Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 310936 | 03/01/2003 | 10011480 | Throttle pedal stop larger diameter service action s936. *eh | 01/25/2005 | |
| 30703 | 01/01/2004 | 10010791 | Scraping noise 1600 rpm 1800 2500 rpm install modified flexplate. *eh | 12/13/2004 | |
| 30313 | 06/01/2004 | 10010817 | Hissing noise drivable issues dtc p0171 p0174 leaking imt o ring imt o ring available separately. *eh | 12/13/2004 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 30315 | 08/01/2004 | 10017716 | Coolant leak from thermostat housing - supplemental repair to service action s939. *tt | 11/21/2005 | |
| 303939 | 02/01/2004 | 303939 | 10010798 | Thermostat housing hose install additional hose clamp service action s939. *tt amended version. *eh | 12/13/2004 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 303932 | 01/01/2003 | 10012397 | Overheating - cooling fans inoperative - replace module prior to retailing - service action s932. *tt | 02/28/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 30302 | 05/01/2002 | 10017718 | Engine misfire/malfunction indicator lamp illumination - engine harness chafing - repair procedure. *tt | 11/21/2005 | |
| 307926 | 03/01/2003 | 303937 | 10017733 | Enhancements to vehicle operation - reprogram ecm/tcm - service action s937. *tt | 11/21/2005 |
| 412931 | 03/01/2003 | 303937 | 10017734 | Enhancements to vehicle operation - reprogram ecm/tcm - service action s937. *tt | 11/21/2005 |
| 30311 | 06/01/2005 | 30311 | 10015389 | Check engine malfunction indication lamp (mil) illuminating with diagnostic trouble code (dtc) p0341 (cmp sensor-bank) or p1341 (cmp sensor-bank2) stored. *tt | 07/15/2005 |
| 30307 | 09/01/2002 | 10012417 | Engine control module (ecm) replacement. engine management questionnaire. reporting requirements. *tt | 03/01/2005 | |
| 30304 | 08/01/2002 | 10012405 | Hard starting/poor idle/restricted performance - engine management diagnosis - flowcharts. *tt | 03/01/2005 | |
| 30305 | 09/01/2002 | 10012410 | Misfire or hesitation when cold, along with possible illumination of the malfunction indicator lamp (mil). diagnostic trouble codes (dtcs) p0300-p0306 may be present. *tt | 03/01/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| XT3032 | 05/01/2002 | 634106 | Customers may complain of engine misfire/malfunction indicator lamp illumination.*jb | 09/27/2002 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| 303928 | 01/01/2003 | 303928 | 10012408 | The crankcase breather valve is wearing prematurely due to resonance in the pintle spring. revised specification valve. service action s928. *tt this bulletin replaces previous bulletin dated 10/02. *tt | 03/01/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 07/02/2012 | 131000 | 1 | |
| The engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it was un-drivable. the underlying issue turned out to be the positive battery cable supplying the fuse box was rubbing against a transmission mount bolt head and grounding out. *tr | |||
| 07/02/2012 | 131000 | ||
| The engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it was un-drivable. the underlying issue turned out to be the positive battery cable suppling the fuse box was rubbing against a transmission mount bolt head and grounding out. | |||
| ENGINE AND ENGINE COOLING | |||
| 09/01/2009 | 110000 | ||
| Tl- the contact owns a 2002 jaguar type. while driving approximately 20-25mph the vehicle gas gauge stopped working. the contact states the fuel sending unit also was not working. she states she can not determine how much gas was in the vehicle. the vehicle was taken to the an authorized dealer and she was told it would cost $1,500 to repair the gas gauge. the vehicle has not been repaired. the contact also states when she turns the air condition on a light on the dashboard illuminates, that reads engine mount. the failure was intermittently. this failure has not been check by the dealer. the contact was unable to provide a vin. the failure mileage was 110,000 and the current mileage was 130,000. vwb | |||
| 03/06/2009 | 65000 | 1 | |
| 2002 x-type jaguar 2.5 was recently repaired due to malfunctions associated with fords 2002 jaguar gear box, transmission, heater core, cylinder heads all needed to be serviced. the 2002 jaguar seems to be a lemon straight from the factories that this car was manufactured. would like some acknowledgement and answers to be addressed by ford. *tr | |||
| 02/14/2008 | 69749 | 1 | |
| 1.5 yrs with gear box fault/abs brake lights & check engine-car constantly shut off while driving very dangerous. code that came up catalytic converter, on the jaguar x-type 02. dealer won't honor the 8 yrs. change all the sensors including brakes, had the transmission rebuilt and fixed the 2 leaks, got a full tune up, everything was ok for 4day before all the lights came up again. still same problems cont... sat. i hit a pot hole while driving at night. the care went dead. got it start moments later but car lights would not come back on and transmission would not operation except in reverse.... i can not drive at night because the car head lights shuts down the car whenever i turn it on. this cars spends more time in the shop than the road. help what do i do? i financed this car and i'm constantly spending, and spending to stay up but i am slowly loosing this battle. *tr | |||
| 07/18/2007 | 63000 | 1 | 07/07/2005 |
| This car has been a disappointment since day one. i bought this off lease from bournival lincoln/mercury in july 2005. since then...first was the constant condensation of the windows...something about heater core and seals needed to be replaced. then the check engine light kept coming on, drive 115 miles to the jag dealer and be told nothing is wrong on multiple occasions. the sun room failed and had to be replaced. when this happened the passenger front seat belt would no longer pull out-completely inoperable. next cam the chugging, chugging,go syndrome. ws told it had something to do with fuel sensors and oxygen sensors. tire blow out on the highway (with kids and mother in the car). now the bolts holding the strapping to secure the fuel tank fell out. the dealer ship tells me---not from rust---but they are alleging from some sort of valdalism--so i have to pay to have these replaced. yup...it's been an expensive two years....$24,000 for the car, twice towed, warranty covered repair expenses +/- $4,000; uncovered repair expenses still incurring-but it's over $1,500 at last count.. not to mention numerous drives to jaguar dealers (this means taking the day off from work)....when i bought the car, i purchased a ford premium care extended warranty, because, as i was informed, any ford dealer should be able to handle the car...untrue. *tr | |||
| 05/28/2004 | 20000 | 4 | |
| While driving engine exploded. as a result, the windows began to fog up. the cause has not been determined. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 03/25/2008 | 90000 | 6 | |
| I treated myself to this vehicle after suffering from brain cancer for 5 years but after the experience i have had with my 2002 x type i'm not sure if it was a treat or a mistake. i have had many problems such as engine coolant sensor, o2 sensor, intake manifold, gear shift ( manual) is rough, drivers side door sticks and wont open ( embarrassing ) at first i felt like a queen in my car but now its more humiliating than anything. i broke down on the hgwy, got made fun of for my expensive vehicle being on the side of the road, the check engine light is always on. and i don't have time in life to get to enjoy this car since it is in the shop so much :( *tr | |||
| 02/01/2002 | 2 | 12/01/2001 | |
| Steering column shimmied when depressing brake; steering column made rubbing noise; two tires blew out; electrical malfunction light turned on; poor fm reception; front seats rock. mr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/19/2008 | 67000 | 1 | |
| Our car simply stopped on my wife while she was driving it. it slowed down until it halted to a complete stop while she was driving on a major interstate. we had the car towed to a repair shop only to learn that the engine has a hole in it. the repairman stated that he was surprised at the hole in the engine because the oil was full and that nothing leading to the engine was busted. there is no leakage anywhere. we do not have any oil spots in our garage from where the car was leaking oil. we contacted the dealership in montgomery, alabama where we purchased the car. one of their representatives informed me that we needed to pursue other means because they were not interested in helping us to resolve the issue. *tr | |||
| 10/02/2005 | 22000 | 1 | 09/04/2004 |
| October 2,2005 on the northern state pkwy, 15 mins into my trip, the engine temp gauge light turned red and the indicator needle jumped past the red (overheat) zone. as i decelerated off the pkwy onto the exit ramp the engine started to smoke profusely and the car rolled to a stop, while the engine completely burned out. the car was towed to the dealership where the next day as i showed up to get something out of the car, to assure me that i didn't need to worry one of the mechanics pointed out another car identical to mine that had suffered the same malady and was now having its engine completely rebuilt. almost forgot, the car was attended to for it's regular scheduled maintenance by this same dealership on september 8, 2005. *nm | |||
| 07/01/2004 | 10 | 03/01/2002 | |
| Searing problem with jaguar 3.0 x-type.*mr the vehicle has been taken to the dealer 10 times for repair. the consumer is afraid that the vehicle will either explode or catch on fire. the consumer request that a new vehicle be assigned to the lease. *nm | |||
| 01/14/2003 | 5 | ||
| Vehicle instrument panel is inoperative.*mr the consumer had experienced several problems with the vehicle. the dashboard had to be replaced as result of the instrument panel, the driver side door was would not open from the outside, the warning light flashed on indicating a problem with the engine and the vehicle would overheat and shut down on roadways. the dealer was notified and vehicle was taken for service but the consumers no longer want the vehicle back. please respond promptly in resolving matter. *cb | |||
| 05/06/2003 | 17000 | 1 | 02/06/2002 |
| While sitting in traffic, the vehicle all of a sudden caught on fire. *jb there was no warning, smoke started to come from the hood. (heaviest on the right side of the hood) the engine block was totally destroyed. the hot spot appeared close to the windshield. when the fire started, it smelled like electrical wiring. the dealer couldn't find the problem. *scc *jb | |||
| 12/12/2002 | 1000 | 27 | 11/30/2001 |
| Both drive shafts , fuel tank and sunroof were replaced, the sunroof malfunctioned-3 or more times, the blinkers and lights failed, tires blew out, air bag light remained on, the passenger front seat belt malfunction, trunk latch issues, heating and ac system had gone out, surge in engine on acceleration, rubbing noise in steering column, constant whining noise in engine, fuel gauge not working, odometer stopped working while on the freeway, no bright lights except when the car was shut off, interior lights remained on after the car was shut off, safety latch on console failed twice, burning smell from the engine 3 times. problems have been ongoing since purchase of car approximately 12/2002. *jb the rubbing noise occurred when the vehicle was turned left, the center console arm rest moved backward and forward while the vehicle was in motion, the driver's seat belt shoulder pivot made a squeaking noise when in motion, the seat belts did not retract, the air bag warning light stayed on until the key as switched off, and the turn signals were inoperative. (the dealer replaced the buckle) *sc *jb | |||