Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
2040204/01/20032040210012346Vibration shimmy tire radial force variation optimizing wheels and tires. *eh02/25/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/18/200763000107/07/2005
 This car has been a disappointment since day one. i bought this off lease from bournival lincoln/mercury in july 2005. since then...first was the constant condensation of the windows...something about heater core and seals needed to be replaced. then the check engine light kept coming on, drive 115 miles to the jag dealer and be told nothing is wrong on multiple occasions. the sun room failed and had to be replaced. when this happened the passenger front seat belt would no longer pull out-completely inoperable. next cam the chugging, chugging,go syndrome. ws told it had something to do with fuel sensors and oxygen sensors. tire blow out on the highway (with kids and mother in the car). now the bolts holding the strapping to secure the fuel tank fell out. the dealer ship tells me---not from rust---but they are alleging from some sort of valdalism--so i have to pay to have these replaced. yup...it's been an expensive two years....$24,000 for the car, twice towed, warranty covered repair expenses +/- $4,000; uncovered repair expenses still incurring-but it's over $1,500 at last count.. not to mention numerous drives to jaguar dealers (this means taking the day off from work)....when i bought the car, i purchased a ford premium care extended warranty, because, as i was informed, any ford dealer should be able to handle the car...untrue. *tr
06/28/200667000412/30/2004
 From jan 2005 to 6/28/06 i have had four separate incidents with 2004 potenza g009 225/45r17 tires that had tread separation from sidewall. tires installed on a 2002 jaguar x-type (awd). all tires were constantly maintained, rotated and balanced per jaguar specs. dot emh8lhc1805. all tires had between 5/32 and 6/32 of tread left and more than 25,000 miles before occurrence. replaced one out of pocket and other three were replaced at minor charge by bridgestone dealer (tire free (warranty) / charged for$ 45 for installation & balancing & road hazard protection). incidents lead to extreme vibration and vehicle instability and would have lead to blow out if i had not responded immediately. *jb
07/23/2002252
 While driving over 55 mph there was severe vibration in the steering wheel. dealer told the consumer to put different rims and tires on the vehicle. consumer replaced the tires and rims, but the problem recurred. *ak
12/12/200210002711/30/2001
 Both drive shafts , fuel tank and sunroof were replaced, the sunroof malfunctioned-3 or more times, the blinkers and lights failed, tires blew out, air bag light remained on, the passenger front seat belt malfunction, trunk latch issues, heating and ac system had gone out, surge in engine on acceleration, rubbing noise in steering column, constant whining noise in engine, fuel gauge not working, odometer stopped working while on the freeway, no bright lights except when the car was shut off, interior lights remained on after the car was shut off, safety latch on console failed twice, burning smell from the engine 3 times. problems have been ongoing since purchase of car approximately 12/2002. *jb the rubbing noise occurred when the vehicle was turned left, the center console arm rest moved backward and forward while the vehicle was in motion, the driver's seat belt shoulder pivot made a squeaking noise when in motion, the seat belts did not retract, the air bag warning light stayed on until the key as switched off, and the turn signals were inoperative. (the dealer replaced the buckle) *sc *jb
02/01/2002212/01/2001
 Steering column shimmied when depressing brake; steering column made rubbing noise; two tires blew out; electrical malfunction light turned on; poor fm reception; front seats rock. mr
TIRES - SIDEWALL
09/05/200643000110/01/2005
 My wife's x type 2002 jaguar was riding very rough and i asked our local mechanic to balance the tires. he called in shock advising that the interior wall of a rear goodyear american eagle tire was cracked all around the rim of the tire and we were lucky to be alive. from the outer wall and the tread the tire appeared perfect. i have the tire and digital photographs which i will forward when provided an e-mail address. *jb
04/18/200425600504/01/2002
 I have a 2002 jaguar x-type equipped with pirelli p6 low profile tires and alloy rims. in the past 6 winter months, i have experienced 4 incidences of sidewall bubbles and one sidewall blowout.*ak i have talked to other jaguar owners regarding these tires and find that this is a common failure. i believe that these tires are failing excessively. i believe that these tires are a safety problem. i believe that they are a misapplication for the service intended. the incident date listed is the last incident of failure.
12/07/200325000101/28/2002
 While traveling on the highway, i had a flat tire. the tire went flat extremely fast, not quite a blow out. upon removing the front passenger tire, i found a hole worn on the inside sidewall approximately 2 inches up from the thread. there is complete band of removed rubber around the entire tire with the hole exposing some white fibers. i expected a nail or other protrusion, not a hole on the thinnest part of the tire. i looked at the other tire (drivers side) and noticed the same problem is happening. i am relieved we did not have a blow-out although the tire looked like it could have blown out at any time. it is obvious the tire rubs on something in the wheel well. i need to take the tire off again and look at the what is happening (did not have time to do a full investigation while on the highway). i hope other jaguar x-type owners are not experiencing the same thing. this is a accident waiting to happen. it could have easily been a serious accident depending on traffic flow. i strongly feel this is a safety issue. regardless of tire position, the tire should never rub against a permanent object in the car. the tire pressure was not a issue. the tires were checked often with minimal degregation in pressure. the vehicle had waranty work on it approx 6,000 miles ago. it is possible they misaligned the tires after replacement of the transmission. (9 separate waranty items worked over 16 months - talk about a lemon). *ak
07/28/200319000302/10/2002
 This is the third problem with continental tires since i owned my 2002 jaguar x-type sport. the first was a flat the day i bought it. the second was numerous cracks in the inside tire tread, and the third was discovered at the dealer service dept. for a tire rotation for cords sticking through the sidewall. all 3 instances were the left rear tire. continental blames jaguar, jaguar blames continental, and i'm still out 3 tires in only 19 months/19,000 miles of ownership !!! my wife is extra cautious about driving ever since we brought it home not to hit any road obstacles, we feel this is a safety issue and possible lemon law as well.*ak
06/05/2003108/01/2002
 Consumer called complaining about having problems with continental tire contour, dot lmt4axbu1502. also while his wife was driving the tire went flat, and when she exited the vehicle the tire had no sidewalls. manufacturer was contacted.*ak sidewall separated which caused wheel to bend. *ph *jb
TIRES - TREAD/BELT
07/07/200438354202/01/2002
 2002 jaguar x type developed tire belt separation.*mr prior to the separation the vehicle vibrated while being driven. *nm
01/28/20056
 Auto has apx 28 000 miles replaced in jan 05 all four tires .dealer showed how they all failed at once. secondly around jan 04 replaced two tires from dealer. i payed full price for all of them. *nm
04/12/2004302/01/2002
 Various problems with continental tire equipment on 2002 x type jaguar. *mr the consumer experienced erratic vibration and shaking of the steering column. the diagnosis was that the belt separation occurred which resulted in blowout. *sc *jb