Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
2040712/01/200310017731Vehicle drifts left or right with brakes released - diagnosis. *tt11/21/2005
2040306/01/2002634130Subject pertaining to wheel alignment for model 2002 my - on.*jb09/27/2002
SUSPENSION - FRONT
2040809/01/20062040810010800Creaking noise when braking over speed bumps front control arm hydrobush replace control arm. *eh this service bulletin replaces xt20408 dated 02/04. *eh this service bulletin replaces xt20408 dated 03/04. *kb12/13/2004
SUSPENSION - FRONT - CONTROL ARM
2040902/01/20052040910012120Front control arm removal/installation - new procedure sro time revision. *tt this bulletin replaces bulletin xt204-09, dated 02/04. *tt02/14/2005
SUSPENSION - FRONT - STABILIZER BAR
2041302/01/200610019372Remove/install front suspension stabilizer bar bushing - new workshop procedure. *tt03/13/2006
2041608/01/2001623986Replacement stabilizer bar bushings lubricate before installing. *yh10/31/2001
SUSPENSION - REAR
2041207/01/200510015891Rear suspension - remove/install front lower control arm. new workshop procedure. *tt08/16/2005
2041009/01/200410010849Creak from rear stabilizer bar - stabilizer bar bushing movement - repair procedure. *eh12/14/2004
2040112/01/2001628573Creaking noise coming from the rear suspension. *tt03/13/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/12/2006574621
 The jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is bolted through the floor pan to spot-welded nuts. the technician broke these nuts loose during re-installing the frame member (perhaps by over-torquing). the drivetrain would then shift during the tight turns and over bumps making a loud clunking in the unibody. *tr
12/12/200657462
 The jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is bolted through the floor pan to spot-welded nuts. the technician broke these nuts loose during re-installing the frame member (perhaps by over-torqueing). the drivetrain would then shift during the tight turns and over bumps making a loud clunking in the unibody.
102/20/2002
 Vehicle shimmies while driving and braking, the tires have been balanced and rotated more than four times. *mj
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
02/08/200669000204/16/2005
 Experienced two major failures. the initial failure involved the shearing off of one of the left suspension components. resulted in steering failure. fortunately, i was only going 20 mph and was able to stop before further damage incurred. $4500 in repairs to front end/suspension--covered by local dealer/jaguar. the second failure involved transmission failure at speeds of 40 - 70 mph. happily, when taken to the dealership, it left them stranded on the street. this resulted in the recommendation of a new transmission at $6500 on a component not due to require service for another 30,000 miles. (car had 69,000 miles.) *jb
SUSPENSION - REAR
08/18/2010174000
 Noted a metal fatigue vertical separation in the right rear trailing arm of the rear suspension approximately 4 in long. no damage to the link is noted and appears to be a stress fracture. complete fracture of the link could occur at speed if a road hazard, i.e. pothole or rough road surface is encountered causing the rear wheel to possibly separate from the vehicle. manufacturer was notified directly but was told to take it to a dealer photos are available and car can be made available for inspection
10/15/200542000201/10/2002
 Rear wheels can not be put into alignment to manufacturer's specifications. *jb