International 3800 2002

Model 3800 made in 2002 by International got 4 consumer complains, 1 investigation there are 2 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, service brakes, hydraulic and steering. Technical service bulletines regarding engine and engine cooling, (pws). The car had one investigation (service brakes, hydraulic). There were some recalls concerningservice brakes, air, service brakes, hydraulic.

Model 2002

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
04V269000INTERNATIONAL TRUCK & ENGINE CORPORATIONfrom 02/28/1999 to 04/05/2004V (Vehicle)8188308/02/2004MFRNAVISTAR, INC06/03/200406/03/2004
Defect SummaryOn certain school buses and truck model vehicles manufactured between february 28, 1999, through april 5, 2004, the anti-lock brake system electronic control unit (ecu) may misinterpret a corrupt wheel speed signal.
Consequence SummaryThe corrupt wheel speed signals may improperly activate the abs, instead of deactivating the abs. this may result in the driver experiencing a hard pedal feel and a decrease in deceleration at the end of the stop, resulting in extended stopping distances which could cause a vehicle crash, possibly resulting in property damage, personal injury, or death.
Corrective SummaryInternational will notify its customers and inspect and repair the affected vehicles free of charge. the recall began august 1, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international customer service at 1-800-327-4236.
NotesAlso, customers can contact the national highway traffic safety administration
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
03V062000INTERNATIONAL TRUCK & ENGINE CORPORATIONfrom 04/01/1997 to 06/03/2002V (Vehicle)3507410/29/2004ODINAVISTAR, INC02/25/200303/05/2003
Defect SummaryOn certain school and transit buses built with bosch zero offset pin slide (zops) hydraulic disc brakes, the zops hydraulic disc brakes may experience calipers sticking in the applied position, which can result in excessive or abnormal heat generation at one or more of the brakes.
Consequence SummaryThe combination of the following factors may collectively result in an unreasonable risk to motor vehicle safety: potential fire at a wheel end, high incident rates of stuck calipers, and evacuation and containment concerns relating to multiple passengers.
Corrective SummaryInternational will notify its customers and repair the buses free of charge. the recall began october 29, 2004.
NotesInternational recall no. 03502/04501.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
0490103/01/200410007977High pressure oil pump fitting and plug leakage in international truck and bus models built between march 1, 2002 and october 15, 2002 with international dt 466e and 530e engines. models ic bus, 3000fe, 3000re, 3200, 3800, 4300, 4400, 730007/19/2004
(PWS)
IK-080021906/04/201210044293International/navistar: a new design aps sensors (accelerator position sensor) has been developed to replaced open/closed ivs switches in old sensors. *pe06/06/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
EA02034NAVISTAR, INC12/03/200202/10/2004OVERHEATING FRONT AND REAR BRAKES03V062000
 This investigation focused on international medium duty trucksand school bus chassis weighing up to 33,000 pounds, equipped with hydraulic brakes and built with the bosch zero offset pin slide (zops)brake system calipers.international used the zops calipers from april 1997 through june 2002.odi was concerned about reports of the brake calipers sticking in the applied position, resulting in excessive heat.as the investigation progressed, odi became aware of wheel end fires, some of which occurred on school buses.during the investigation odi obtained warranty data which was sorted and analyzed by vrtc test engineers and odi to gain an understanding of the magnitude of the problem.after a thorough warranty data analysis, related testing and document reviews, odi met with international, shared the data analysis and shortly afterwards, international agreed to a safety recall.further details are included on pages 2 - 4.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
02/12/200845000
 Tl*the contact owns a 2002 international 3800. while driving at various speeds, the vehicle sporadically decelerated. on several occasions, the vehicle stalled without warning and then immediately restarted. the contact took the vehicle to the dealer and they replaced the crankshaft position sensor. after the repair, there had been no further occurrences. the failure mileage was 45,000 and current mileage was 65,000.
04/13/200755000
 Tl*the contact owns a 2002 international 3800. while driving at various speeds, the vehicle sporadically decelerated. on several occasions, the vehicle stalled without warning and then immediately restarted. the contact took the vehicle to the dealer and they replaced the crankshaft position sensor. after the repair, there had been no further occurrences. the failure mileage was 55,000 and current mileage was 65,000.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
10/04/2005
 Dt: mr. brooks works for a school district in gulfport, mississippi. he received 102 recalls for the buses in the harrison county district over a period of five years concerning abs brake failure. the recalls were for different failures on different school buses. there are approximately 102 buses in this districtregarding safety defectcorrective actions. the rocking trucking dealership refused to honor the recalls, the other dealership could not make time to do repair work as indicated on the recall notices. he contacted the manufacturer, and they told him to contact a local dealer to do the recall repairs, but that they could not make the dealership perform the recall service. *ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
 The person is in charge of maintenance for school buses received recall notice 00v148000/ manufacturer's recall 02505 concerning power steering pump. had a fleet of buses ranging from 1997-2002. h. l. gage, near washington avenue in albany, ny had not received parts as of june 2002. please describe details. *ak

Car dealers selling


StateCityZipNamePhone
MSGULFPORT39503ROCKING C. TRUCKING