Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION
04V024000JAGUAR CARS LTDfrom 01/01/2002 to 06/30/2003V (Vehicle)3173105/01/2004MFRJAGUAR CARS LTD01/08/200401/15/2004
Defect SummaryOn certain passenger vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication.
Consequence SummaryThis failure could result in a crash.
Corrective SummaryDealers will reprogram the transmission control module. the recall began on may 1, 2004. owners should contact jaguar at 1-201-818-8500.
NotesJaguar recall no. r513.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
3071501/01/200410012514Squeal/squeak noise during acceleration - flush and replace zf transmission fluid - repair procedure. *tt03/04/2005
3070912/01/200210012516Harsh shifts - transmission malfunction indicator lamp (mil) illuminated with reverse selected - dtc p0736 stored. *tt03/04/2005
3071105/01/200310012515Growling noise in 4th gear during warmup - v6 engines - zf6hp26 transmission - reconfigure transmission control module (tcm). *tt03/04/2005
3071002/01/200310012371Malfunction indicator lamp (mil) illuminated/diagnostic trouble code (dtc) p0606 - shift quality/driveability issues. *tt02/28/2005
3071308/01/200310012391Malfunction indicator lamp (mil) illuminating with diagnostic trouble code (dtc) p0741 (torque converter clutch stuck open) logged in the transmission control module (tcm) and engine control module (ecm). *tt02/28/2005
POWER TRAIN - AUTOMATIC TRANSMISSION
3072008/01/200510016413Inability to shift gears - selector lever moves freely through j-gate - repair procedure. *tt09/12/2005
3071702/01/20063071710012459Harsh transmission shifts adaptive shift strategy drift reprogram transmission control module & engine control module. *eh update. *tt03/02/2005
3071206/01/200310012394Driveline clunk/knock when downshifting - zf 6hp26 automatic transmission - repair procedure. *tt02/28/2005
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
JTB-0017501/20/201010033384Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the08/16/2010
1001007/04/20041001010010785Thump from rear of vehicle differential mount brushings install brushing inserts. *eh this bulletin replaces s10010 dated 03/04. *eh12/13/2004
POWER TRAIN - DRIVELINE - DRIVESHAFT
JTB-0017501/20/201010033384Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the08/16/2010
2050210/01/200210012390Rear drive halfshaft change in specification from hollow to solid shafts. *eh02/28/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/15/200311
 At 11 miles a small noise was there. i look at tires & saw nothing. after road trip told service tech and salesman. was told rock in tire, at 53 mile noise came back. called salesman, and general manager was told to bring it in to shop monday. paint has scratches threw out car paint.
POWER TRAIN - AUTOMATIC TRANSMISSION
05/19/20111204/14/2003
 2003 s type jaguar. consumer states problem with electrical system, transmission slipping, drive shaft, and rear-end differential *tgw the consumer stated the vehicle was serviced 12 more times after he received a recall notice regarding the transmission and the problems were never corrected. also, the windshield wipers did not work properly. the dealer replaced the wiper blades. the battery had to be jumped twice, the radiator and heater valve hoses were leaking and had to be replaced. the head lights fogged up and the bulb had to be replaced, the driver's seat rocked back and forth, the exterior driver's side mirror was not working due to a sticking switch. *jb
05/26/201033948
 Jaguar s-type sedan 2003 was subject to recall r-513 but not limited to this.this vehicle experienced major malfuctions in performance with gear box and braking systems in which it could not be properly shifted out of park, lost rpm, parking brake failure, abs warning lights and major engine light indicator warnings. the car could not be safely driven and suffered a major breakdown with less than 9500 miles, flatbedded to sportique motors in huntington, ny on 12/10/2004, returned on 12/15/2004 only to be flatbedded again on 12/17/2004. a new computer was not installed in the vehicle as promised at that time, and the computer was simply reflashed. at 33,948 miles out of warrenty on may 26, 2010 this vehicle suffered the same major breakdown as discribed above and was again flatbedded to huntington land rover jaguar, formerly sportique jaguar, huntington, ny. the car could not properly be shifted out of park, lost rpm and could not be driven safely.the dealership worked on the car four (4) times declaring the problem solved on three occasions from may 26, 2010 until it was flatted bedded back a forth time on 07/22/10 only to be told the car needed a new park sensor module and and new transmission sensor at a cost of over $4000 dollars with labor. my attemps to obtain assistance from jaguar central and huntington jaguar based on my contention that the vehicle was never properly fixed when under warrenty resulted in continual refusals by these parties with claims by the dealership that a faulty truck seal and water leak that certainly did not exist at 9500miles necessitated the costly repairs (the transmission sensor is inside the sealed transmission). my complaints to the dmv ( with lookback of 90 days) has resulted in their findings of a dealership mis-diagnosis . the car remains incapacitated and unsafe to drive. i respectfully request an investigation into all repairs and histories of similar models related to nhtsa recalls but not limited to this.
01/07/2009406001
 Tl*the contact owns a 2003 jaguar s-type. approximately one week after the vehicle was purchased in december of 2008, the contact noticed that it would shift roughly from second to first gear upon deceleration. the vehicle would also jerk forward roughly when accelerating and driving 15 mph. he found nhtsa campaign id number 04v024000 (power train:automatic transmission) and noticed that it was the same failure that his vehicle was displaying. the dealer stated that the vehicle was not included in the recall; therefore, they were not liable for the repairs. the manufacturer was notified and agreed with the dealer. the current mileage was 41,923 and failure mileage was 40,600. updated 5/18/09 *cn the consumer stated the parking brake was inoperative. a failure message of the parking brake displayed on the dashboard. updated 05/20/09.*jb
05/02/2005104/01/2004
 2003 jaguar s type experiencing problems with the emergency brake engaging while driving.*mr when the emergency brake applied, it caused premature wear of the rear brakes and tires. also contributing to the premature wear of the tires were problems with the rear end of the vehicle. there was a recall on the emergency brake, but the dealer refused to replace the rear brakes and tires. the vehicle has been in the repair shop on 3 occasions for a jerk in the transmission. prior to purchasing the vehicle, there was a recall on the transmission, however the dealer failed to disclose the information to the consumer. the consumer stated one time she placed the gear into drive, but the vehicle did not move, thinking she had placed it into the wrong gear, she looked down and the vehicle lunged forward. *jb
06/22/20041700507/29/2002
 In the 1 1/2 years that i have owned my vehicle it has been int he shop 15 times for various reasons: electrical, transmission, front end problems, steering, accelerations etc...jaguar has been dragging their feet for 4 months in rectifying problems. consumer affiars is worthless and have accused me of outgrowing my car. not concerned about their customers just doesn't want their car back.*ak
04/08/20041
 Without warning vehicle lost power. this caused the consumer to pull of the road. consumer had the vehicle towed to the dealership, and mechanic determined transmission failed. *ak
10/01/2002800307/01/2002
 The consumer complained about a transmission problem. when the forward drive gear was selected and the vehicle was in drive or stationary, the gear box could potentially select the reverse gear without notice. *ak *sc *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
09/12/2005309/03/2003
 I was traveling in my car at approximately 30 mph. i slowed for a traffic light. as i was coming to a stop (right foot on the brake), the engine began to rev, the rear wheels started to turn propelling me forward. i placed both feet on the brake, pushed the brake to the floor, however the rpm gauge was moving to maximum and the car continued to propel me forward. the rear end started sliding to the left. i slammed the car into park and the tires stopped moving, the rpms dropped, and the electrical system shorted resulting in taking the radio offline and to station 600 am. i was able to avoid the stopped vehicle in front of me by 2 inches. this is the second time this has happened. the vehicle was evaluated approx 1 month ago for the same type of failure, but they were unable to reproduce the event. of note, on december 13, 2004, the vehicle went into reverse and would not come out of reverse. the vehicle was evaluated by the dealership, the gear shift was replaced, the trans cable bolt had fallen out, it was replaced, and the cable was adjusted. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
07/15/200517633311/11/2003
 Vehicle was returned on (three different occasions) to dealer in two different states to correct grinding sound near front wheels between november 2003 and june 2005. vehicle sprung a broken fuel line some time in late 2004. vehicle rear brakes locked on freeway ramp july, 2005 two weeks after dealer had installed new rear brake pads. the vehicle has too many defects in various areas for a three year old. my fear is that there is more to surface and i will be holding a lemon in the very near future.
POWER TRAIN - CLUTCH ASSEMBLY
09/13/2005708/15/2003
 2003 jaguar s type is now on its fifth replaced clutch and second starter. *** no answer required*** *ts the consumer would like to be absolved of the lease and refunded of all monies invested in the vehicle. *nm
POWER TRAIN - DRIVELINE - DRIVESHAFT
05/19/20111204/14/2003
 2003 s type jaguar. consumer states problem with electrical system, transmission slipping, drive shaft, and rear-end differential *tgw the consumer stated the vehicle was serviced 12 more times after he received a recall notice regarding the transmission and the problems were never corrected. also, the windshield wipers did not work properly. the dealer replaced the wiper blades. the battery had to be jumped twice, the radiator and heater valve hoses were leaking and had to be replaced. the head lights fogged up and the bulb had to be replaced, the driver's seat rocked back and forth, the exterior driver's side mirror was not working due to a sticking switch. *jb
POWER TRAIN - MANUAL TRANSMISSION
04/20/2007106/20/2003
 2003 jaguar x type. consumer states that the vehicle blew up while driving. *mc the consumer stated the vehicle was uncontrollable. the consumer received whiplash and to this day she suffers from violent headaches and severe backaches. the consumer was told that the part that blew up, was a cover for the transmission and that it blew apart. *jb the transfer case was cracked, an internal part let go and cracked the case. updated 09/12/07. *jb