Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| ITB-12-014 | 03/22/2012 | 10043815 | Infiniti: power steering hose service part change. the hose now comes without the pressure sensor. if only pressure sensor needs replacement do not replace any hoses. *js | 04/27/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/16/2011 | 26000 | ||
| I own 2010 qx56. on november 16th i was coming out of parking garage at chicago o'hare airport. after i pass the pay booth, with in 15 feet at the speed of 4 to 5 miles per hour, i lost control of the steering wheel because of some malfunction of the steering wheel assembly. steering wheel moved 180 degree in one second and hit the pay-booth. car hit the side pavements of the pay-booth and caused the flat tire, damage the body of the car and steering wheel got locked. all the power-steering fluid got leaked out. i had a fractured thumb because of the rapid movement of the steering wheel. car was not drivable and ended up towing to the dealership. dealer replaced the whole steering wheel assembly. this can be a major safety issue. i was just about to go on high-way. if this would have happened on expressway.. i am not sure i would be alive. | |||
| 01/01/2010 | 1000 | ||
| Tl-the contact owns a 2010 infinity qx56. the contact state while driving at any speed when a pot hole was hit the steering was hard to control, the starring did not vibrate or shake. the vehicle was taken to the dealer numerous times for the failure. the dealer performed a diagnosed the failure was located at the rear right wheel. the dealer aligned the right rear wheel, but the repair did not correct the failure. the vehicle steering can not be control. the failure mileage was 1,000 and the current mileage was 14,000. li | |||