Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 05012 | 03/01/2005 | 10012869 | Easy entry exit function inoperative steering wheel and seat don't return to auto drive position. *eh | 03/31/2005 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| ITB-12-014 | 03/22/2012 | 10043815 | Infiniti: power steering hose service part change. the hose now comes without the pressure sensor. if only pressure sensor needs replacement do not replace any hoses. *js | 04/27/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/15/2013 | 88000 | ||
| I have a 2004 infiniti qx 56 with 88000 miles on it.on thursday 2/14/13 steering wheel turned to the right at 180 degree.on friday 2/15/13 slip indicator and vdc appearred on the dash.called the dealer and told to bring in the vehicle.when i got to the dealer the steering was completely lost.the steering wheel turned to a 360 degree freely and the tires did not move.the service dept.came back and told me that the steering column/shaft was gone and would cost approx. $4000.00 to fix. i contacted infiniti consumer affairs on 2/19/13 and was told they would open a claim and hear back in a business day.i called on 2/21/13 and still haven't heard anything.in the meantime the vehicle has been repaired at my cost.at that mileage and the top of the line vehicle of infiniti i don't think that problem should of happened.i am grateful that i wasn't on the road 2 minutes more than i was because it could of been a lot worse.on 2/21/13 when i recieved a call from service that the vehicle is ready i was told that it also needs a power steering pump in addition to the repair stated above.i believe that is a safety issue with the steering. | |||
| STEERING - COLUMN | |||
| 07/06/2004 | 3000 | 4 | 03/12/2004 |
| Several failures: 1. failure of the backup warning sensors. 2. failure of the seat memory system. 3. failure of the steering wheel entry/exit position function. 4. navigation disk faults 5. head liner sqeazks and rattles. the car has now been in at the dealer for three weeks to repair these problems. i have picked the car up once only to turn around and return it when the headliner problems started again and the backup warning sensors malfunctioned again. *ak | |||