Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 03008 | 02/05/2003 | 10001247 | Roof rack whistle noise. *scc | 04/25/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/01/2009 | 95000 | 1 | |
| Severe corrosion on factory installed running boards on infinity qx4 which could collapse causing injury. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 12/14/2010 | 130000 | ||
| Tl- the contact owns a 2003 infinity qx4. the while driving approximately 40 mph the contact heard a banging noise coming from the front strut tower on the drivers side. the vehicle vehicle was taken to an independent mechanic. the mechanic stated where the subframe meets the shock tower was completely corroded. the mechanic stated he would have to weld in new metal in order to repair. the vehicle. the vehicle was repaired. there was an open investigation nhtsa action number: pe11004component(s) : suspension:front:shock absorber suspension:front:macpherson strut steering:column. the approximate failure mileage was 130,000 . ds | |||
| 02/14/2009 | 1 | ||
| While driving my 2003 infiniti qx4 on the highway, i noticed a severe vibration coming from the left side of my vehicle and tire. i took it to a local service repair shop and they took off my left front tire and saw where my inner apron was severely corroded, cracked and perforated.they stated they never seen such a type of corrosion in this area and that i should have the manufacturer look at it and take it to a body shop. they stated that the vehicle should be repaired as soon as possible as it was a serious safety risk as the strut tower could dislodge and come up through the hood of my vehicle which is close to my brake line and could affect my steering. i did take it 2 body shops both of which concurred that this type of corrosion should not have happened and they also stressed it was compromising my safety and there could be a shift of my suspension and loss of control of my vehicle while driving. i did contact infiniti service department and it was only glanced at not inspected. i filed a complaint with infiniti consumer affairs and wrote a letter to the owner of closest dealership. i was than about a week later asked by the local dealer if they could look at my suv again and pictures were emailed by body shop to the service department of dealership and sent to corporate and my request to have them repair vehicle was denied and i have had vehicle repaired at my cost at local body shop. pictures are available that were taken by body shop and i statement of serious safety risk of vehicle is also available from body shop. *tr | |||