Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES - SIDEWALL | |||||
| 00010 | 02/05/2007 | 10021475 | Permanent high spot marking to tire inboard sidewall. *kb | 04/30/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/21/2009 | 83485 | 1 | |
| I recently purchased a jaguar with fuzion hri 225/45/17 tires. i noticed that one of the tires had a six inch circumferential separation at the lettering on the inside sidewall. the tire still had 9/32 of 10/32 treadwear available. the tire was replaced with a new identical tire under manufactures warranty. i then noticed that the other front tire had an identical but shorter separation on the inside sidewall. the dealer was again contacted and advised of the defect. the dealer representative is contacting the manufacturer of fuzion tires to check for a developing trend. i myself googled the tire for other reported defects. i found several incidents of unexplained tire blowouts involving the fuzion hri that were reported to various websites. the fuzion tire is not among the choices on your website drop menus. *tr | |||
| 12/20/2008 | 1 | ||
| I bought my car in october 2008. about a month later i noticed the tire pressure was lost frequently. i took it back to the dealer and they changed all four tires for free, stating that the tire had some rotting caused by sitting to long. not long after i noticed the same problem and bubbles started to form on both my from tires but the dealer said it was my fault for hitting potholes and curbs. i had to purchase to additional tires on my own. the remaining two that i got from the dealer when rotated to the front, again, formed bubbles. again i had to replace them. i spoke to a technician and explained the problem that had ben occurring. i also stated i had been more careful about my driving and had not hit the curb. he told me that there were many complains about that tire brand and they damaged very easily. *tr | |||
| 03/23/2007 | 47000 | 3 | 03/23/2007 |
| Tl*the contact owns a 2004 jaguar x-type. while test driving the vehicle at 45 mph, the contact and the sales person heard an unfamiliar noise. he purchased the vehicle on march 23, 2007. the dealer performed alignments, changed the tires on three occasions; however, the noise continued. the failures began immediately after the vehicle was purchased. the dealer has made several attempts to repair the vehicle per the warranty. during a recent diagnosis, the contact and dealer observed that the drive shaft was falling off. the dealer stated that the bushings failed; however, they only received three bushings and were unable to state when the others would be available. the vehicle is currently parked due to the safety risk involved. the failure mileage was 47,000. updated 07/29/08.*lj the consumer stated the rear bushings are bad. the vehicle also pulled to th right. updated 08/06/08 | |||
| 02/23/2004 | 1800 | 1 | |
| While driving at 45 mph and with no warning the right front passenger tire tread separated, causing the tire to b low out. *ak | |||
| TIRES - BEAD | |||
| 10/27/2005 | 20500 | 1 | 10/30/2003 |
| Dt: contact stated that the leased vehicle was pulling to the right. the dealer informed the contact the beads and bands on the tires looked like he hit a deep pot hole. however, there had been no contact with a pot hole. he replaced the tires at his own expense. the manufacturer informed him that he should have left the tires on the vehicle for inspection because the original tires were no longer available . the manufacturer was unwilling to offer any free remedy or cover them under warranty. the tire replacement remedied the vehicle pulling to the right. *ak | |||
| TIRES - SIDEWALL | |||
| 02/28/2006 | 30537 | 1 | 10/31/2003 |
| Dt*: the contact stated upon approaching the vehicle, it was noticed there was a flat tire on the front passenger side. the tire appeared to have gone flat as a result of a blister on the sidewall. there is a nhtsa recall, # 05t024000, regarding the tires: sidewall. the vehicle has the same problems as indicated in the recall; however neither the vehicle dealer nor the tire dealer would honor the recall. the model is an xjr. | |||
| 10/28/2005 | 18600 | 4 | 05/01/2004 |
| Dt: the consumer stated that two front continental touring tires went flat at 18,000 miles. when this happened, both the side wall and steel belt were showing. the vehicle was taken to the dealership, and they stated that the problem occurred because the vehicle was out of alignment. the consumer had taken the vehicle to the tire dealership, and they stated that the tires were not the correct tires for this vehicle. the consumer purchased two new tires and they were put on the rear of the vehicle. the two rear tires were moved to the front of the vehicle. the tire dealership told the consumer that any small bump would cause the vehicle to be out of alignment. this could cause another defect with the front tires. *ak (12/05/05) the consumer was also informed that the front tires could experience the same problem. the consumer stated that another consumer which was at the dealership had experienced the same problem. *sc | |||
| 05/24/2004 | 3714 | 1 | |
| While driving rear driver/passenger side tire sidewall separated. consumer managed to change tires. dealership was notified, but did not resolve the problem. continental, 225/45r17 | |||
| TIRES - TREAD/BELT | |||
| 10/28/2005 | 18600 | 4 | 05/01/2004 |
| Dt: the consumer stated that two front continental touring tires went flat at 18,000 miles. when this happened, both the side wall and steel belt were showing. the vehicle was taken to the dealership, and they stated that the problem occurred because the vehicle was out of alignment. the consumer had taken the vehicle to the tire dealership, and they stated that the tires were not the correct tires for this vehicle. the consumer purchased two new tires and they were put on the rear of the vehicle. the two rear tires were moved to the front of the vehicle. the tire dealership told the consumer that any small bump would cause the vehicle to be out of alignment. this could cause another defect with the front tires. *ak (12/05/05) the consumer was also informed that the front tires could experience the same problem. the consumer stated that another consumer which was at the dealership had experienced the same problem. *sc | |||