Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 307929 | 10/01/2002 | 10017719 | Harsh shift that will lead to transmission slippage and ultimately transmission failure. valve body durability - replace transmission - service action s929. *tt | 11/21/2005 | |
| 30804 | 10/01/2005 | 30804 | 10017728 | Transmission whine - sound transmitted by shift cables - revised shift cables available. *tt | 11/21/2005 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 307926 | 03/01/2003 | 10017735 | Degradation of shift quality - reprogram tcm -service action s926. *tt | 11/22/2005 | |
| 937 | 03/01/2003 | 307926 | 10012407 | The automatic transmission have the potential to contain a manufacturing flaw in the reverse clutch pack that may lead to transmission slippage and ultimately transmission failure. service action s926. this service action is superseded by | 03/01/2005 |
| 307941 | 09/01/2003 | 10012396 | Jatco jf506e transmission replacement. reverse clutch piston durability. service action s941. *tt | 02/28/2005 | |
| 30701 | 04/01/2003 | 30701 | 623791 | Difficulty selecting transmission ranges gearbox fault message reset j-gate. *yh | 10/30/2001 |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 205930 | 10/01/2002 | 10017738 | Front axle shafts - check retention in cv joint - service action s930. *tt | 11/22/2005 | |
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||||
| 010402 | 04/01/2002 | 637419 | Customer complaint of a driveline howling noise when cold. *tt | 11/26/2002 | |
| XT10003 | 06/01/2002 | 634126 | Vehicles may experience a boom at 2900 rpm, at the rear differential.*jb | 09/27/2002 | |
| XT20501 | 08/01/2001 | 623801 | Information regarding some vehicles may experience a whining noise from the differential on deceleration at speeds of around 112 km/h70mph. this bulletin provides a procedure to retune the differential monting bracket by adding mass (weight | 10/30/2001 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 10011 | 11/01/2004 | 10010840 | Driveline noise sound transfer from transmission and driveline install sound deadening liner. *eh | 12/14/2004 | |
| 10008 | 03/01/2005 | 10008 | 10010812 | Driveshaft vibration diagnostic method repair. *eh update. *tt amended version 09/04. *tt | 12/13/2004 |
| 10009 | 06/01/2004 | 10010818 | Driveline whine preliminary checks. *eh | 12/13/2004 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 30806 | 06/01/2005 | 10015390 | Difficult engaging first or reverse gear, especially when the vehicle is cold. *tt | 07/15/2005 | |
| 30802 | 09/01/2003 | 10012406 | Clutch pedal sticking down install additional spring repair. *eh | 03/01/2005 | |
| 30505 | 02/01/2005 | 10012121 | Manual transaxle selector mechanism remove/install. new procedure. *tt | 02/14/2005 | |
| 30803 | 08/01/2004 | 10010854 | Damage to clutch slave cylinder during installation revised procedure. *eh | 12/14/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/12/2006 | 57462 | 1 | |
| The jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is bolted through the floor pan to spot-welded nuts. the technician broke these nuts loose during re-installing the frame member (perhaps by over-torquing). the drivetrain would then shift during the tight turns and over bumps making a loud clunking in the unibody. *tr | |||
| 07/02/2012 | 131000 | 1 | |
| The engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it was un-drivable. the underlying issue turned out to be the positive battery cable supplying the fuse box was rubbing against a transmission mount bolt head and grounding out. *tr | |||
| 12/12/2006 | 57462 | 1 | |
| The jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is bolted through the floor pan to spot-welded nuts. the technician broke these nuts loose during re-installing the frame member (perhaps by over-torquing). the drivetrain would then shift during the tight turns and over bumps making a loud clunking in the unibody. *tr | |||
| 07/02/2012 | 131000 | 1 | |
| The engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it was un-drivable. the underlying issue turned out to be the positive battery cable supplying the fuse box was rubbing against a transmission mount bolt head and grounding out. *tr | |||
| 12/12/2006 | 57462 | ||
| The jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is bolted through the floor pan to spot-welded nuts. the technician broke these nuts loose during re-installing the frame member (perhaps by over-torqueing). the drivetrain would then shift during the tight turns and over bumps making a loud clunking in the unibody. | |||
| 07/02/2012 | 131000 | ||
| The engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it was un-drivable. the underlying issue turned out to be the positive battery cable suppling the fuse box was rubbing against a transmission mount bolt head and grounding out. | |||
| 12/12/2006 | 57462 | ||
| The jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is bolted through the floor pan to spot-welded nuts. the technician broke these nuts loose during re-installing the frame member (perhaps by over-torqueing). the drivetrain would then shift during the tight turns and over bumps making a loud clunking in the unibody. | |||
| 07/02/2012 | 131000 | ||
| The engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it was un-drivable. the underlying issue turned out to be the positive battery cable suppling the fuse box was rubbing against a transmission mount bolt head and grounding out. | |||
| 10/13/2010 | 60000 | ||
| I was stopped in front of my garage, waiting for the door to open, with my foot on the brake pedal, when all of a sudden the engine began to speed up and brake pressure failed to stop the vehicle. the vehicle struck the partially open door, then smashed in to cabinets in the rear of the garage. dmage to the vehicle and the garage was severe. there car suffered damage to the front bumper, the hood and scratched the windshield and roof. i was not injured, but badly shaken by the incident. the vehicle has about 60,000 miles. i see in your complaint reports that this has occurred several times prewviously to the same model and year jaguar. the car has yet to be repaired | |||
| 05/21/2010 | 64000 | ||
| Tl*the contact owns a 2002 jaguar x-type. the contact stated that while driving at 45 mph on may 21, 2010, the transmission failed and the vehicle lost power; a light indicating gear box fault illuminated on the instrument panel. the vehicle was towed to a repair shop. the contact called the dealership and was told that because the vehicle was no longer under warranty, he would be responsible for repair expenses. the contact called the manufacturer who stated that there was no failure within the vehicle. the current and failure mileages were approximately 64,000. | |||
| 02/27/2008 | 124500 | ||
| 1. vehicle was being driven on a 30 mile trip to run errands. cruise control was used during the first 2 segments of the trip but not thereafter. after three or four errands and dinner we proceded to a smaller mall where the engine was stopped with ignition in radio mode while the wife went into a store for a few minutes. 2.after she returned i started up, backed out, and proceeded forward approximately 75' to a left turn onto the mall exit road with approximately 100' left to the stop sign at the crossing street. i accelerated from the turn and all of a sudden the engine roared and we shot ahead. i jammed on the brake as hard as i could, but we kept accelerating. i then shifted into neutral and stopped with the nose of the car just past the stop sign. the engine was still roaring so i turned the ignition off. at that point two cars crossed in front of us. this was the second incidence of unintended acceleration. the first, 100k miles earlier was similar with the only difference being that the car was parallel parked and it took off allmost immediately after i put it in drive and my foot was still on the brake. there was enough room that i was able to sucessfully stop it as above with no accident. 3. immediately after the 1st incident jaquar performed an ecm reflash as per jaguar tech line advisory, checked all cable linkage and throttle body. after the current incident jaguar scanned for codes, found none for the throttle body, but found 3 codes for misfires, 2 for transmission, and 3 for brake switch. they cleared codes, drove car and were unable to verify concern. they further were directed by techline to do a vehicle scan, flight recorder data, and vehicle sessions. all the data was sent to the uk for investigation. this past weekend while waiting on the uk they drove it some more. i was informed verbally yesterday that we could have the car back next week when we returned from vacation. that the car was safe and good to go. | |||
| 01/29/2009 | 25000 | 1 | |
| The transmission of my jaguar 2002, 3.0l dohc24 valve v6 engine, model, 2002 x-type, serial number, went bust and needed a new transmission. the car was driven only for about 25,000 miles. this type of car was reported to national highway traffic safety administration on february 2, 2008 for transmission problems, the jaguar dealer refused to repair my car. thus, since it has cost about $3,000 to repair the car, i request that you office help me to get a refund. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/09/2011 | 37800 | ||
| Tl- the contact owns a 2002 jaguar x-type. the contact stated while driving the gear box fault lamp illuminated. the contact mentioned that the second time the failure occurred the vehicle stalled. the vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 37,800. rvk | |||
| 07/09/2011 | 37800 | ||
| Tl - the contact owns a 2002 jaguar x-type. the contact stated that while driving the gear box fault lamp illuminated. the contact mentioned that the second time the failure occurred the vehicle stalled. the vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure and current mileage was 37,800. pm | |||
| 02/10/2010 | 52927 | ||
| I bought my jag 2002 x-type used with 38,000 on it.but after a years ownership on 2/10/10 with about 50,000 on it while driving i expirienced an engine deceleration and an error message came on the dashboard saying gearbox failure pulled over to the side of the road out of the way of trtaffic swithced off car and put it back on put in drive but could not go over 30mph took it to jaguar for a diagnostic was told needed transmissio,feul pump.and oilpan gasket cost almost 10,000 doll. too expensive for me then took the car to the local co they replace trans and everything on the diagnostic done by jaguar for 118.00. get my car back after 2 mths driving car and same thing happens again a week after trans replacement gear box failure take it back after another month am told i have an electrical prob after 52,000 spent on parts and labour my car is still in the shop . i see that there are many x-type owners out there with the same prob jaguar needs to come clean and step up to take resp0nsabilty for this trans prob i am sure like me we all love oiur cars but not enough to keep spending thousands of dolars on a prob that cant be fixed!!!!!! | |||
| 01/16/2010 | 65000 | 1 | |
| Jaguar 2003 transmission failure nearly causes fatal accident on highway in ga. dealer denies recall # xt307 s941, will not fix, see http://www.arfc.org/complaints/2002/jaguar/x-type/. *tr | |||
| 02/22/2009 | 65000 | ||
| Tl*the contact owns a 2002 jaguar xtype. the contact stated that the transmission failed. the contact has no knowledge as to how the failure occurred. the vehicle was taken to the dealer who stated that the transmission need to be replaced for $8,000. the manufacture was called and also stated that there were no warranties or related recalls. the failure mileage was 65,000. | |||
| 01/25/2009 | 60000 | 1 | |
| Jaguar x type tranny failing... how long before it fails in front of a tractor trailer ?? *tr | |||
| 12/01/2009 | 101122 | 1 | |
| Automatic transmission failure.. every 20,000 miles trans falls apart. *tr | |||
| 03/01/2009 | 59500 | 1 | |
| I purchased my 2002 jaguar x-type in april 2002 new. it had surges, and stalls. i asked the service dept to add remarks, it once stopped in the highway right in front of a semi truck, with no warning. this was very shortly after i purchased the vehicle. since i cashed in my company 401k and paid cash for the car, i kept trying to drive it and deal with the problems, and it has had very many. now at just over 59,000 miles i have been told it needs a new transmission, water pump, vacuum leaks on the engine, and so on. the estimate for repairs is approximately the car's total blue book value. again, just as i pulled out into traffic, gearbox fault error came on, and the car would barely crawl out of the way of incoming cars. is there anything you can do to assist? based on numerous searches, jaguar should have recalled this vehicle. it has a terrible safety history. i am a single parent with a son in college and now face adding to our home mortgage just to repair the car. i would take full responsibility for making an unwise purchase, however, jaguar knows fully this vehicle is extremely defective. thank you very much vehicle currently located at leith inc. 700 autopark blvd cary, nc 27511 919 469-2699. *tr | |||
| 01/12/2008 | 60589 | ||
| Tl*the contact owns a 2002 jaguar x-type. while accelerating from 25 to 70 mph, the contact noticed that the gear box fault indicator began illuminating on the instrument panel. she then heard a grinding noise, which caused her to stop at a traffic light and turn off the vehicle. when she restarted the vehicle, the gear box fault indicator stopped illuminating and the grinding noise ceased. she continued to drive the vehicle throughout the day and returned to her residence. four days later, the warning indicator and grinding noise failures recurred. the vehicle began decelerating on its own and she repeated the actions from the previous failure; however, the gear box fault indicator would not stop illuminating. approximately two minutes later, while driving 25 mph, the vehicle would not accelerate. the vehicle was pulled over to the side of the road and towed to the dealer. the contact was informed that the fifth gear shaft and transmission needed to be replaced. the manufacturer was notified and informed her that they were not liable for the repairs. the current and failure mileages were 60,589. | |||
| 01/16/2009 | 60589 | 1 | |
| My car is a 2002 jaguar x-type. my transmission went completely out friday morning. luckily, i was able to move it to the side of the road without being injured. my car only has 60,589 miles on it?! what cars transmission gives out at such low mileage? not forgetting the expense to replace it. the economy right now is not the best and 1 car for two working individuals is not an option...can you help us? i want jaguar to pay this. i did not purchase an extended warranty because with all my other cars i have never needed to. i take good care of my cars with oil changes, fluids topped off, new brakes and tires when needed??!! jaguar wants to charge me $7,100 to replace this. i found a mechanic to put a used one in with 43,000 miles on it for half that but what guarantees do i have that one will not give out? this is supposed to be a luxury car???? thanks for your time and i look forward to hearing from you. *tr | |||
| 11/30/2008 | 1 | ||
| We recently took our 2002 jaguar x-type to the dealer for inspection after the transmission seemed to be slipping during acceleration. the dealer recommended replacement of the transmission and shifter - a $6500 repair. after some research we located nhtsa service bulletin 10012396. jaguar technical bulletin jatco jf506e - service action s941, which acknowledges that the our transmission was faulty from the outset. our vin number and our transmission serial number fall within the range listed in the bulletin and should be replaced by the dealer. jaguar is refusing to replace the part, although they know it is faulty. this is an ongoing problem. please take a look at these complaints. it's time for jaguar to take responsibility for this issue. *tr | |||
| 03/08/2002 | 5000 | ||
| Tl*the contact owns a 2002 jaguar x-type. while driving approximately 20 mph, the vehicle accelerated without pressure being applied to the accelerator pedal. the contact attempted to depress the brake pedal, but the vehicle would not slow down. she swayed across the road and crashed into the curb to stop the vehicle. the vehicle was damaged and taken to an authorized dealer for repairs. there were no warning indicators prior to this failure. the insurance company was notified of this incident. recently, the transmission failed at low mileage and has not yet been replaced. the vin was verified, but appears to be invalid. the failure mileage was 5,000 and current mileage was 31,000. | |||
| 04/24/2008 | 92768 | 1 | 04/18/2002 |
| I just bought a 2002 jaguar x-type from the woodbridge auto auction in virginia two days ago. the transmission is giving me problems and needs to be replaced. i looked on-line for consumer complaints regarding the jaguar's transmission and there are plenty. jaguar should recall these cars and replace the transmissions. the japanese manufacturer currently making the transmissions for jaguar are making unsafe transmissions. its time for jaguar to take responsibility for their product and recall these calls and replace these transmissions. *tr | |||
| 02/17/2008 | 42000 | 1 | 04/14/2004 |
| Jatco jf506e transmission is a known defective issue with a rotor or plate that cracks and ruins the whole transmission costing thousands of dollars. there was a noticeable slip occurring intermittently and has caused a failure. jaguar never warned it's customers of this issue when they found out 4 years ago or more never calling for a recall. there has been thousands of reports on this issue and is very hazardous to the consumer. when driving it can slip not go into gear and cause a major accident. there are three components to the jaguar 2002 x-type which is european, american, and japanese parts. this i asked the dealer to specifically tell me if the parts were european and he explained this are all ford parts so it won't cost that much to fix things. a blatant lie which was sold to the masses, very disturbing that they knew of this issue with a plate which cracks after overheated and causes the transmission to slip and fail. the jatco jf506e is a mazda part in a jaguar which is very strange and confusing let alone very dangerous. it stalled out and slipped the other day almost resulting into a very serious accident and when i read about the issues and the complaints by hundreds if not thousands, this should be a recall by jaguar. when i told them that i noticed a problem with the shifting, they said it was normal. they knew exactly what the problem was and waited till everyone was out of a warranty so they wouldn't have to fix it or deal with the issues which are life threatening. *tr | |||
| 01/28/2007 | 115000 | 1 | 04/10/2004 |
| I have owned my 2002 x-type since april of 04 and it was purchased from crown jaguar as a certified pre-owned car. like many other compliants to this site and others my transmission failed with 115,000 miles. while i'm lucky compared to some owners i'm still amazed that it would fail so quickly. the cost of the repair is 7k. hopefully someone will look at this problem because a lot of people are getting the short end of the stick with jaguar. *cn | |||
| 01/09/2008 | 40000 | 1 | 02/16/2002 |
| Transmission was slipping during first, i was told it was adjusted. transmission failure at 40,000 miles. *tr | |||
| 11/05/2007 | 79085 | 2 | 09/01/2005 |
| Tl*the contact owns a 2002 jaguar x-type. the contact took the vehicle to the dealer because it would jerk. she suspected the cause of the failure was the transmission. the dealer replaced the transmission. while attempting to park the vehicle a day later, it spun out of control and the front driver side tire blew out. she notified the dealer. the vehicle jerked violently and almost crashed into an oncoming vehicle. roadside assistance was called to take the vehicle back to the dealer. the contact informed the dealer that they did not correct the failure. the vehicle is currently at the shop and is still under warranty. she stated that the mechanic replaced her original owner's manual with one for a 2003 jaguar x-type. ford motor company and jaguar motor company have not been notified. the failure mileage was 79,085 and current mileage was 87,800. updated 04-11-08 *bf updated | |||
| 07/10/2006 | 49960 | 1 | 02/10/2006 |
| Automatic transmission began dropping gears, beginning with top gear, working its way down till the transmission would no longer pull the vehicle. after the first gear dropped, gearbox fault came up in the driver information display. after researching this matter, it appears that jaguar has a serious defect with these transmissions, as most x-type transmissions fail at 50,000 miles. jaguar (corporate) refused to reply to both verbal and written inquiries. total cost new was $7,700 for replacement, rebuilt was $2,900. jaguar obviously knows of the defect, as it was covered in their tsb's. *tr | |||
| 09/10/2003 | 69000 | 15 | 01/11/2003 |
| Tl*the contact owns a 2002 jaguar x-type. the contact stated that she always noticed white smoke coming from the rear of the vehicle. during that time, she also noticed that the engine light was illuminated on the instrument panel and she smelled something burning. she took the vehicle to a local dealer and they stated that the smoke was not problematic. after a year of complaining about the smoke, the contact began experiencing failure with the gear box and noticed that the gear box fault light was illuminated. she then took the vehicle to another dealer and they replaced the transmission. she does not remember what caused the transmission to fail or the specific failures she experienced with the gear box. the failure mileage was 69,000 and current mileage was 75,000. | |||
| 08/29/2007 | 59000 | 1 | 11/22/2002 |
| I would like to post a similar complaint to notify other consumers who owns a jaguar x-type 2002. in august 29 2007, on my way to work the car wouldn't accelerate more that 30 miles per hour. i drove back home and i had the car towed to the nearest jaguar dealership. i had to replace the transmission for a cost of $5,400 with 59,000 miles. the first 4 years, i made several visits to the dealer to fix an engine light problem, fuel leak, reported a squeaky sound coming from the brakes (@ 10,000 miles jaguar told me i needed new brakes pads for a cost $1,200,). the radio speakers stopped working and i was told it was normal wear and tear and it will cost me $ 900 to fix it. *jb | |||
| 08/09/2007 | 46415 | 200 | 02/19/2007 |
| In march of this year i bought a 2002 jaguar x-type 3.0 sport with only 40,123 miles on it. since then i have only put on six thousand miles. just last week my transmission suddenly went into high revs on upshifts and sever jerks and then failure. all in one day with no warning at all. the vehicle has expired its factory warranty only by time and not mileage. i find this unacceptable, especially at the response of, that will cost about $7,000 to fix. that's half the value of the car! i have contacted jaguars' usa customer service center in nj three times and they will not stand behind their product and will not offer any assistance what so ever. i basically got a, sorry, and such is life response. i am currently waiting to speak with a supervisor. i have been searching the internet and have found numerous reviews and comments of exactly the same problem, the transmission failure. some have commented on failure at 15,000 miles 35,000 miles 40, and 50 thousand miles. the comments are all the same and not hard to find, i cannot understand how this is not acknowledged and fixed. i cannot afford to fix my car, i have nothing else to drive, and i would lose so much just to trade it in on another car. i can supply many, many complaints of the same problem at the drop of a hat. i feel legal action is necessary to fix this problem. please help the hard working common man. *tr | |||
| 05/21/2007 | 64763 | 1 | 03/08/2002 |
| Tl*the contact owns a 2002 jaguar x-type. the contact stated that the vehicle fails to shift into reverse. the vehicle is currently at the shop. the dealer stated that the vehicle needs a new transmission. the current mileage is 64,783 and failure mileage was 64,763. | |||
| 01/26/2007 | 64369 | 3 | 03/08/2006 |
| Gear box fault light comes on while driving and complete loss of power. jaguar replaced transmission with brand new one . not 90 days later brand new transmission does same exact thing. third transmission y being installed at jaguar , now im afraid of this vehicle. some one is going to get hurt or killed if on high way. *ak | |||
| 03/20/2007 | 31450 | 1 | 08/19/2005 |
| Tl*the contact owns a 2002 jaguar x-type. while driving 60 mph,a warning indicator illuminated on the dashboard. the dealer diagnosed the failure as the transmission, and stated that it needed to be replaced. the failure mileage was 31450.*ak | |||
| 11/04/2006 | 44000 | 1 | 10/01/2006 |
| At only 46,000 miles, vehicle suffered catastrophic transmission failure, resulting in estimates ranging from $8000 (jaguar rebuilt) to $3000 (local rebuild) for repairs. car was, according to dealer, out of warranty by registration date, leaving me with the entire rebuild bill. jaguar knows about the problem of x-type transmissions failing and refuses to address the situation. emails and letters sent to jaguar hq have all gone unanswered. since i received the vehicle, the transmission has been replaced, headlight washer covers have both blown off during use, sunroof has failed, both front seats rock (jaguar has a tsb out on this but fails to recall), mysterious dsc failures and many fit and finish issues (dash pad warping, paint issues, etc.). | |||
| 07/05/2006 | 62000 | 1 | |
| This regards transmission failure of 2002 x type with 62,000. i am original owner and have had error messages and lurching from the transmission, with jaguar returning the vehicle indicating no problems. the internet is full of complaints with low mileage and complaints like mine. *nm | |||
| 12/21/2006 | 55000 | 1 | |
| While driving home from work at night at about 30 mph the transmission started to slip then the car stopped moving at all even though the engine was running and in gear. i work in an old industrial part of town and not a place to break down after dark and was very lucky a policeman happened by almost immediately and waited until a tow truck came. i called the jaguar dealer about it and was told there is a lot of problems with the 02 x types and he thinks since ford is in such bad shape, jaguar is not covering these out of warranty even though this is a known defect. i ended up having the car towed to a transmission shop i trust and he also was aware of the problems these x-types were having with the transmissions. it cost me $4,500 to have the transmission rebuilt on a car with 55,000 miles on it. a little research on the internet shows a lot of people having problems with their transmissions on the 02 x-type and jaguar/ford is doing nothing to cover the problem after the factory warranty is up. *jb | |||
| 02/08/2006 | 69000 | 2 | 04/16/2005 |
| Experienced two major failures. the initial failure involved the shearing off of one of the left suspension components. resulted in steering failure. fortunately, i was only going 20 mph and was able to stop before further damage incurred. $4500 in repairs to front end/suspension--covered by local dealer/jaguar. the second failure involved transmission failure at speeds of 40 - 70 mph. happily, when taken to the dealership, it left them stranded on the street. this resulted in the recommendation of a new transmission at $6500 on a component not due to require service for another 30,000 miles. (car had 69,000 miles.) *jb | |||
| 04/27/2006 | 38000 | 1 | 02/03/2002 |
| A light on the dash indicated a transmission or engine failure and the car had trouble going more than 30 miles per hour. i immediately went to a mechanic who said i had a transmission failure. the car only had 38000 miles so this was very unexpected. it was just out of warranty by 2 months. jaguar cars agreed to pay half of the cost of replacing the transmission with a refurbished transmission, my share was $3304. based on internet postings i have read from other owners of this vehicle i suspect this could be a known safety defect and i believe an investigation may be warranted. *nm | |||
| 02/10/2006 | 40300 | 3 | 07/24/2005 |
| First start up onto highway after brief warm up of 3 minutes. vehicle went into limp mode after hearing a brief howling noise from transmission. dash indicators read: engine system failure, dcs systems failure and trans failure. red and amber lights in center came on. parked in rest area in n. shifted back into drive and there was a very loud engagement of transmission that jerked vehicle. vehicle's warranty to expire in 2 weeks. vehicle still at shop waiting for diagnostics check. *jb | |||
| 01/05/2002 | 500 | 9 | 11/24/2001 |
| The gearbox failure light illuminates when the car has been out in the wet. it doesn't have to be heavy or even raining for this to occur. once this occurs the gearbox fails to respond as it should. the car will rev, but the gearbox doesn't responsd, consequently it can leave you stranded on the highway, and you then have to coast your car to the hard shoulder. | |||
| 02/20/2005 | 62932 | 2 | |
| I have had this car, 2002 jaguar x-type for less than 3 years. over this time,. there have been several failures with the electrical system. the car only has 62,917 miles, and now the transmission has failed. this occured on a rainy night, and i barely got to my street before the car totally stopped moving. i have contacted jaguar corporate to ask them to stand behind their vehicle. they seem to build this car to last only 3 years. all they offered was a $1,000 discount on a bill of $8,150.00.*ak | |||
| 01/31/2005 | 30000 | 3 | |
| When crossing a highway intersection the vehicle engaged into limpmode which caused the electrical system to shut down, and vehicle decelerated to 5 mph. *ak | |||
| 03/26/2003 | 24900 | 5 | 03/27/2002 |
| Nar 04/21/2003 mr the consumers automobile was in a series block of vehicles build and sold with a defective chip. after having several problems with the vehicle such as; the seat belt adjusters broken, the clock radio audio system inoperative, the brakes having been replaced, failure of the transmission interlocking which causes a clicking noise. and to date the consumer has only received one recall (r935) notice. the consumer is very dissatisfied and feels that jaguar has failed to tackle the problems as stated, hopefully compensation for the defective vehicle will be enacted. *cb the dashboard instrument panel was replaced. the hvac made a noise when the defroster was on *jb | |||
| 05/02/2004 | 57999 | 3 | 03/02/2002 |
| Have experienced several occurrences of power train shutdown to do electronices on 2002 jaguar x type vin # sajea510d22xc72128...this occurs in moving traffic at all speeds. represents a serious safety issue. i have asked jaguar motor co to replace the vehicle...they claims it has been repaired. not the case as the malfunction has occurred several times which resulted in main harness & ecu replaced... *ak | |||
| 7000 | 1 | 02/21/2002 | |
| On 2 separate occasions, the consumer was unable to take the vehicle out of the park gear. the dealership replaced a switch when the problem first occurred. also at 26,000 while driving all gauges on the dashboard suddenly went to zero. the dealership was unable to determined the cause of the problem. *jb | |||
| 01/15/2003 | 3800 | 4 | 10/25/2002 |
| On four separate occasions in the last five months, the car lost power and the power train warning light on the dash display came on. it appears to be related to the cruise control, since the failures occurred when engaging or re-engaging (after applying the brake or pressing on the accelerator) the cruise control. the failures seem to occur randomly and not every time the cruise control is used. the dealer has been unable to replicate the problem, but they have replaced the control computer and re-done a number of wiring harnesses. even though the problem has not been replicated, the failure history is captured in the car's on-board computer. *nlm | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 4 | 05/01/2002 | ||
| The consumer states these are problems that have come about in the short time that the vehicle has been in possession, and they are as followed: the replacement of a faulty gear selector lever, the replacement of the entire drive shaft. the differential was completely replaced in july, and replaced again in october. this was done to get rid of the vehicles high pitched whining noise that remains even after the second replacement. *scc | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 11/11/2006 | 46000 | 100 | 10/30/2006 |
| Drive line noise, it happens when the ait temperature is low, first after about 3-4 minutes of driving and about 1/2 mile when i approach my second stop sign. other jaguar owners had the same problem and had to replace the propshaft, this is a tsb defect and jaguar will fix if you the car has warranty, otherwise, you will have to pay around $1300 to get the noise gone. if you got to x-type forum on roadfly.com you will find alot complaint about that noise. *nm | |||
| 04/05/2004 | 1 | 10/03/2002 | |
| I love my jag, but drive shaft replaced 4x - whistling noise due to incompatible metals, front seats rock, windows malfunction, brakes have rapid wear less than 30,000 miles, tires replaced less than 30,000 miles, dealer is trying to solve problems. *la | |||
| 12/12/2002 | 1000 | 27 | 11/30/2001 |
| Both drive shafts , fuel tank and sunroof were replaced, the sunroof malfunctioned-3 or more times, the blinkers and lights failed, tires blew out, air bag light remained on, the passenger front seat belt malfunction, trunk latch issues, heating and ac system had gone out, surge in engine on acceleration, rubbing noise in steering column, constant whining noise in engine, fuel gauge not working, odometer stopped working while on the freeway, no bright lights except when the car was shut off, interior lights remained on after the car was shut off, safety latch on console failed twice, burning smell from the engine 3 times. problems have been ongoing since purchase of car approximately 12/2002. *jb the rubbing noise occurred when the vehicle was turned left, the center console arm rest moved backward and forward while the vehicle was in motion, the driver's seat belt shoulder pivot made a squeaking noise when in motion, the seat belts did not retract, the air bag warning light stayed on until the key as switched off, and the turn signals were inoperative. (the dealer replaced the buckle) *sc *jb | |||
| 4 | 05/01/2002 | ||
| The consumer states these are problems that have come about in the short time that the vehicle has been in possession, and they are as followed: the replacement of a faulty gear selector lever, the replacement of the entire drive shaft. the differential was completely replaced in july, and replaced again in october. this was done to get rid of the vehicles high pitched whining noise that remains even after the second replacement. *scc | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 06/09/2007 | 1 | ||
| To all the consumers that either own or knows someone who owns a jaguar. i am putting together a complaint against the manufacturer for a problem within these cars. i, too, own a 02 jaguar x-type and this past weekend the car stopped without any warning signs. i had the car towed to a jaguar dealer on saturday thinking maybe this was a minor problem, until i got the call that the car needed a brand new transmission that will cost me over $5000. after going to websites researching i came across that there were so many other consumers with the same problem , and realized that this must be a manufacturer's problem. the funny thing about it was that we all started off saying that we bought a 02 jaguar and after it reached over 50,000 miles that a transmission was required on it. i came to the conclusion that the manufacturer knew that this was the reason for the expiring warranty at 50,000 miles. the reason nothing has been done about it because no one had ever came forward. this is a time that we all need to stand up and speak out about what just happened to us because i knew some of us, still owning these cars and word of mouth meant everything. right now, i didn't know what to do, but pray and speak out about it which may not get me far but at least it got me heard. i called the local newspaper about it and left a message for a response. i suggested that others do the same and don?t let this continue to go on to other consumers. *ak | |||
| 07/20/2004 | 10890 | 8 | 02/10/2002 |
| Car has had numerous repairs with transmission, door's opening, truck, fuel injectors, sunroof, windows, etc. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| 4 | 05/01/2002 | ||
| The consumer states these are problems that have come about in the short time that the vehicle has been in possession, and they are as followed: the replacement of a faulty gear selector lever, the replacement of the entire drive shaft. the differential was completely replaced in july, and replaced again in october. this was done to get rid of the vehicles high pitched whining noise that remains even after the second replacement. *scc | |||