Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
5011505/01/200410010811Washer fluid leak at elbows repair procedure. *eh12/13/2004
STRUCTURE - BODY - DOOR
5012805/01/20055012810015074Exterior front door handle hard to open - deflection of link rod - replace link rod. update. *tt05/17/2005
5010205/01/200210012428Squeaks & rattles from doors. install modification kit. modification procedure. *tt03/01/2005
5011204/01/200410010809Door difficult to close blocked seal evacuation holes repair procedure. *eh12/13/2004
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
5012009/01/200410010852Luggage compartment lid not opening correctly spring actuators install revised parts. *eh12/14/2004
STRUCTURE - BODY - ROOF AND PILLARS
5010507/01/20025010510012434Sliding roof does not close properly/bounces open. loss of calibration. *tt03/01/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
03/26/200324900503/27/2002
 Nar 04/21/2003 mr the consumers automobile was in a series block of vehicles build and sold with a defective chip. after having several problems with the vehicle such as; the seat belt adjusters broken, the clock radio audio system inoperative, the brakes having been replaced, failure of the transmission interlocking which causes a clicking noise. and to date the consumer has only received one recall (r935) notice. the consumer is very dissatisfied and feels that jaguar has failed to tackle the problems as stated, hopefully compensation for the defective vehicle will be enacted. *cb the dashboard instrument panel was replaced. the hvac made a noise when the defroster was on *jb
STRUCTURE - BODY
12/01/2011115000
 Design flaw in inner and outer rocker panels lead to rust through of uni-body. by the time owner sees first indication of rust, uni-body is almost completely gone. components rust from the inside out. it seems that jaguar has corrected this design flaw on 07 and newer models. in an accident there would be no strength in uni-body, no energy absorption, and car could literally be cut in half.
09/20/201083000
 2002 jaguar x-type. front inner structure around a pillar and connection to rocker panels is rusting badly at a crucial structure point. started noticing in 2010,with complete issue this year. replacement panel has drain built in vs. original with no way to frain moisture from inner rocker.
STRUCTURE - BODY - DOOR
07/20/200410890802/10/2002
 Car has had numerous repairs with transmission, door's opening, truck, fuel injectors, sunroof, windows, etc. *jb
01/14/20035
 Vehicle instrument panel is inoperative.*mr the consumer had experienced several problems with the vehicle. the dashboard had to be replaced as result of the instrument panel, the driver side door was would not open from the outside, the warning light flashed on indicating a problem with the engine and the vehicle would overheat and shut down on roadways. the dealer was notified and vehicle was taken for service but the consumers no longer want the vehicle back. please respond promptly in resolving matter. *cb
105/01/2002
 The consumer states that the driver side door is not opening properly. the door latch was replaced. *scc
STRUCTURE - BODY - ROOF AND PILLARS
07/18/200763000107/07/2005
 This car has been a disappointment since day one. i bought this off lease from bournival lincoln/mercury in july 2005. since then...first was the constant condensation of the windows...something about heater core and seals needed to be replaced. then the check engine light kept coming on, drive 115 miles to the jag dealer and be told nothing is wrong on multiple occasions. the sun room failed and had to be replaced. when this happened the passenger front seat belt would no longer pull out-completely inoperable. next cam the chugging, chugging,go syndrome. ws told it had something to do with fuel sensors and oxygen sensors. tire blow out on the highway (with kids and mother in the car). now the bolts holding the strapping to secure the fuel tank fell out. the dealer ship tells me---not from rust---but they are alleging from some sort of valdalism--so i have to pay to have these replaced. yup...it's been an expensive two years....$24,000 for the car, twice towed, warranty covered repair expenses +/- $4,000; uncovered repair expenses still incurring-but it's over $1,500 at last count.. not to mention numerous drives to jaguar dealers (this means taking the day off from work)....when i bought the car, i purchased a ford premium care extended warranty, because, as i was informed, any ford dealer should be able to handle the car...untrue. *tr
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
12/21/20121240001
 A-frame and front corner panels are rusting out due to a design flaw. jaguar refuses to fix this issue. with a rusted out a-frame it makes the car extremely weak and if in a crash the car will crumble. major issue, please help. *tr