Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| JTB-00208 | 11/22/2010 | 10037272 | Jaguar: electronic parking brake re-calibration procedure. *rm | 05/17/2011 | |
| JTB-00208 | 11/22/2010 | 10037272 | Ready | 05/17/2011 | |
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| 30324 | 03/01/2005 | 10016570 | V6 engine malfunction indicator lamp (mil) on/ with diagnostic trouble code (dtc) p0332 - water entry in knock sensor connector - install sealing patch. *tt | 09/22/2005 | |
| 50126 | 03/01/2005 | 10016574 | Supplemental restraint system (srs) - flash codes & pid code definitions - diagnostics. *tt | 09/22/2005 | |
| 1186 | 11/01/2004 | 10012490 | Using wds to program configure control modules common issues solutions vid block background information. this also includes 2003 xj series. *eh | 03/02/2005 | |
| 41915 | 10/01/2004 | 10012448 | Navigation system diagnostic procedures. *eh | 03/01/2005 | |
| 30713 | 09/01/2004 | 10012447 | Malfunction indicator lamp illumination diagnostic trouble code. *eh | 03/01/2005 | |
| 41205 | 02/04/2004 | 10012446 | Climate control system lockup 23 degrees c displayed continuously update telematics software. *eh | 03/01/2005 | |
| 41802 | 11/01/2003 | 10012368 | Installation of new fem, rem, and ddm - incorrect vid block - use manual configuration option. *tt | 02/28/2005 | |
| 41302 | 03/01/2003 | 41302 | 10012374 | False warning lamp illumination revised instrument cluster. this service bulletin replaces s41302 dated 11/02. *eh | 02/28/2005 |
| 100503 | 10/10/2002 | 10012392 | Enhanced dealer pdi process 3 month trial period. service action s503. this service bulletin replaces s100s503 dated 10/02. *eh | 02/28/2005 | |
| 41913 | 12/01/2002 | 10012357 | Telematics concerns navigation system software installing latest level. *eh | 02/25/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/19/2011 | 12 | 04/14/2003 | |
| 2003 s type jaguar. consumer states problem with electrical system, transmission slipping, drive shaft, and rear-end differential *tgw the consumer stated the vehicle was serviced 12 more times after he received a recall notice regarding the transmission and the problems were never corrected. also, the windshield wipers did not work properly. the dealer replaced the wiper blades. the battery had to be jumped twice, the radiator and heater valve hoses were leaking and had to be replaced. the head lights fogged up and the bulb had to be replaced, the driver's seat rocked back and forth, the exterior driver's side mirror was not working due to a sticking switch. *jb | |||
| 05/26/2010 | 33948 | ||
| Jaguar s-type sedan 2003 was subject to recall r-513 but not limited to this.this vehicle experienced major malfuctions in performance with gear box and braking systems in which it could not be properly shifted out of park, lost rpm, parking brake failure, abs warning lights and major engine light indicator warnings. the car could not be safely driven and suffered a major breakdown with less than 9500 miles, flatbedded to sportique motors in huntington, ny on 12/10/2004, returned on 12/15/2004 only to be flatbedded again on 12/17/2004. a new computer was not installed in the vehicle as promised at that time, and the computer was simply reflashed. at 33,948 miles out of warrenty on may 26, 2010 this vehicle suffered the same major breakdown as discribed above and was again flatbedded to huntington land rover jaguar, formerly sportique jaguar, huntington, ny. the car could not properly be shifted out of park, lost rpm and could not be driven safely.the dealership worked on the car four (4) times declaring the problem solved on three occasions from may 26, 2010 until it was flatted bedded back a forth time on 07/22/10 only to be told the car needed a new park sensor module and and new transmission sensor at a cost of over $4000 dollars with labor. my attemps to obtain assistance from jaguar central and huntington jaguar based on my contention that the vehicle was never properly fixed when under warrenty resulted in continual refusals by these parties with claims by the dealership that a faulty truck seal and water leak that certainly did not exist at 9500miles necessitated the costly repairs (the transmission sensor is inside the sealed transmission). my complaints to the dmv ( with lookback of 90 days) has resulted in their findings of a dealership mis-diagnosis . the car remains incapacitated and unsafe to drive. i respectfully request an investigation into all repairs and histories of similar models related to nhtsa recalls but not limited to this. | |||
| 02/06/2006 | 1 | ||
| 2003 s type would not start, turn signal stuck, trunk light inoperable. rain sensors are inoperable. *ts ***nar*** the dealer replaced the battery, turn signal and trunk switch. the rain sensor was inoperable. the engine malfunction warning light illuminated. during diagnostic the technician found engine misfire codes. the engine was repaired per bulletin s303-21. the emergency brake failed. the emergency brake control module was rerouted per the recall. right hand indicator failed. the abs and brake warning lights illuminated as well as the parking brake warning light. *nm | |||
| 12/05/2005 | 36890 | 8 | |
| Since purchasing this car it has been towed 2 times, serviced eight times in a 12 month period. i found in the glove dept after purchasing this car a manufacture defect sign .the car kept registering restricted performance 3 visits. brake problem,steering wheel,abs fault. present problem:they kept my car 2 and half months to fix a wheel guard and bumper rail told me the compressor and other problems exist/would cost $2300 to fix .my insurance company. paid them and then they charged my ins. co another $1300 more. i went to pick up my car they told me i had to pay $1600 because my ins urance refused to pay. when i got home car wouldn't start right /then registered no engine fluids /contacted them ask if ishould try to return with it/they spent 20 minutes told me the car was ok /i ask if they put fluids in they said,'yes.drove the car home in less than 2 days car monitor registered transmission fault. i have had a loaner car at least half of the ownership of this car. this car has left me strand in some unsafe areas because i have to travel to d.c.. for class work. now ,they told me that my warranty will cover the transmission problem.i feel if the major part of the car is being replace/they need to give me a another car to replace a total manufacture defected car.dates of some of the services performed on this car 01/05, twice each time01/05 ,02/05 ,02/05,08/05,08/18/05 08/26/05,09/07/05,09/10/05,10/04/05,12/05/05 thru 0303/06 kept for 2 and half months. *jb | |||
| 06/22/2004 | 1700 | 5 | 07/29/2002 |
| In the 1 1/2 years that i have owned my vehicle it has been int he shop 15 times for various reasons: electrical, transmission, front end problems, steering, accelerations etc...jaguar has been dragging their feet for 4 months in rectifying problems. consumer affiars is worthless and have accused me of outgrowing my car. not concerned about their customers just doesn't want their car back.*ak | |||
| 01/01/1901 | 1 | ||
| Vehicle is not getting traction on slippery roads as well as a noise coming from the transmission.*mr the consumer received a transmission recall but it doesn't seem to be related to the traction problem. *nm | |||
| 12/15/2003 | 300 | 1 | 10/20/2003 |
| The touch panel screen displayed an hour glass then ultimately came up with a 'communications fault' error message on the screen. stopping and re-starting the car corrected the problem. this problem has occurred serveral times (> 4) since we bought the car. the car has been in for service for this and other problems in excess of 30 days since we bought it in oct 2003.*ak | |||
| 11/11/2003 | 2091 | 1 | 10/16/2003 |
| Let it be known at miles 2291 the door handles replacement clear coat off paint.turned signals,oil light on, failed computer system.while driving, the park brake and brake light appeared on the dash and was continuous,replacment of the instrument cluster was needed for the vehicle and the part was not in the united states. completed in 15 days. *ak | |||
| 10/23/2003 | 13000 | 2 | 08/29/2002 |
| Had just retrieved car from dealer service. within 10 blocks, car's brakes engaged and car skidded to stop in center turn lane (lucky me that i was not rear-ended). dsc and park brake lights were illuminated. moments later, flames shot from right front engine compartment between hood and fender. exited car and called fd and jag service mgr for tow truck. experienced burning eyes and inside of lips peeled next day from acid burns (burning pvc emits chlorine gas or hcl gas that is corrosive when wet - as in eyes and lips. jaguar na not responsive to any degree to date - want my company to file insurance claim for damages. ins adjuster provided opinion that it was just electrical fault from either: alternator ran away; or abs solenoid overheated; or fuseblock shorted; or voltage reg. shorted. all were apparently damaged beyond recognition. initial estimate to repair set at $20,000. latent smell in car will be difficult or impossible to correct. jaguar na (jna) response to date is totally unacceptable - no contact whatsoever to see if i was hurt or if i could provide clues as to what happened. dealer responding ok but advises that hands tied by jna. *la | |||
| 10/08/2003 | 1 | ||
| Ltr addressed to jaguar request refund for her vehicle, her vehicle continues to have the same brake problems that was supposed to be repaired. *mr while driving, the park brake and brake light appeared on the dash and was continuous, then the vehicle would suddenly shut down. the vehicle was nearly hit by another vehicle. *scc the consumer was told that a part called a instrument cluster was needed for the vehicle and the part was not in the united states. *jb | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 09/13/2005 | 7 | 08/15/2003 | |
| 2003 jaguar s type is now on its fifth replaced clutch and second starter. *** no answer required*** *ts the consumer would like to be absolved of the lease and refunded of all monies invested in the vehicle. *nm | |||