Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
4190304/01/200010012233Aftermarket rear window tint interference with reception of gps signal. *eh02/18/2005
VISIBILITY - GLASS, SIDE/REAR
50114207/01/200450114210012347Rear door glass inoperative in hat climates detached regulator mounting replace regulators. *eh02/25/2005
U0609/01/1999610212Information pertaining to the part number for the rear glass (backlight) rubber seal. *tt04/20/2000
U0609/01/1999607930Information pertaining to the rear glass (backlight) seal for vehicles within vin l00001-on. *tt10/19/1999
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
5012405/01/200410010786Window regulator and motor available separately repair procedure. *eh12/13/2004
S4190512/01/2000615823Some vehicles with vin l00001-on may exhibit a voice activated control system that does not operate correctly, particularly when inputting telephone commands. *tt01/31/2001
S5010207/01/2000S50102614953This bulletin provides recommendations regarding uneven operation of windows or sliding roof due to weather seals contaminated by silicone-free polishes on vehicles within vin range l00001 - on. *tt12/18/2000
S5010610/01/2000614941Som vehicles within vins l00001 - on may exhibit excessively hot memory buttons in the window switch pack - hot to touch; missing window isolation button. this bulletin is a repair procedure for memory buttons hot to touch condition.12/15/2000
X0509/01/1999610221Information on the voice activation system. *tt04/20/2000
VISIBILITY - REARVIEW MIRRORS/DEVICES
5011707/01/200210012382Loose rearview mirror reinstalling mirror mounting block on windshield installion procedure. *eh02/28/2005
VISIBILITY - WINDSHIELD WIPER/WASHER
S5011302/01/2002630786Information regarding inoperative windshield washer.*yd04/24/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - GLASS, SIDE/REAR
11/15/20041
 While being parked, driver side window was being lowered when suddenly the window fell inside the door and imploded.
 Front driver's side window fell out. has had it repaired 3 times. also, rear view window fell without warning.*ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
09/05/20073
 For the third time one of the windows on my jaguar s-type has had a problem with the mechanism that opens/closes the window. the windows simply falls into the door. when you attempt to close the window there is a horrible crunching sound. the repairman said there has been problem with the brackets for these windows, which should have been recalled. *tr
06/13/200750000301/15/2000
 Faulty window regulator in jaguar 2000 s-type. this is the third failure. both rear windows have failed and most currently front passenger window.*ak
05/05/200650700109/30/2004
 Window regulator failed while driving - passenger window dealer replaced regulator; one of 3 cars in dealership with same problem. *nm
12/22/200542600212/22/2003
 Dt*: the contact stated there was nhtsa recall campaign 00v359002 concerning the suspension, however, the recall did not correct the problem. the dealer was contacted, and they explained the recall repairs had already been completed once. *ak the drivers side window regulator and motor needed to be replaced, the engine overheated numerous times. the air conditioner did not work.. updated 01/19/06. *jb
12/22/2005436001012/12/2003
 A jaguar 2000 was purchased on dec 2003. it had 39000 miles. i have only put on 4000 miles on this car and the ball joint broke the other day and i was almost killed. the car was towed to a local foreign auto place and jaguar refuses to repair the ball joint. claiming they will only take the claim from a registered jaguar dealer. so the car was towed today to momentum jaguar on the sw freeway and i was told that the ball joint was replaced on the drivers side in april 2001 and it broke again???in less that 43000 miles we have had 2 defective ball joints?? and the passenger side is defective as well and needs to be changed!! this is a serious defect and jaguar is disclaiming any and all responsibility...it also has a/c problems and electrical problems. the sensors do not work and were replaced last year. the window regulators broke and were charged to me.. the rear passenger side of the car is falling off ....it is always overheating . it is unbelievable and i only drove it 4000 miles in the last 2 years that i own it!!!!!!surely this is a lemon in the first degree!!!! *jb
09/08/200574040109/07/2005
 Window regulator. *jb
05/10/200569000102/17/2005
 2000 jaguar s-type window regulator
02/09/200551740304/14/2004
 Three events of window mechanism breaking within a six month period. while parked tried opening window for air flow, all three times. dealer was contacted and repaired the three windows. no tests for defects were done. replacements costs approx $600, $355 and half of the third window replacement cost was covered by the dealer. jaguar refused any statistics on this type of repair and refused referral to a supervisor. window tint was damaged in each case. jaguar refused any liability due to non-purchase of extended warranty, although extended warranty does not cover windows.
05/11/200450148209/10/2003
 The regulators brackets that hold windows are breaking for no reason, ending in damages worth over $500 including labor, to change the of the regulator is included...also the cheap plastic brackets on the headlamps break as well, once a vehicle hits a pot hole hard enough, lamp it self costs over $1000 not including the labor. *nm
07/29/20053
 Third different broken window regulator. *nm
10/14/2004404/10/2000
 All 4 power window regulators have now failed. first one was under warranty - following were not. called jaguar and was told that this is not a defect and is my responsibility. i feel that if all 4 window regulators have failed, it is a defect, and personnel at the jaguar dealership told me that it has been arecurring problem in the 2000 s-type jaguar.
09/20/2004420002
 Consumer noticed that rear left window and front right window were inoperative. consumer was unable to open or close the windows. vehicle was taken to the dealer for inspection, and mechanic determined that the power window regulator'; return true; onmouseout=window.status=''; return true;>window regulator motor needed to be replaced, and replaced it. however, the problem recurred. *ak *tc
10/06/200460601/06/2000
 Multiple power window regulator failures on year 2000 jaguar s-type 3.0; most recent incident occurred this october. wrote to jaguar of america, which refused to accept this is due to a design flaw. internet chat rooms full of similar stories of p/w regulator failure.*ak
08/05/2004340002
 Automatic power window fell down while driving. *ak the consumer stated the incident happened twice. *jb
409/01/2000
 The power window regualtors failed four times. *ph
VISIBILITY - REARVIEW MIRRORS/DEVICES
10/09/2000105/01/2000
 The outside mirror on the driver's side was replaced with an original equipment mirror from the dealer. the replacement mirror was convex rather than flat, creating a safety hazzard. the mirror did not have the objects in mirror are closer than they appear warning on it. there may be a batch of convex mirrors without warnings that can be installed on the driver's side.
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
12/12/2003420001510/05/2003
 In excess of $10k spent in a 24 month period on various repairs on my 2000 s-type. *jb
VISIBILITY - WINDSHIELD
10/30/2000200001
 Six months ago i noticed a crack on the passenger side of the windshield. the crack was noticed hours after car was parked. two days ago another crack appeared on the driver side of the windshield. both cracks are similar in nature, and both are near the side columns at about 9.5 inches from the bottom of the windshield. dealer inspected the vehicle and dismissed any windshield manufacturing, or stress point defects due to chips on the glass. escalation to 1800-jaguar was not useful, as they only thing they did was act as a mediator to the dealer, instead of concerned with the reasons behind the cracked glass. *la
11/30/20020
 Consumer states about 3 days ago he noticed that there was a cracked in windshield, which is growing daily, about an inch and a half per day. consumer states that after he took the auto to the dealer he was told that the cracked is called a stress crack. ts
 Please provide more information. ts
 Front driver's side window fell out. has had it repaired 3 times. also, rear view window fell without warning.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER
02/26/200107/01/2000
 Incident 1: the windshield wipers has failed at least 10 times during a two year period. i have reported the incident to the manufacturer at least 5 times. several of jaguar field service technicians has tried to repair the problem but with no success. after each attempts to repair the problem, i would check the windshield wipers for the next couple of weeks to make sure everything is ok but unfortunately they fail at the most hazardous times during stormy, rainy weather conditions. incident 2: i was rear-end in the center lane of two merging major expressways and the electrical system completely failed. it took the dealer 3 months to get the electrical system started. incident 3: the vehicle will roll while in drive if i am on an incline.*ak