Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN | ||||||||||||||||
| 11V244000 | NISSAN NORTH AMERICA, INC. | from 09/01/1996 to 10/31/2002 | V (Vehicle) | 195991 | ODI | NISSAN NORTH AMERICA, INC. | 04/20/2011 | 04/21/2011 | ||||||||
| Defect Summary | Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti qx4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. in areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles. | |||||||||||||||
| Consequence Summary | The strut housing may crack and pull away from the inner hood ledge assembly. this may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash. | |||||||||||||||
| Corrective Summary | Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. an interim notification letter to owners will be mailed on or before may 16, 2011. owners may contact nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | 06/30/2011 | Frame/Body Structure Corrosion | 11V244000 | |
| In their defect information report (dir) of april 20, 2011, nissan north america, inc. (nissan) notified nhtsa that it would conduct a safety recall of certain 1996-2004 nissan pathfinder and 1997-2003 infinity qx4 vehicles to repair corrosion damage to the driver's side front strut tower.the vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.the dir states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.this could lead to the strut housing panel separating and contacting the steering column lower shaft.contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.if the steering column lower shaft completely fractured it would result in a total loss of steering control.in some cases, the strut housing panel can contact or affect adjacent brake system components.complainants reported experiencing either steering or brake system issues, and in some cases, both.nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, abs wire harness, etc.) will also be inspected. | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | Frame/Body Structure Corrosion | |||
| The office of defects investigation has received 35 reports on the subject vehicles alleging a corrosion related failure of the driver's side front strut tower.in 18 of the reports there were allegations that the failures affected the vehicles steering, including five that reported the steering shaft or column broke resulting in a loss of steering.severe corrosion of the frame/body structure in the area of the driver's side front strut tower can allow the strut tower to fail.if the failed strut tower contacts the steering column upper joint, or otherwise restricts the rotation of the steering column shaft, it can result in increased steering effort, steering impediment, or a complete loss of steering control. | ||||||
| STEERING - COLUMN | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | 06/30/2011 | Frame/Body Structure Corrosion | 11V244000 | |
| In their defect information report (dir) of april 20, 2011, nissan north america, inc. (nissan) notified nhtsa that it would conduct a safety recall of certain 1996-2004 nissan pathfinder and 1997-2003 infinity qx4 vehicles to repair corrosion damage to the driver's side front strut tower.the vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.the dir states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.this could lead to the strut housing panel separating and contacting the steering column lower shaft.contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.if the steering column lower shaft completely fractured it would result in a total loss of steering control.in some cases, the strut housing panel can contact or affect adjacent brake system components.complainants reported experiencing either steering or brake system issues, and in some cases, both.nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, abs wire harness, etc.) will also be inspected. | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | Frame/Body Structure Corrosion | |||
| The office of defects investigation has received 35 reports on the subject vehicles alleging a corrosion related failure of the driver's side front strut tower.in 18 of the reports there were allegations that the failures affected the vehicles steering, including five that reported the steering shaft or column broke resulting in a loss of steering.severe corrosion of the frame/body structure in the area of the driver's side front strut tower can allow the strut tower to fail.if the failed strut tower contacts the steering column upper joint, or otherwise restricts the rotation of the steering column shaft, it can result in increased steering effort, steering impediment, or a complete loss of steering control. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/25/2012 | 225000 | 1 | |
| I recently bought this car today and it was driving fine at low speeds, but until i accelerated over 40mph the rear back was swerving left to right after i release my foot off the gas. almost had 4 crashes. something in the rear is making the car swerve like its losing traction but only when it's released off the gas pedal. it was the biggest fatal part of experience within driving of my life. all i know is that it is pretty rusted on the strut areas since i checked if something was broken under the car. low speeds around 30mph the car drives fine but higher speed its like, i have to keep accelerating to prevent the car from swerving in the rear. my life was endangered for 40 minutes of my life on the highway. please contact me, this is a very dangerous situation i need to repair. *tr | |||
| 08/25/2012 | 225000 | ||
| I recently bought this car today and it was driving fine at low speeds, but until i accelerated over 40mph the rear back was swerving left to right after i release my foot off the gas. almost had 4 crashes. something in the rear is making the car swerve like its losing traction but only when it's released off the gas pedal. it was the biggest fatal part of experience within driving of my life. all i know is that it is pretty rusted on the strut areas since i checked if something was broken under the car. low speeds around 30mph the car drives fine but higher speed its like, i have to keep accelerating to prevent the car from swerving in the rear. my life was endangered for 40 minutes of my life on the highway. please contact me, this is a very dangerous situation i need to repair. | |||
| 04/15/2011 | 160000 | ||
| Tl-the contact owns a 1998 infiniti qx4. the contact stated that the vehicle was included in the recall associated nhtsa campaign id number 11v244000 (steering:column). an authorized dealer was notified and the contact was advised to wait for an owner notification letter to arrive in the mail. an owner notification letter never arrived in the mail. an authorized dealer was again notified and the contact was informed the parts necessary to remedy the failure were not available. the vehicle was not repaired. the manufacturer was not made aware of the situation. the failure mileage was 160,000. sm. | |||
| 05/10/2011 | 158000 | ||
| As i passed through an intersection, a vehicle went through a red light. i tried to veer to avoid him, but the steering column failed. as a result of this equipment failure, the car struck my vehicle and my car was totalled. after my car was scrapped, i received the safety recall notice. | |||
| 08/20/2010 | 175000 | ||
| Had a recall on our car and when we called to tell them we had had it fixed they wanted us to take it to thier dealer which the closest one to us is over 300 miles and impossible for us to do i am on disability and can barley survive on what i get and there is no way possible for me to be able to afford to travel this distance money wise they are supposed to reinburst me for the repair expences but wont if i cant get it to thier dealer. i had it repaired in august 2010 the exact recall wording was for front drivers side strut tower housing i couldnt find this in your list and when i called the number thatis when she told us about the fuel line problem. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/09/2010 | 161000 | ||
| Tl-the contact owns a 1998 infiniti qx4. the contact was driving 35 mph when the vehicle began drifting from left to right. the contact had to slow the vehicle down in order to stop the drifting. the contact took the vehicle to a local mechanic where the mechanic stated that the rear spring and shocks needed to be replaced. the contact replaced both rear shocks and springs but the repair did not remedy the failure. the contact took the vehicle back to the mechanic and the mechanic advised that the rear bushing also need to be replaced. the contact took the vehicle to the dealer and the dealer also confirmed that the rear bushings needed to be replaced, as well as the rear trailer arm. the vehicle was not further repaired. the failure mileage was 161,000. kmj | |||
| 09/09/2010 | 161000 | ||
| Tl-the contact owns a 1998 infiniti qx4. the contact stated while driving 35 mph the vehicle drifts from left to right. the contact had to slow the vehicle down in order to stop the drifting. the contact took the vehicle to a local mechanic. the mechanic stated the rear spring and shocks needed to be replaced. the contact replaced both rear shocks and springs. the repair did not remedy the drifting. the contact took the vehicle back to the mechanic and the mechanic stated the rear bushing need to be replaced. the contact took the vehicle to the dealer and the dealer also confirmed the rear bushings needed to be replaced as well as the rear trailer arm. the contact did not replaced the rear bushings or trailer arms. the contact stated the vehicle was unsafe to drive. the failure mileage was 161,000. jo | |||
| 05/10/2011 | 158000 | ||
| As i passed through an intersection, a vehicle went through a red light. i tried to veer to avoid him, but the steering column failed. as a result of this equipment failure, the car struck my vehicle and my car was totalled. after my car was scrapped, i received the safety recall notice. | |||