Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| ITB-10-025 | 04/08/2010 | 10032629 | Infiniti: the propeller shaft u joint (journal/journal bearings) is the source of noise and/or vibration on an applied vehicle. diagnose by evaluating the u joint with the propeller shaft removed. *pe | 04/21/2010 | |
| 04061 | 09/02/2005 | 04061A | 10017594 | Engine will not crank and/or start and/or transmission improper operation. *tt | 11/14/2005 |
| 05054 | 09/22/2005 | 10017404 | Voluntary service campaign body control module sub-harness. enhanced electronic circuitry which may help further protect a vehicle from damage or fire caused by a short circuit in the electrical system of a towed trailer. *tt | 11/07/2005 | |
| 04022 | 08/03/2004 | 04022A | 10007681 | Malfunction indicator lamp on with diagnostic trouble code p1278, p1279 a/f sensor b1 rich-lean / lean-rich response. *tt this bulletin replaces previous bulletin dated 05/15/04. *tt | 07/08/2004 |
| 04006 | 02/15/2004 | 10006102 | Electric trailer brake jumper harness. *tt | 04/16/2004 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| ITB12-018 | 04/10/2012 | 10043948 | Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js | 05/02/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| ITB-11-049-B | 07/06/2012 | 10044526 | Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe | 07/11/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/02/2012 | 86762 | 1 | |
| On july 1, 2012 i was driving on highway 156 in winston-salem n.c. when my air condition, turn signal, speedometer stop working and check engine light can on. we were on vacation driving through north carolina from georgia. it was sunday and we decided to stay overnight to have the qx56 infinity checked out the next day for safety reasons. the next mourning on our way to the infinity dealership, the 4 wheel drive can on and locked up the transmission and stopped moving. we were on highway 156 downtown winston-salem on monday mourning in rush hour traffic stopped. i manage to easy it off the road and called aaa to tow me to the dealership. i have taken this vehicle to other dealerships in jonesboro ga. and then in huntsville al before my trip because of the service light coming on. my family and i was very lucky we were not killed. i feel this vehicle got some very serious safety problems that must be check out before anything major happen that may hurt or kill someone. this 2004 qx56 infinity have been recalled many times for repairs since i purchase it in 2004. because of pass experiences with this vehicle, i feel there may be more serious defects in this vehicle. *tr | |||
| 07/02/2012 | 86762 | ||
| On july 1, 2012 i was driving on highway 156 in winston-salem n.c. when my air condition, turn signal, speedometer stop working and check engine light can on. we were on vacation driving through north carolina from georgia. it was sunday and we decided to stay overnight to have the qx56 infinity checked out the next day for safety reasons. the next mourning on our way to the infinity dealership, the 4 wheel drive can on and locked up the transmission and stopped moving. we were on highway 156 downtown winston-salem on monday mourning in rush hour traffic stopped. i manage to easy it off the road and called aaa to tow me to the dealership. i have taken this vehicle to other dealerships in jonesboro ga. and then in huntsville al before my trip because of the service light coming on. my family and i was very lucky we were not killed. i feel this vehicle got some very serious safety problems that must be check out before anything major happen that may hurt or kill someone. this 2004 qx56 infinity have been recalled many times for repairs since i purchase it in 2004. because of pass experiences with this vehicle, i feel there may be more serous defects in this vehicle. | |||
| 10/17/2010 | 68300 | ||
| Tl* the contact owns a 2004 infiniti qx56. the contact stated that the air conditioner actuator motor was defective. the manufacturer was notified of the failure and told the contact that there was only an investigation out for the defect also denied assisting the contact with the contact of repairs to the defect. the dealer was in the process of repairing the failure. the failure mileage was 68,300 and the current mileage was 68,698. | |||
| 10/17/2010 | 68300 | ||
| Tl- the contact owns a 2004 infiniti qx56. the contact stated that the air conditioner actuator motor was defective. the manufacturer was notified of the failure and told the contact that there was only an investigation out for the defect also denied assisting the contact with the contact of repairs to the defect. the dealer was in the process of repairing the failure. the failure mileage was 68,300 and the current mileage was 68,698. kmj | |||
| 10/20/2010 | 42306 | ||
| My 2004 infinity q56 engine cuts off going down the road. dealer is aware of a problem with several year models doing this same thing. all power is lost brakes , steering ect. have had 4 computer boards replace and going back for another try oct.25-2010. infinity consumer affairs has been contacted but even though they are concerened they are not sure of a fix. what will it take to get help, a bad crash or two? if you type in problems with q56 cutting off while going down the road you will see that the internet has a group of people experienceing this same scary issue. thank you for looking into this. i myself have had a few close calls tring to get the car off the road safely. first incedent june 2007 last incedent oct. 20 , 2010 | |||
| 12/23/2008 | 65000 | 1 | |
| Infiniti qx56: intelligent cruise control on vehicle causes all of instrument panel to malfunction and the vehicle to suddenly stop running. this occurs even when the cruise control is not being used. the laser guided system causes electrical malfunctions throughout the vehicle causing gauges to fluctuate randomly and alert lights to give false readings. dealer deems it a poor design and considers vehicle unsafe to drive unless the system is replaced. the system is being replaced with the exact same part so the likelihood of recurrence is very high. multiple vehicles affected; dealer had several vehicles in the ship with the exact same problem. *tr | |||
| 09/08/2008 | 55944 | 1 | 02/22/2006 |
| Tl*the contact owns a 2004 infiniti qx56. while exiting the highway at 50 mph, the vehicle shut off as if the ignition was turned off. there was no power steering or braking ability. the contact coasted to the side of the road. after approximately 2-3 attempts, the vehicle restarted. the vehicle stopped a second time approximately 2-5 minutes later. the vehicle restarted again. approximately 20 minutes later, the vehicle shut off for the third time. on the second crank, the vehicle restarted. the contact drove home and called the dealer to schedule a repair appointment. when his wife drove the vehicle, the failure recurred, but the vehicle would not start. the vehicle was towed to the dealer and they stated that there was an internal failure of the ipdm. they replaced the ipdm with goodwill parts. the current mileage was 56,012 and failure mileage was approximately 55,944. updated 10-07-08 *bf updated 10/09/08. *jb | |||
| 09/08/2005 | 16500 | 1 | 05/10/2004 |
| Severe brake judder for 3 months, brakes have now completely failed , unable to drive car,(2) driver seat memory has failed,(3) rear window washer has failed, (4)driver seat coming apart, (5) windshield washer reservoir will not hold water. *nm | |||
| 03/12/2004 | 1 | ||
| Back up warning sensor/steering wheel entry function stays in up position/rattle in dash driver side/warped front brake rotors/sensor in passenger side window failure/replacement of cd player/navigation accept screen stays on until you click accept/*ak | |||
| 08/10/2004 | 4 | ||
| While applying the brake pedal vehicle failed to stop completely. however, consumer was able to stop the vehicle because the abs system kicked in. vehicle was taken to the dealer for inspection, and mechanic determined that the brake pads and computer system needed to be replaced, and replaced them. however, the problem recurred. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/18/2005 | 17050 | 1 | 08/28/2004 |
| While driving at approximately 45 mph under clear driving conditions and towing a travel trailer, infiniti qx-56 had an extensive electrical fire in front, interior console, which caused major/extensive damage to vehicle. if not extinguished with a fire extinguisher, it would have caused major injury or death to the occupants and totaled the vehicle. infiniti replaced all of the defective components (approx $12,000 of damage to the vehicle). *jb *nm | |||