Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 00V359002 | JAGUAR CARS | from 01/01/1999 to 09/30/2000 | V (Vehicle) | 38681 | 11/27/2000 | MFR | JAGUAR CARS LTD | 11/06/2000 | 11/06/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the front suspension lower ball joints were not tightened to specifications when they were attached to the lower control arms. | |||||||||||||||
| Consequence Summary | If the ball joint attaching nuts are not adequately tightened, they can loosen and ultimately, result in fracture of the ball joint stud. if the ball joint fractures, control of the vehicle could be affected, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the torque on the two ball joint attaching nuts. vehicles with loose ball joint attaching nuts will either have the fasteners tightened to specification, or if necessary, the ball joints will be replaced. | |||||||||||||||
| Notes | Owner notification began november 27, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jaguar at 1-800-452-4827. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 20413 | 04/01/2005 | 10016578 | Remove/install front stabilizer bushings - new labor time allowance - repair procedure. *tt | 09/22/2005 | |
| S20408 | 03/01/2002 | 634102 | Concerns with clunk from front stabilizer bar.*jb | 09/27/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/02/2012 | 67350 | ||
| My wife was nearly in an accident when she lost control of her 2001 jaguar s-type today. while driving she heard a loud noise come from the front and the left drive side front tire sheered off. the state trooper told her that ball joint attached to the wheel assembly had come loose and as a result the vehicle could not be driven. when we got home we found that there was a recall on this vehicle with a vin prior to l92349. | |||
| 08/13/2010 | 156000 | ||
| Tl- the contact owns a 2001 jaguar s type. while driving at 30 mph when applying on the brakes the vehicle will pull to the left and the vehicle will also slip . the contact stated that he needed an alignment when the vehicle was then diagnosed by a mechanic and they stated that the ball joints are to way lose and the suspension are not to the specifications. the dealer was contacted and they stated that his vehicle was not affected by the following recall : nhtsa campaign id number: 00v359002 component: suspension:front:control arm:lower ball joint. there have been no repairs . the failure mileage 156000 and the current mileage was 158000.cv | |||
| 10/08/2008 | 73000 | 1 | |
| Jaguar 2001 s-type strut and ball joint recall id # 00v359002. *tr | |||
| 07/27/2008 | |||
| Tl*the contact owns a 2001 jaguar s-type. while driving between 2-3 mph, the passenger side wheel detached from the vehicle. the mechanic stated that the lower ball joint needed to be replaced. the dealer stated that the vin was not included in nhtsa campaign id number 00v359002 (suspension:front:control arm:lower ball joint). the vin and failure mileage were unknown. | |||
| 01/01/2006 | 60000 | 12 | 12/22/2004 |
| When i bought the car a week later it blew hot air, i was told it only needed freon. i found out later that there was a leak and it is $1200. a week after that the car would not start the dealer picked the car up and said that the battery was dead because i left the radio on, it has happened over 30 times, not true there is something wrong. i have replaced tires at least six times. tires completely separate. i was driving and car slowed down on freeway and i was almost hit, i pulled over and it stopped and did it again and i had to push the traction control button, almost cost me my life! it now happens when i hit a bump. when i turn the car makes a extremely loud noise, (embarrassing) i was told it is a ball joint and can catch on fire. engine light has always been on and is now blinking and the car shakes and hesitates. i had to pay to get the brakes fixed 2 months after purchasing. radio turns on for no reason and runs battery down. i was told i have two leaks in my shocks and it is $1800 each. when i back up and turn the steering wheel vibrates. i can't even use the cigarette lighter to charge my cell because it does not work and has been replaced twice. the remote just stop working and i was charged $100 to reconfigure. the brakes act funny, can't even explain it. this car is unreal, a complete piece of junk. i can't even remember half the stuff i have endured and the money i have spent. *nm | |||
| SUSPENSION - FRONT | |||
| 06/19/2010 | 128400 | ||
| Tl- the contact owns a 2001 jaguar s-type. while driving at the speeds of 3mph , she heard a squeaking noise coming from the front right and left wheels. the vehicle was then taken to a auto body shop to have it diagnosed. the mechanic stated that it was the ball joints that had loosened up and needed to be replaced. the dealer was contacted and they stated that her vehicle identification number was not included in the following recall: nhtsa campaign id number: 00v359002 component: suspension:front:control arm:lower ball joint. there have been no repairs to the vehicle . the failure and current mileages were 128400.cv | |||
| 12/20/2008 | 1 | ||
| My left front tire was shaking profusely due to the lower control ball not being secured properly. *tr | |||
| 11/22/2008 | 118000 | 1 | |
| For over two weeks i am been having problems with the lower front control arm passenger side, then after well and driving almost i had a bad accident on the freeway. i took it to the mechanic and he advise me to replace the lower front control arm and the ball joint cause it was loosing. then when i was about to go to fix it the ball joint crash and the lower control arm came apart the tire went 90 degrees out and that happened in the middle of the road with traffic driving fast. i could have a bad wreck or an injury. i called the police to help me out with the traffic and a tow truck to pick my car. driving this car is being extremely dangerous for me. now i don't have a car to drive and i expect the jaguar be responsible for this issue since it was a recall for this model 2001 jaguar stype . *tr | |||
| 11/09/2008 | 150000 | ||
| Tl*the contact owns a 2001 jaguar s-type. the contact received a recall notice regarding the suspension:front:control arm:lower ball joint; however, the dealer does not want to honor the recall. they further stated that the vin was not included in the recall. the failure currently persists. the vin and nhtsa campaign id number were unknown. the failure and current mileages were 150,000. | |||
| 11/03/2008 | 120000 | ||
| Tl*the contact owns a 2001 jaguar s-type. while driving approximately 60 mph on normal road conditions, the steering column began to jerk excessively and the vehicle pulled to the left without assistance. the contact experienced difficulty operating the steering column. suddenly, the vehicle ran off the road uncontrollably and drove into the median. the failure occurred without warning. the vehicle was taken to an independent mechanic, who stated that the failure was related to the front ball joint assembly. the technician recommended that the vehicle be taken to an authorized dealer for repair. the vehicle was taken to an authorized dealer and the contact was informed of nhtsa campaign id number 00v359002 (suspension:front:control arm:lower ball joint). although the failures were identical, the vin was excluded from the recall. the vehicle has not been repaired. the failure and current mileages were 120,000. | |||
| 10/13/2008 | 55000 | 1 | |
| Jaguar 2001 s-type had a severe steering problem in october 2008. i took it to an alignment specialist who concluded that it could not be safely driven at all, until the front lower steering arm,sway bar link, steering knuckle and tie rod were replaced. in november 2000, shortly after manufacture, jaguar recalled all vins of this model and year from l00001 to l92349. my vehicle has a vin outside this range, so was not part of recall. authorized dealer failed to advise of problem although vehicle was regularly serviced there from 2004 to present, most recently in october 2008 shortly before this incident. jaguar and its authorized dealer refuse to compensate me for repairs required and performed as described above. old parts may yet be available. *tr | |||
| 09/12/2008 | 104000 | ||
| Tl*the contact owns a 2001 jaguar s-type. the contact purchased the vehicle on september 12, 2008. later that same day, while driving 40 mph, the contact turned the steering wheel to the left, but the vehicle turned in the opposite direction. the vehicle began swaying left to right and she lost all control. the vehicle crashed into a median and stopped. the vehicle was damaged, but there were no injuries. after the crash, the contact drove approximately 5 mph until she reached her residence. she exited the vehicle and noticed that the tires were bald and the wiring protruded. she took the vehicle to two different mechanics and they both stated that the lower ball joints were defective on both sides of the vehicle. the dealer advised her to call the manufacturer regarding nhtsa campaign id number 00v359002 (suspension:front:control arm:lower ball joint). the manufacturer stated that her vin was not included in the recall. the vehicle has not been repaired. the current mileage was 104,742 and failure mileage was 104,000. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 10/01/2009 | 82000 | ||
| Tl*the contact owns a 2001 jaguar s-type. the contact stated that the ball joints were making a squeaking sound as if the lower ball joint was fractured. fuel also began leaking since the seal on the fuel line was inoperable. he also smelled a strong fuel odor. recalls (06e043000, 06e056000, & 00v359002) are related to the failure; however, the dealer and manufacturer confirmed that his vin was not included. the failure was diagnosed by an independent mechanic. the vehicle has not been repaired. the current mileage was approximately 83,000. the failure mileage was approximately 82,000. | |||
| 10/17/2009 | 69000 | ||
| Tl*the contact owns a 2001 jaguar s-type. while driving approximately 40 mph the steering wheel was loose and displayed minimal resistance. during a routine oil change the mechanic concluded that the nut of the front suspension lower control arm fractured. the manufacturer was notified in reference to recall# 00v359002 (suspension: front: control arm: lower ball joint); however, a representative stated that since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. he was in the process of having the vehicle repaired. the vin was unavailable. | |||
| 02/22/2009 | 18000 | ||
| Tl*the contact owns a 2001 jaguar s-type. the contact was driving approximately 10 mph on normal road conditions. the driver traveled over a bump in the road and heard a loud rattling noise. the failure occurred at various speeds. the vehicle has not been repaired. nhtsa campaign id number 00v359002, suspension front control arm, lower ball joint is related to the failure; however, the vin was excluded from the recall. in addition, the automated window regulators were replaced on the front driver, passenger and rear driver side of the vehicle. the contact had concerns of the safety risks involved. the failure mileage was 18,000 and the current mileage was 20,000. | |||
| 10/08/2008 | 73000 | 1 | |
| Jaguar 2001 s-type strut and ball joint recall id # 00v359002. *tr | |||
| 04/18/2008 | 127000 | 1 | 07/18/2004 |
| Lower ball joint failed on 2001 s-type 4.0 and the dealer just states the vin is not in the recall, but the issue is the same as the recall. this repair cost is extremely ridiculous and jaguar should fix this problem for free. this issue can cause your car to lose control and can kill someone. i have to drive my kids each day in this car to school, etc. i just paid $1,140 to replace ac hoses and now this. this is a lemon. i expect jaguar to for once step up here and fix this issue, regardless of the vin number. the car has the same problem as the recall. look at the complaints on this board along. my car was manufactured in july 2000 so its in the batch range of the issue. *tr | |||
| 01/05/2008 | 23500 | 2 | 11/15/2007 |
| My jaguar's front end ball joints failed, with hardly any miles on the car. the car is a 2001 and there is a recall for the front end ball joints. jaguar says my vin number is not included in the recall and refuses to pay for the repairs. *tr | |||
| 12/11/2007 | 66000 | 2 | |
| Tl*the contact owns a 2001 jaguar s-type. the contact stated that the steering was very loose and the driver side lower ball joint had been replaced. currently, a bolt has become loose on the passenger side lower ball joint, which was noticed before it detached from the vehicle. the bolt was so loose that the alignment failed when the vehicle drove over a bump in the road. nhtsa campaign id number 00v359002 (suspension:front: control arm:lower ball joint front end) did not apply to his vin. the purchase date was unknown. the current mileage was 67,000 and failure mileage was 66,000. | |||
| 08/05/2007 | 78000 | 1 | 03/23/2006 |
| Tl*the contact owns a 2001 jaguar s-type. the contact stated that the vehicle began making squeaking noises at various speeds while driving over a small bump or making a left or right turn. the steering wheel began shaking and the vehicle shifted from side to side. the mechanic stated that the lower ball joints were loose. after the mechanic repaired the lower ball joints, they kept loosening before the vehicle could be driven home. the vehicle is not included in nhtsa campaign id number 00v359002 (suspension:front:control arm:lower ball joint). the current mileage was 81,000 and failure mileage was 78,000. | |||
| 12/02/2006 | 1 | 04/01/2003 | |
| The ball joint attaching nut will not stay tightened damaging the lower ball joints forcing the car to go off the road. i was lucky nothing and anyone was injured. there is a recall for this exact problem (00v359002) it didn't cover all the cars affected. *jb | |||
| 08/18/2006 | 69699 | 1 | 03/18/2006 |
| Was making a three point turn and a bolt just fell out and caused my car to not turn anymore. heard a loud pop. *jb | |||
| 05/14/2005 | 62000 | 1 | 06/27/2002 |
| I was exiting a parking lot when the drivers side front wheel assembly fell off of the vehicle. the vehicle was taken to an independent mechanic who determined that the nut that holds the ball joint had come off and that the ball joints on both sides were worn out and needed to be replaced. there is an nhtsa recall, # 00v359002, regarding the suspension: front: control arm: lower ball joint. the vehicle has the same problems as indicated in the recall; however when i contacted a jaguar dealer i was informed that it is not included in the recall due to the vin. *jb | |||
| 04/18/2006 | 42560 | 1 | 01/01/2005 |
| Dt*: the contact stated the vehicle's steering was very loose and the wheels felt as if they were shaking. the vehicle was taken to an independent mechanic who determined the ball joints on both sides needed to be replaced. the contact took the vehicle to a jaguar dealer who also determined the ball joints were worn out and needed to be replaced. there is an nhtsa recall, # 00v359002, regarding the suspension: front: control arm: lower ball joint. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. | |||
| 04/20/2005 | 1 | ||
| Demand for recall and repair of defective ball joint fracture on the 2001 jaguar s type.***no answer required*** . *mr while pulling out a parking lot the vehicle right front tire suddenly went sideways and remained stuck in that position. the ball joint nut attached to the wheel assembly had come loose and as a result the vehicle could not be driven. the consumer found recall 00v-359002 on the internet, which described the failure the consumer experienced. the dealer was notified but was informed that his vehicle was not included due to vin. *nm | |||
| 02/11/2004 | 52000 | 2 | 01/17/2001 |
| Lower ball joint failure on 2001 jaguar s-type. the left failed@ 52,000 miles, the right failed @ 68,000 miles. *nm *nm | |||
| 11/01/2004 | 54000 | 1 | |
| Very loud clunk noise is heard in the wheels when driving, and i am told it's the ball joint/suspension that's the culprit. have yet to have this problem fixed but i understand it's a very dangerous problem that could cause accident if this portion breaks.*ak | |||
| 05/15/2001 | 4000 | 1 | 03/15/2001 |
| In 2001, the year i bought the car i had a crash where i lost the complete control of the car. i just read that there was a recall of suspension:front:control arm:lower ball joint which can cause the crash. i am certain that this caused my crash and due this i was under enormous tension for 6 - 8 months. my car was in body shop for 6 months which caused me lot of problems in my day to day life. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 08/15/2006 | 5 | 08/15/2006 | |
| Car only had 36,000 miles @ beginning of problems. car began jerking hard to the left. i almost hit an 18-wheeler head-on. i just heard that a recall exists on the suspension, ball joints, etc.this is weird, since i have had the car back to the shop @ least 5 times, and none of this was fixed. people could have been killed. i have filed a consumer complaint. hopefully, jaguar will correct this problem, before someone is hurt. my car is undriveable at this time. *jb | |||
| 11/01/2004 | 54000 | 1 | |
| Very loud clunk noise is heard in the wheels when driving, and i am told it's the ball joint/suspension that's the culprit. have yet to have this problem fixed but i understand it's a very dangerous problem that could cause accident if this portion breaks.*ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 03/15/2005 | 55281 | 1 | |
| When turning a corner vehicle makes a noise. vehicle does not perform the way that it should, it sometimes goes out of the lane. there is a faulty stabilizer bar on the vehicle, per the technical service bulletin.*ak | |||
| SUSPENSION - REAR | |||
| 11/01/2004 | 2 | ||
| While stopped at stop light, experienced car on fire. a lady yelling for me to get out, i saw smoke did not know it was my car. *bf the rear back wheel had fire flaming out and had gone out before the fire department arrived. the consumer had new brakes placed on the vehicle when it was three months old and had recently placed new wheel bearings on the vehicle after the consumer complained about load noise. the consumer requested information about other same make models that may have the same problem. *sc | |||