Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 03056A | 11/02/2005 | 03056B | 10006124 | Essential tool j-45741-inf abs active wheel sensor checker. *tt | 04/20/2004 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 06007 | 03/02/2006 | 10019411 | Groan noise from front brakes. *tt | 03/14/2006 | |
| 04026D | 07/26/2005 | 04026E | 10015836 | Brake judder. *sc | 08/15/2005 |
| 04026A | 08/31/2004 | 04026B | 10007557 | Brake judder from front brakes. *mr this bulletin amends itb04-026 dated june 07, 2004 and august 16, 2004. *tt | 07/01/2004 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 06011 | 05/12/2006 | 10020027 | Abs and/or brake warning light on with dtc c1179. *tt | 06/15/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/13/2006 | 35000 | 1 | |
| Same issue as all other posting..loss of brakes, shudder, lights go off. i had it towed in. as it was under warranty, they reprogrammed and redid all brakes...now, same problem 9 months ago..i cleared everything and it recurred again..this is lifethreatening...i'm amazed no action has been taken with all these posts (and many others on other compliant boards). will someone have to get killed and then officially start a class-action? *tr | |||
| 11/13/2006 | 35000 | ||
| Same issue as all other posting..loss of breaks, shudder, lights go off. i had it towed in. as it was under warrantly, they reprogrammed and redid all breaks...now, same problem 9 months ago..i cleared everything and it reoccurred again..this is lifethreatening...i'm amazed no action has been taken with all these posts (and many others on other compliant boards). will someone have to get killed and then officially start a class-action? | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/12/2012 | 86000 | ||
| Driving with my two young children about 35 mph when i depressed the brakes the car shuttered badly on the front end and the peddle went all the way to the floor and the vehicle barely slowed down. luckily there was no-one in front of me or i would have crashed. problem continued until the vehicle was turned off and re-started. extremely dangerous!!! many other similar accounts and it doesn't sound like there is a difinitive resolution to the problem even after spending thousands at the dealerships. | |||
| 04/10/2012 | |||
| Yesterday april 10,2012 i was driving and need to stop the my qx56 i feel a complete brake failure,brake warning light on and a loud noise under the vehicle.brake pedal doing all the down to the floor.after turning the vehicle off and restart, everything turn back to the normal and warning light gone. this is serious issue and manufacturer should fix the problem before any body die. | |||
| 04/12/2012 | 86000 | ||
| Driving with my two young children about 35 mph when i depressed the brakes the car shuttered badly on the front end and the peddle went all the way to the floor and the vehicle barely slowed down. luckily there was no-one in front of me or i would have crashed. problem continued until the vehicle was turned off and re-started. extremely dangerous!!! many other similar accounts and it doesn't sound like there is a difinitive resolution to the problem even after spending thousands at the dealerships. | |||
| 04/10/2012 | |||
| Yesterday april 10,2012 i was driving and need to stop the my qx56 i feel a complete brake failure,brake warning light on and a loud noise under the vehicle.brake pedal doing all the down to the floor.after turning the vehicle off and restart, everything turn back to the normal and warning light gone. this is serious issue and manufacturer should fix the problem before any body die. | |||
| 04/12/2012 | 86000 | ||
| Driving with my two young children about 35 mph when i depressed the brakes the car shuttered badly on the front end and the peddle went all the way to the floor and the vehicle barely slowed down. luckily there was no-one in front of me or i would have crashed. problem continued until the vehicle was turned off and re-started. extremely dangerous!!! many other similar accounts and it doesn't sound like there is a difinitive resolution to the problem even after spending thousands at the dealerships. | |||
| 04/10/2012 | |||
| Yesterday april 10,2012 i was driving and need to stop the my qx56 i feel a complete brake failure,brake warning light on and a loud noise under the vehicle.brake pedal doing all the down to the floor.after turning the vehicle off and restart, everything turn back to the normal and warning light gone. this is serious issue and manufacturer should fix the problem before any body die. | |||
| 03/12/2012 | 106134 | ||
| Today, while my wife was driving our 2004 infiniti qx56 with 106,134 miles, she experienced a complete brake failure, along with the brake dashboard warning light. it was described to me as the steering wheel and brake pedal shaking, a loud noise from under the vehicle, and the brake pedal going all the way to the floor. this exact same issue is all over the infiniti qx56 / nissan armada forum, the internet, and www.mycarstats.com site to which i'm a subscriber. it's ridiculous that with the number of stated occurances of this failure on these vehicles that a formal recall has not been mandated to correct this problem. as with most of the other reports of this happening, turning off and restarting the vehicle eliminated the brake warning light and the normal pedal feel returned to our vehicle. there is at least one report of this failure resulting in a severe, almost fatal, accident and i'm sure if actually investigated that there are probably more. nissan - infiniti - nhtsa: do something formal about this immediately before someone, their wife, and or children are hurt or killed! | |||
| 07/15/2011 | 105000 | ||
| Tl- the contact owns a 2004 infiniti qx56. the contact was driving 30 mph when the brakes were depressed and a grinding noise emitted as the vehicle failed to stop properly. the emergency brake light illuminated during the failure. the vehicle was taken to the dealer and the manufacturer was notified of the failure. the vehicle was not repaired and the vin was unknown. the failure mileage was 105,000 and the current mileage was 135,000. kmj | |||
| 07/15/2011 | 105000 | ||
| Tl- the contact owns a 2004 infiniti qx56. the contact was driving 30mph when the brakes were depressed a grinding noise emitted and the vehicle failed to stop properly. the emergency brake light illuminated during the failure. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired and the vin was unknown. the failure mileage was 105,000 current mileage was 135,000. rds | |||
| 08/10/2010 | 62000 | ||
| This 95% total break failure has happened 2 separate times 8/2010 and 3/2011; and while no accident, there could easily have been one had i been traveling at a higher rate of speed, or if there had been other vehicles around me. applied break, immediately brake pedal sunk to the floor, break light on dash came on, front breaks began making harsh grinding sounds (as when slip control enacts); had there been cars in front of me i would not have been able to stop w/out hitting them. even with foot to floor vehicle did not stop, down shifted into 1st gear, and finally vehicle slowed and was able to stop. pulled over and turned off car; after turning car back on brake light on dash had gone away and brakes were acting normal. this is a major safety hazard and someone may die from this. the front discs on this vehicle are no good even after infiniti/nissan has done their so called | |||
| 11/26/2011 | 159000 | ||
| While driving qx56 at approx 40 mph brake light on dash came on. at intersection to turn left brakes would not function and slowing down was difficult. there was a lound clunk and boing sound when brakes were applied. turned to avoid traffic and started up hill allowing speed to decrease. motor was turned off. when restarted to examine failure light was no longer on and brake seemed to work fine. contacted local infinity dealer, was told it was brake booster and would most likley need replaced. was told there was no service bulletin or recall but they have seen the issue quite a few times. | |||
| 11/17/2009 | 49000 | ||
| Periodically, on the order of once every month or two months, the antilock brakes become erratic. the pedal goes soft and the brakes engage extremely violently. when it happened the first time i pulled over to the side of the road and called my infiniti dealer. i kept the engine running while i explained what happened and was told to turn off the engine, wait about ten seconds and then restart the suv. the brakes worked normally after that. i was told the computer had to be re-booted. this continues to happen on and off about every month or two. never was given a satisfactory explanation as to why this occurs. when it happens if there is no traffic around, i put the car into neutral, turn off the key, then restart the car and the problem resolves. if i am in traffic i slow down gingerly, then pull off to the side of the road and turn off the key and restart the engine. this resolves the problem until the next time. | |||
| 07/06/2011 | 102000 | ||
| Poor braking with my qx56 sometimes i have to slam them just to get them to work. constant vibration even with new rotors and pads. this is seriously a horrible safety issue. | |||
| 03/24/2005 | 10200 | ||
| Tl- the contact owns a 2004 infiniti qx56. while driving approximately 60 pmh, the contact stated that he loss control of the vehicle due to the front rotors being severely warped, causing loss of brake power. the dealer made five attempts to diagnose the failure. the manufacture was informed who advised the contact that there were no recalls and offered no additional assistance. the vehicle was not repaired. the current mileage was 46,200. the failure mileage was 10,200. bw | |||
| 01/10/2008 | 59000 | ||
| Major coolant issue. replaced 4 radiators, 1 water pump. all upper and lower hoses. dealer has has had suv in more than 9 times this year with same issue. while driving coolant smell is in vents. up the hood and its splashed all over the manifold. also abs issue. braking mech makes metal to metal sound and if u cut off car and turn back on.. it resumes as normal. | |||
| 09/01/2009 | 100000 | ||
| Tl-the contact owns a 2004 infinity qx56. the vehicle was taken to the dealer for a routine oil change. he was then called stating he needed new front brake pads which the dealer replaced. as he was driving home from the dealer the brakes felt uncomfortable. he went back to the dealer informing them the brakes felt uncomfortable, they informed him the brakes are new and it will feel uncomfortable at first. the next day driving at 55mph and applying the brakes the vehicle would not stop and he crashed into the guard rail totaling the vehicle and injured his foot to the point of amputating a third of his right foot. the police was called and there is a report if needed. the manufacturer was contacted and after inspection of the vehicle it was rule inconclusive because it was too damaged for them to do any detail inspection. he was told to contact his insurance agency for further information and repair of his vehicle. the failure mileage was 100,000....mw | |||
| 07/01/2009 | 89000 | ||
| Tl- the contact owns 2004 infinity qx56. while driving at approximately 30 mph when the brake pedal was applied it went down to the floor made a loud noise and failed. the abs brake light illuminated after the failure occurred. the contact places the gear from four to one to be able to slow the vehicle down. the manufacturer took a report 6839193 the manufacturer advised to take the vehicle to the dealer to be diagnosed, because there is not a recall or a tsb for the brake failure. the failure mileage was 89,000 and the current mileage was 99,008. li | |||
| 05/13/2010 | 94000 | ||
| At approximately 8k miles the dealer replaced the rotors and calipers per their service bulletin which seemed to solve the problem. since then, periodically while driving, the brake light will illuminate when brakes are applied and the abs system activates and the brakes begin to groan, are spongy, have less than 10% braking power. this has happened to me 5 times over 90k miles. although i did not make the connection at the time, i believe that it was the cause of a rear end collision that i was involved in in 2008 when i attempted to brake the car on the freeway but felt that the car took much too long to come to a complete stop when i quickly slammed on the brakes.the vehicle continues these symptoms until the ignition is turned off. when restarted, the problem is resolved. it has mostly only occurred to me while driving away from a parking spot but yesterday it occurred while i was driving on the freeway at speed exceeding 50 mph. i was only able to stop the vehicle by downshifting my automatic to 1st gear while attempting to activate the emergency brake. i was fortunate that i was on a level freeway and not going down a steep incline. after i was able to safely pull over, the ignition was turned off and the car was retarted with no brake problems. today i took the car into the infiniti dealer and they said that it was a 'common problem' but not a recall and that they would try to reprogram the computer. reprograming did not work and they said i would need a new abs booster pump at a cost to me of $925. i looked up the problem on consumer websites and found that the problem is fairly common with both the 2004 nissan titan and armada and the infiniti qx56. it seems to be a problem with the c1179 code. what i discovered is that any consumers still had the problem even after they reprogrammed the computer and replaced the abs booster pump. a service bulletin repair exists for the 2004 nissan titan (nhtsa item number: 10020026). this is a serious safety concern. | |||
| 11/06/2006 | 12138 | 6 | 11/12/2004 |
| I have had my vehicle in for repair a total of 6 times for the brakes. 6/05 and 9/05 for a shudder and squeak issue. 4/06, 8/06, 9/06 and 11/06 for a complete brake failure issue. the dealer does not seem to be able to fix the problem and it is a safety hazard to drive the vehicle. there is no warning when the brakes fail. *jb | |||
| 09/08/2005 | 16500 | 1 | 05/10/2004 |
| Severe brake judder for 3 months, brakes have now completely failed , unable to drive car,(2) driver seat memory has failed,(3) rear window washer has failed, (4)driver seat coming apart, (5) windshield washer reservoir will not hold water. *nm | |||
| 07/01/2004 | 3 | 03/09/2004 | |
| 2004 infiniti experienced shuddering in the brakes. *bf the dvd player stopped working, the drivers seat memory was inoperative. *jb | |||
| 02/11/2005 | 2 | ||
| While applying brakes, the steering column shakes. after servicing, the same problem continued to have the same problem after 3000 miles. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 03/15/2005 | 2500 | 1 | 02/01/2005 |
| 1. i purchased an infiniti qx56 suv in febuary 2005. in mid march, at 2500 miles, the steering wheel began to shake violently when i tried to stop the car. any time the brakes were applied the shaking would begin.. the entire car would shake every time we hit a bump. from the beginning, it would be very difficult to bring the car to a stop. 2. fortunately we caught the problem before a complete brake failure, as we have 2 young children who are in the car daily. 3. we were told by infiniti that there is a brake defect in the design of the car. according the service technicians at the dealership, the brakes and rotors were not engineered properly and will be problematic every 3000 miles. for now, the dealership replaced the rotors and brakes. *ak | |||
| 10/20/2004 | 1671 | 1 | 10/05/2004 |
| Faulty brakes. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 05/09/2005 | 5945 | 2 | 11/01/2004 |
| Infiniti qx56 2004 model purchased new from roseville infiniti dealer(actual dealer name sacramento infiniti) november 1, 2004. by february 16,2005 applying brakes caused severe shaking of the steering wheel . taken into service after 5,945 miles. returned with brake pads replaced on front wheels and rotors surfaced. the shaking/vibration problem has begun again at 10,141 miles may 4, 2005. the vechile will be going into service asap. | |||
| 11/21/2004 | 6000 | 3 | 06/05/2004 |
| The brakes had to be repaired at 6,000 miles then again at 14,000 miles and now again at 21,500. the pulsation was so bad that the wheel shook, and it was unsafe. it was an engineering flaw. brakes were not designed for a vehicle of this weight. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 01/01/2005 | 3500 | 3 | 11/13/2004 |
| I've had the same problems with the brakes,shimmering of vehicle, and also the sunroof. there needs to be a recall and a new design of the calipers, before someone is killed! the cust. serv. at infiniti of irvine is the worst! | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 03/10/2005 | 7000 | 2 | 09/15/2004 |
| I leased a new infiniti qx56. the brakes failed at 2500 miles and pads and rotors had to be replaced. my car is being serviced again today for the same reason. the steering wheel shakes uncontrollable when the brakes and rotors wear. i have been driving for over 20 years and have never had brakes fail every 2500 miles! | |||
| 08/10/2004 | 4 | ||
| While applying the brake pedal vehicle failed to stop completely. however, consumer was able to stop the vehicle because the abs system kicked in. vehicle was taken to the dealer for inspection, and mechanic determined that the brake pads and computer system needed to be replaced, and replaced them. however, the problem recurred. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 08/26/2004 | 3000 | 5 | 05/12/2004 |
| I purchased an infiniti qx56 in may 2004 had brakes problems after only 3,000 miles brought vehicle to dealer in august 2004 they replaced the rotors and calipers. had the same problem again in december 2004 at 6,700 miles, dealer again replaced rotors. again in may 2005 at 10,321 miles brought the vehicle back to the dealer they again replaced the rotors and break pads, i was told that there was a defect with these vehicles braking system but that they were going to update the rotors and that will correct this problem for good. in may 2005 brought the vehicle back for the installation of the updated rotors but now at 19,000 miles, i'm still having brake problems the steering wheel shakes when applying the brakes or when driving over rough pavement. called dealer today to file complaint. i would like to know if the lemon law applies under these circumstances. *jb | |||
| 09/07/2004 | 6432 | 3 | |
| 2004 infiniti qx56 developed the following problems: braking defect, and the driver's window would not roll up.***no answer required*** *mr the steering wheel would shake vigorously when the brakes were applied. the rotors had warped for the third time. *sc | |||
| 07/01/2004 | 3 | ||
| While driving at various speeds steering wheel shook real hard while applying the brakes. took vehicle to dealer for service, and dealer determined it was determined tha tit was warped brake rotors. *ak | |||
| 03/10/2005 | 7000 | 2 | 09/15/2004 |
| I leased a new infiniti qx56. the brakes failed at 2500 miles and pads and rotors had to be replaced. my car is being serviced again today for the same reason. the steering wheel shakes uncontrollable when the brakes and rotors wear. i have been driving for over 20 years and have never had brakes fail every 2500 miles! | |||
| 03/23/2005 | 7000 | 3 | 06/19/2004 |
| Well, add me to the list (and i believe it's becomming a long one) of infiniti qx56 owners who are experiencing major front brake rotor issues (shuddering under braking). i've also had my navigation system drive and disc replace and the new one doesn't have anywhere near the street detail the original one did. i'm also having the false backup sensor warning tones happen as well. | |||
| 12/20/2004 | 3 | ||
| The brakes do not to operate when they are applied at different speeds. taken for repair for brakes and rotors for a total of 3 times, but the problem still occurs. *jb | |||
| 07/16/2004 | 5000 | 2 | 06/28/2004 |
| Infiniti qx56 has brake system design flaw. front brakes need replacement on average every 4-6000 miles. brake rotors are too small which causes rotor warpage. as a result, the steering wheel shutters back and forth when brakes are applied. there is no fix for this from nissan. this is brake design flaw also effects similar platforms such as the armada and the titan. there also is a design flaw in the front end which causes the steering wheel to shake violently when going over bumps at speeds in excess of 45 mph. hitting certain bumps in the road can cause the front end to go into resonance, thus shaking the steering wheel enough to loose control of vehicle.*ak | |||
| 12/08/2004 | 2000 | 1 | 09/21/2004 |
| Failure or brake rotors on brand new infinity qx56 @ 2000 miles. found out on internet that this is a common nationwide problem with all new nissan armada's and infinity qx56's. dealer wants to resurface defective rotors. i do not think the veh. is safe to drive. *jb | |||
| 07/22/2004 | 5000 | 1 | 06/28/2004 |
| The front brakes on my 2004 infiti qx56 began squeaking and shuddering in mid july 2004 at appoximately 5000 miles. the brake repair parts were not available until september 24, 2004. at this writing 09/29/04, the vehicle remains at the dealer awaiting a replacement front passenger seat adjustment assembly that took two months to arrive. it turns out the wrong part was ordered requiring a reorder of the part. my vehicle has been promised to me by 09/30/04!*ak | |||