004 by Infiniti got 17 consumer complains, 3 investigations there are 2 recalls as well as 19 service bulletins. Consumer complaints with reference, among others things, to electrical system, exterior lighting and seats. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. The car had one investigation (air bags). There were some recalls concerningair bags, exterior lighting. The car has one 4.5 engine.
Model 2004
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 4.5 | 8 | Semiautomatic, 5 gears | R | 17/23/20 | 19.2791/30.037/22.9833 | Premium | 1200 | MIDSIZE CARS |
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | ||||||||||||||||
| 12V079000 | NISSAN NORTH AMERICA, INC. | V (Vehicle) | ODI | NISSAN NORTH AMERICA, INC. | 02/28/2012 | 02/29/2012 | ||||||||||
| Defect Summary | Nissan is recalling certain model year 2003-2005 infiniti q45 vehicles. a wiring connector for the seat mounted airbag may experience increased electrical resistance, resulting in the non-deployment of the side air bags. | |||||||||||||||
| Consequence Summary | Non-deployment of side air bags could increase the risk of personal injury. | |||||||||||||||
| Corrective Summary | Nissan will notify owners, and dealers will modify the wiring connector, free of charge. the safety recall is expected to begin on or about march 12, 2012. owners may contact nissan customer service at 1-800-647-7261. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH | ||||||||||||||||
| 04V497000 | NISSAN NORTH AMERICA, INC. | from 01/23/2004 to 02/27/2004 | V (Vehicle) | 96 | 10/25/2004 | MFR | NISSAN NORTH AMERICA, INC. | 10/13/2004 | 10/19/2004 | |||||||
| Defect Summary | On certain passenger vehicles, the brake lamp switch may malfunction. | |||||||||||||||
| Consequence Summary | If this occurs, the brake lights will not illuminate when the brake is applied, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the brake lamp switch. the recall began on october 25, 2004. owners should contact infiniti at 1-800-662-6200. | |||||||||||||||
| Notes | Nissan recall no. r0407.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| ITB-08-024A | 07/21/2008 | 10032305 | Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance | 03/03/2010 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| ITB12-018 | 04/10/2012 | 10043948 | Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js | 05/02/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| ITB-11-049-B | 07/06/2012 | 10044526 | Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe | 07/11/2012 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 04020 | 08/09/2007 | 04020D | 10012880 | Trailer light wiring. to include infiniti 2006 m35/m45. *tt updated 09-12-07. *kb | 04/01/2005 |
| 04020 | 04/28/2004 | 10007727 | Appropriate hookup points for connecting a trailer lights wiring harness to the vehicle. *tt | 07/08/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 06004 | 03/31/2006 | 06004A | 10019293 | Malfunction indicator lamp with diagnostic trouble code u1000 or u1010 stored in engine control unit. 2002 - 2006 infiniti vehicles with can communication. *ak | 02/28/2006 |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 04042 | 08/24/2004 | 10009182 | Navigation system is inoperative and the display shows disc error or dvd-rom version is not correct. *tt | 09/15/2004 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| ITB-09-062 | 11/17/2009 | 10032524 | Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe | 04/09/2010 | |
| EXTERIOR LIGHTING | |||||
| ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
| 03031 | 04/18/2007 | 10021509 | Exterior lamp fogging. *kb | 05/10/2007 | |
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||||
| ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||||
| ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
| EXTERIOR LIGHTING - TAIL LIGHTS | |||||
| ITB-03-051C | 07/21/2008 | 10032304 | Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of | 03/03/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| ITB08-022 | 04/28/2008 | 10024688 | Infiniti; special automatic transmission fluid requirement. 2004 to current infinit vehicles. *nj | 05/06/2008 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| ITB-09-050 | 09/29/2009 | 10031304 | Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. *pe | 01/04/2010 | |
| 02063B | 11/21/2003 | 02063A | 10005225 | Tire pressure monitor system (tpms) warning light flashes or stays on. *tt | 02/13/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||
| EA09005 | NISSAN NORTH AMERICA, INC. | 04/01/2009 | 04/03/2012 | Non-deployment of Side Thorax Air Bags | 12V079000 | |
| The subject vehicles are equipped with seat-mounted, side thorax air bags for the driver and front passenger.this investigation revealed that faulty side air bag module electrical connectors located under the driver and front passenger seats can cause an interruption in the electrical circuit that will drop the input voltage below the specified range.as a result, the air bag warning lamp illuminates on the instrument panel and the affected side air bag becomes deactivated.in june 2009, nissan conducted a service campaign to repair the defective air bag electrical connectors in the subject vehicles (both infiniti q45 and m45 models).in june 2010, nissan sent a second notification concerning the 2009 campaign to owners of vehicles that have not been remedied.nissan is now conducting a safety recall of the q45 vehicles not remedied under the service campaign (approximately 1,349 vehicles; see nhtsa safety recall no. 12v-079 for further details).the m45 vehicles are not included in the recall; however, nissan is re-notifying owners of m45 vehicles that were not remedied under the previous service campaign.see attached report for more information.a safety-related defect trend has not been identified in the infiniti m45 vehicles at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10327196 and 10402282 | ||||||
| PE08067 | NISSAN NORTH AMERICA, INC. | 12/02/2008 | 04/01/2009 | SIDE AIR BAG NON-DEPLOYMENT | ||
| The subject vehicles are equipped with seat-mounted, side torso air bags for the driver and front passenger.this investigation has revealed that faulty side air bag module connectors located under the front seats can cause an interruption in the electrical current that will drop the input voltage below the specified range.as a result, the air bag warning lamp illuminates and the affected side air bag is deactivated.the rates of complaints, field reports and warranty claims related to the subject issue are very high.for example, nissan submitted 4,853 warranty claims on 3,551 distinct subject vehicles out of 13,836 total subject vehicles.also, analyses of warranty claims indicate an increasing failure trend over time.this preliminary evaluation has been upgraded to an engineering analysis (ea09-005) to further study the issue. | ||||||
| EA09005 | NISSAN NORTH AMERICA, INC. | 04/01/2009 | SIDE AIR BAG NON-DEPLOYMENT | |||
| The subject vehicles are equipped with seat-mounted, side torso air bags for the driver and front passenger.this investigation has revealed that faulty side air bag module connectors located under the front seats can cause an interruption in the electrical current that will drop the input voltage below the specified range.as a result, the air bag warning lamp illuminates and the affected side air bag is deactivated.the rates of complaints, field reports and warranty claims related to the subject issue are very high.for example, nissan submitted 4,853 warranty claims on 3,551 distinct subject vehicles out of 13,836 total subject vehicles.also, analyses of warranty claims indicate an increasing failure trend over time.an engineering analysis has been opened to further study this issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/02/2009 | 37600 | ||
| My low beam headlamp system has now failed at two separate times, both during nightime driving. the first was on november 2, 2009, at 37,600 miles, the left hid ballast failed; nissan repaired the failure under warranty although its time-portion had expired. the second failure was at 47,600 miles on december 1, 2011. nissan/infiniti consomer affairs were told and acknowledged that mileage warranty was no-where-near expired - but time had - yet, talked as though they would help with the repair. the quid-pro-quo was that i get an infiniti dealer to verify problem and cost to repair. at my cost of $125.88 the infiniti dealer agreed the right ballast was now bad; cost to repair approximately $1100. nissan consumer affairs were instructed (according to ca) by a higher echelon of nissan not to repair. ca did agree to refund my dealer cost of $125.88. conclusion: in 2004 this was nissan/infiniti's premium product. this car was earilier reported to nhtsa because the fore-aft power function of the driver's seat failed at 42,170 miles and nissan would accept no responsibility. surely the nhtsa must reasonably think that failure of a driver's seat in its rearmost position and two failures of the low-beam headlamp system could easily place any driver and his/her passengers in a life threatening situation. | |||
| 10/17/2010 | 68300 | ||
| Tl- the contact owns a 2004 infiniti qx56. the contact stated that the air conditioner actuator motor was defective. the manufacturer was notified and told the contact that there was only an investigation out for that defect; also denied assisting the contact with repairing the defect. the dealer was in the process of repairing the failure. the failure mileage was 68,300 and the current mileage was 68,698. nw | |||
| EXTERIOR LIGHTING | |||
| 11/02/2009 | 37600 | ||
| My low beam headlamp system has now failed at two separate times, both during nightime driving. the first was on november 2, 2009, at 37,600 miles, the left hid ballast failed; nissan repaired the failure under warranty although its time-portion had expired. the second failure was at 47,600 miles on december 1, 2011. nissan/infiniti consomer affairs were told and acknowledged that mileage warranty was no-where-near expired - but time had - yet, talked as though they would help with the repair. the quid-pro-quo was that i get an infiniti dealer to verify problem and cost to repair. at my cost of $125.88 the infiniti dealer agreed the right ballast was now bad; cost to repair approximately $1100. nissan consumer affairs were instructed (according to ca) by a higher echelon of nissan not to repair. ca did agree to refund my dealer cost of $125.88. conclusion: in 2004 this was nissan/infiniti's premium product. this car was earilier reported to nhtsa because the fore-aft power function of the driver's seat failed at 42,170 miles and nissan would accept no responsibility. surely the nhtsa must reasonably think that failure of a driver's seat in its rearmost position and two failures of the low-beam headlamp system could easily place any driver and his/her passengers in a life threatening situation. | |||
| SEATS | |||
| 09/21/2010 | 42173 | ||
| 2004 infiniti q45 lemon this automobile has an in-service date of 12-17-04, purchased by me on 02-08-08 at 26,670 miles with 10 months remaining on the time warranty that's expired. it was returned to major infiniti on 09-29-10 with 42,171 miles ^0,000 warranty) and an inoperative driver | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 05/01/2005 | 1000 | 6 | 05/01/2004 |
| Dt:the consumers vehicle has a cruise control that has a chip that if a car gets too close to it slows down. when driving on the highway and somebody cuts the consumer off it feels like someone stepped on the brake due to an abrupt drop in speed. contacted manufacturer, they said can't separate them because it only shuts down cruise control or it goes into the icc. the dealership says they had many complaints, but manufacturer says it is not a problem. *ak *jb | |||
| 12/01/2004 | 1 | ||
| The consumer believes that the laser controlled cruise control could be a potential safety issue to an unwary driver. *nm the system does not work in the rain or when driving into the sun at sunset. the system activates the brakes while passing other vehicle and there is no audible acknowledgemet when the system slow down for a slower vehicle. *nm | |||