Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/24/201160000
 The tire in question, drivers side front, without notice completely deflated causing the vehicle to go out of control at approximately 50 mph, spin out, go through the median and into the opposite lane. on the inside of the tire (side closest to the engine), the sidewall of the tire had been completely removed from the tread. note: tire type is a zri which is not listed a choice in the database.
09/01/200843000110/01/2004
 Tl*the contact owns a 2004 jaguar x- type. the driver's side air bag is coming out of the dashboard. the air bag is supposed to be inside the horn; however, it is located approximately one inch from where it should be located. the contact took the vehicle to the dealer and they stated that the heat in the vehicle caused the air bag to pop out. the air bag needed to be replaced. the manufacturer stated that it was not a safety issue, but rather a cosmetic issue. the contact believes that the manufacturer should replace the air bag for free. the failure mileage was 43,000 and current mileage was 44,000. updated 12/12/08 *cn there was cosmetic damage to the air bag cover. updated 12/15/08. *jb
08/15/200519857101/26/2004
 Tl*the contact owns a 2004 jaguar x-type. while driving at various speeds, the air bag indicator would illuminate intermittently whenever the passenger seat was occupied. the vehicle was taken to the dealer and they performed a test that would cause the air bag indicator to illuminate when needed. immediately following, the air bag indicator began illuminating again. the manufacturer stated that the repairs would not be covered under the warranty. the current mileage was 55,000 and failure mileage was 19,857. updated 11/07/08. *lj updated 11/07/08. *jb
05/23/2006105/30/2005
 I was involved in what ultimately could have been a catastrophic accident while driving my 2004 jaguar x-type. i was driving through an intersection at about 20 mph, when a 2006 chevy impala hit me doing about 50 mph. the impala slammed into my right front quarter panel and passenger door. hitting me so hard my car tilted up into the air. (i thought i was going to roll,) when my car landed back on all four wheels, i was hit again in the right rear quarter panel. i was then pushed into a telephone pole. almost dead center of my steering wheel. needless to say, both cars were totaled due to massive damage. the only air bag that deployed was the passenger dash airbag. i was slammed into the steering wheel twice. the drivers airbag did not deploy. neither did the passenger side airbag, despite being hit twice on the passenger side. if i had been an elderly or less physically fit person i very possibly could have been killed. i called jaguar for an explanation, and was repeatedly blown off. *jb
02/26/200613000112/04/2004
 Brakes failed going 70 mph on the freeway. absolutely no brakes and pedal went complete to floor without no stopping. used emergency brake and rear-ended car in front. no air bags went off. car speed was about 35-40mph at time of impact due to slowing from emergency brake. *nm
12/08/20041
 While driving consumer noticed a parked vehicle on the highway. consumer tried to avoid hitting the vehicle by making a right turn onto the shoulder, but steering wheel failed. consumer applied the brakes and pedal went to the floor. consumer's vehicle collided with the other vehicle. it flipped over three times and landed in a ditch. upon impact, driver's side air bag did not deploy, but passenger's side air bag deployed. driver and passenger sustained head and back injuries, and were transported to the hospital by ambulance. vehicle was towed and totaled by the insurance company. *ak
AIR BAGS - FRONTAL
11/11/2005480001
 I bought the 2004 jaguar x-type with approx 48,000 miles. the entire time i've owned the car, the front passenger airbag light will turn on and off when an adult weighing less than 135lbs sits in the front seat. you can move and figet, and the airbag off life will turn off, only to intermittently turn on. this is a huge safety issue, as a lightweight adult in the front seat may not have airbag protection in a crash. jaguar said there was nothing wrong with the seat and sensor, and to adjust the seat differently until the airbag off life goes off. the point is that there is no guarantee that putting the seat in any particular position will result in a safe airbag deployment for a light weight adult. upon research, my x-type isn't the only one with this problem. if the airbag doesn't deploy, someone could be killed. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/01/200510012/11/2004
 The passenger side air bag does not activate for a passenger with an approx. weight of 100 to 135 pounds. we have brought the vehicle into jaguar and showed the service personnel that i, at 120 pounds, while sitting in the seat, the air bag is not activated. i was told that i need to extend my legs to activate it. i have brought the car to jaguar on three different occasions, contacted jaguar corporate and was told that there is no defect. i explained my concern for legal ramifications should the air bag not deploy in the event of an accident and was again and again told there was nothing the dealership or corporate would do. *tr
1851
 Passenger's side air bag continued to deactivate with a passenger in the seat, weighing only 92 lbs. warning light indicated that air bag was disabled , and stayed on constantly. consumer took vehicle to the dealer, and manufacturer stated they will not alter the computer sensors for this problem. *ak