Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 07/18/2007 | 63000 | 1 | 07/07/2005 |
| This car has been a disappointment since day one. i bought this off lease from bournival lincoln/mercury in july 2005. since then...first was the constant condensation of the windows...something about heater core and seals needed to be replaced. then the check engine light kept coming on, drive 115 miles to the jag dealer and be told nothing is wrong on multiple occasions. the sun room failed and had to be replaced. when this happened the passenger front seat belt would no longer pull out-completely inoperable. next cam the chugging, chugging,go syndrome. ws told it had something to do with fuel sensors and oxygen sensors. tire blow out on the highway (with kids and mother in the car). now the bolts holding the strapping to secure the fuel tank fell out. the dealer ship tells me---not from rust---but they are alleging from some sort of valdalism--so i have to pay to have these replaced. yup...it's been an expensive two years....$24,000 for the car, twice towed, warranty covered repair expenses +/- $4,000; uncovered repair expenses still incurring-but it's over $1,500 at last count.. not to mention numerous drives to jaguar dealers (this means taking the day off from work)....when i bought the car, i purchased a ford premium care extended warranty, because, as i was informed, any ford dealer should be able to handle the car...untrue. *tr | |||
| 03/26/2003 | 24900 | 5 | 03/27/2002 |
| Nar 04/21/2003 mr the consumers automobile was in a series block of vehicles build and sold with a defective chip. after having several problems with the vehicle such as; the seat belt adjusters broken, the clock radio audio system inoperative, the brakes having been replaced, failure of the transmission interlocking which causes a clicking noise. and to date the consumer has only received one recall (r935) notice. the consumer is very dissatisfied and feels that jaguar has failed to tackle the problems as stated, hopefully compensation for the defective vehicle will be enacted. *cb the dashboard instrument panel was replaced. the hvac made a noise when the defroster was on *jb | |||
| 12/12/2002 | 1000 | 27 | 11/30/2001 |
| Both drive shafts , fuel tank and sunroof were replaced, the sunroof malfunctioned-3 or more times, the blinkers and lights failed, tires blew out, air bag light remained on, the passenger front seat belt malfunction, trunk latch issues, heating and ac system had gone out, surge in engine on acceleration, rubbing noise in steering column, constant whining noise in engine, fuel gauge not working, odometer stopped working while on the freeway, no bright lights except when the car was shut off, interior lights remained on after the car was shut off, safety latch on console failed twice, burning smell from the engine 3 times. problems have been ongoing since purchase of car approximately 12/2002. *jb the rubbing noise occurred when the vehicle was turned left, the center console arm rest moved backward and forward while the vehicle was in motion, the driver's seat belt shoulder pivot made a squeaking noise when in motion, the seat belts did not retract, the air bag warning light stayed on until the key as switched off, and the turn signals were inoperative. (the dealer replaced the buckle) *sc *jb | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 07/04/2004 | 55 | 03/26/2002 | |
| The driver's shoulder harness locks up and will not extend so that it can be put on. we are told this is normal for an english car and to drive without the shoulder harness. the shoulder harness failed to restrain in an accident and fully extended and broke.*ak | |||
| 04/27/2003 | 50 | 03/26/2002 | |
| The driver's shoulder harness locks up and will not extend so it can be put on. we are told this is normal for and english car and to drive without the shoulder harness.*ak the retractor locks up when the belt is in stow and can not be released. retractor replaced once and issue continues. also when in an accident the shoulder harness retractor did not lock and failed to restrain. the entire assembly has been replaced with no improvement. cw | |||