Infiniti Qx56 2012

Model Qx56 made in 2012 by Infiniti got 15 consumer complains as well as 12 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling and power train. Technical service bulletines regarding electrical system and engine and engine cooling.

Model 2012

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - IGNITION - MODULE
ITB12-01804/10/201210043948Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
ITB-12-07712/21/201210050499Infiniti: stored in ecm is code dtc p008b (low fuel pressure too high) with mil on, and needs reprogramming. model 2012 qx56. *pe01/31/2013
ITB-11-049-B07/06/201210044526Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe07/11/2012
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
ITB12-02504/30/201210044047Infiniti: the engine fan is noisy and there is noticeable lack of power when accelerating in traffic, particularly in hot weather. *js05/08/2012
ENGINE AND ENGINE COOLING - ENGINE
ITB12-02504/30/201210044047Infiniti: the engine fan is noisy and there is noticeable lack of power when accelerating in traffic, particularly in hot weather. *js05/08/2012
ITB-11-06712/08/201110042526Infiniti: bulletin provides service procedures for reprogramming the electronic control module (ecm). models qx56. *pe12/14/2011
ITY/WIPER (PWS)
ITB-09-011-A08/27/201210047039Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models11/05/2012
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012
(PWS)
ITB-12-07712/21/201210050499Infiniti: stored in ecm is code dtc p008b (low fuel pressure too high) with mil on, and needs reprogramming. model 2012 qx56. *pe01/31/2013
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
STRUCTURE - BODY - DOOR
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
04/16/20125000
 Tl-the contact owns a 2012 infiniti qx56. while driving 60 mph, the contact noticed that the vehicle had suddenly stalled without warning. the vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. the vehicle had not been repaired. the failure and current mileages were 5,000. sm.
04/16/20125000
 Tl- the contact owns a 2012 infiniti qx56.while traveling 60 mph the contact noticed that the vehicle had suddenly shut off without warning. the vehicle was taken to the dealer where the contact was informed that the failure could not be reproduced. the vehicle has not been repaired. the current and failure mileages were 5,000. bml
POWER TRAIN
01/17/2013800
 Tl* the contact owns a 2012 infiniti qx56. the contact stated that while attempting a turn at 55 mph, the passenger's side front and driver's side rear wheels independently increased in rotation, causing the vehicle to erroneously turn. the contact also stated that the seat belt warning light intermittently illuminated. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was not contacted about the failure. the failure mileage was 800.
01/17/2013800
 Tl- the contact owns a 2012 infiniti qx56. the contact stated that while attempting a turn at 55 mph, the passenger's side front and driver's side rear wheels independently increased in rotation, causing the vehicle to erroneously turn. the contact also stated that the seatbelt warning light intermittently illuminated. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was not contacted about the failure. the failure mileage was 800. kmj
01/17/2013800
 Tl- the contact owns a 2012 infiniti qx56. the contact stated that while turning at 55 mph, the passenger front and driver rear wheels independently increased in rotations causing the vehicle to erroneously turn. the contact also stated that the seatbelt light intermittently illuminated. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was not contacted about the failure. the failure mileage was 800. mh
SEAT BELTS
01/17/2013800
 Tl* the contact owns a 2012 infiniti qx56. the contact stated that while attempting a turn at 55 mph, the passenger's side front and driver's side rear wheels independently increased in rotation, causing the vehicle to erroneously turn. the contact also stated that the seat belt warning light intermittently illuminated. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was not contacted about the failure. the failure mileage was 800.
SERVICE BRAKES
10/10/20127200
 Tl* the contact owns a 2012 infiniti qx56. the contact stated that while driving 60 mph and slightly applying the brakes, the brakes seized, causing the vehicle to stop instantly. the contact stated that once the vehicle came to a complete stop, the brakes released and the vehicle functioned properly. the vehicle was taken to a dealer for inspection but they were not able to diagnose the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 7,200.
10/10/20127200
 Tl- the contact owns a 2012 infiniti qx56. the contact stated that while driving 60 mph and slightly applying the brakes, the brakes seized, causing the vehicle to stop instantly. the contact stated that once the vehicle came to a complete stop, the brakes released and the vehicle functioned properly. the vehicle was taken to a dealer for inspection but they were not able to diagnose the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 7,200. kmj
SERVICE BRAKES, HYDRAULIC
10/20/2011100
 The standard qx56 comes with more than adequate room for any size shoe on the accelerator pedal. less than 10% of the qx models are ordered with the technology package. this package includes a design feature that causes the gas pedal to push back against the operators foot if the radar senses that the vehicle is closing distance too quickly on the vehicle ahead. the mechanical/electrical device that performs this action is mounted to the firewall at the top of the accelerator pedal. i am 6'3 tall and have a size 12 shoe. the tip of my shoe keeps getting caught under this mechanical device and on multiple occasions in the first week of ownership it has caused a momentary delay in quickly moving from the accelerator to the brake pedal. the hang up of the tip of my shoe is exaggerated greatly by dress shoes with a firmer tip of the sole of the shoe. again, this device is only present on qx models with the technology package. this tech package device also gets in the way as you go to push on the gas pedal. the only way to avoid this problem is to always remember to place your right heel at least 2 away from the base of the gas pedal and push it only with your toes. moving your heel away from the bottom of the pedal results in the tip of your shoe touching the pedal lower and just brushing the underside of the tech package device. i have contacted consumer support at infiniti usa and they have told me that they have had complaints but that's just the way it is for people with bigger feet. i guess they don't have size 12 in japan. this is a hazard when the tip of my right shoe gets caught and prevents me from moving quickly to the brake.
VEHICLE SPEED CONTROL
10/20/2011100
 The standard qx56 comes with more than adequate room for any size shoe on the accelerator pedal. less than 10% of the qx models are ordered with the technology package. this package includes a design feature that causes the gas pedal to push back against the operators foot if the radar senses that the vehicle is closing distance too quickly on the vehicle ahead. the mechanical/electrical device that performs this action is mounted to the firewall at the top of the accelerator pedal. i am 6'3 tall and have a size 12 shoe. the tip of my shoe keeps getting caught under this mechanical device and on multiple occasions in the first week of ownership it has caused a momentary delay in quickly moving from the accelerator to the brake pedal. the hang up of the tip of my shoe is exaggerated greatly by dress shoes with a firmer tip of the sole of the shoe. again, this device is only present on qx models with the technology package. this tech package device also gets in the way as you go to push on the gas pedal. the only way to avoid this problem is to always remember to place your right heel at least 2 away from the base of the gas pedal and push it only with your toes. moving your heel away from the bottom of the pedal results in the tip of your shoe touching the pedal lower and just brushing the underside of the tech package device. i have contacted consumer support at infiniti usa and they have told me that they have had complaints but that's just the way it is for people with bigger feet. i guess they don't have size 12 in japan. this is a hazard when the tip of my right shoe gets caught and prevents me from moving quickly to the brake.