Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TB-K048 | 02/08/2010 | 10033814 | Jaguar: transmission control switch stuck in gear. a limited number of vehicles may have been manufactured away from process and in some cases the driver is unable to rotate the transmission control switch (tcs) and is unable to select a | 09/20/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| AB-2-282 | 09/02/2011 | 10041787 | Jaguar: see document search button for owner letter. control switch for transmission sticks in gear. *pe | 11/07/2011 | |
| TB-K-063 | 09/02/2011 | 10041786 | Jaguar: the transmission control switch sticks in gear when ignition is switched off. *pe | 11/07/2011 | |
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||||
| TB-K-035 | 03/31/2011 | 10041824 | Jaguar: due to excessive silicon carbide left in units, some rear differential may have been contaminated. models xf and xk 2009. *pe | 11/08/2011 | |
| JTB-00175 | 01/20/2010 | 10033384 | Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the | 08/16/2010 | |
| TSB-K035 | 03/18/2009 | 10029249 | Jaguar: vehicles may have been manufactured away from process and in some case the rear differentials may have been supplied with excessive silicon carbide left in the units. this can cause premature wear on the differential pinion head an | 07/01/2009 | |
| TB-UPS-2608-2B | 11/13/2008 | 10027966 | Jaguar: update prior to sale: rear differential contamination. a number of rear differentials have been incorrectly supplied which may lead to premature wear of the differential pinion head and tail carrier bearings. *pe | 02/24/2009 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| JTB-00175 | 01/20/2010 | 10033384 | Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the | 08/16/2010 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| TB-K048 | 02/08/2010 | 10033814 | Jaguar: transmission control switch stuck in gear. a limited number of vehicles may have been manufactured away from process and in some cases the driver is unable to rotate the transmission control switch (tcs) and is unable to select a | 09/20/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/09/2013 | 143000 | ||
| Faulty transmission.....the vehicle will not engage in drive. each time the vehicle comes to a stop the vehicle will dhift into neutral. you will then have to turn the vehicle off and back on to go forward. but when the vehicle comes to stop the vehicle shifts out of gear again. a new trans is needed due to the 3rd and 4th gears no engaging. the vehicle is less than five years old, although it has over 140k miles. this seems to be a reoccuring theme with the xf model. this vehicle has always been serviced at a jaguar dealer and for the vehicle to require a new transmission is very saddening. how does a luxury brand fail so much with the powertrain. | |||
| 10/18/2012 | 14700 | 1 | |
| Began noticing a small whine in the differential, more obvious at low speed. level of noise increased rapidly. called dealer for an appointment 10/22/12 saw them that day and they verified the problem. called jaguar for authorization. notified by jaguar on 10/23/12 full authorization to replace the entire differential. dealer advises an anticipated two day delivery time for replacement. note: completely satisfied that the dealer was helpful in such rapid authorization and turn around of replacement parts.my understanding is that usually a diff. fluid analysis and other remedies are suggested prior to a major component replacement. i anticipate receiving the car back friday the 26th, or the following monday. they also notified me of a tail light recall which had not been done, which i had not been advised of by jaguar. *tr | |||
| 10/18/2012 | 14700 | ||
| Began noticing a small whine in the differential, more obvious at low speed. level of noise increased rapidly. called dealer for an appointment 10/22/12 saw them that day and they verifed the problem. called jaguar for authorization. notified by jaguar on 10/23/12 full authorization to replace the entire differential. dealer advises an anticipated two day delivery time for replacement. note: completely satisfied that the dealer was helpful in such rapid authorization and turn around of replacement parts.my understanding is that usually a diff. fluid analysis and other remedies are suggested prior to a major component replacement. i anticipate receiving the car back friday the 26th, or the following monday. they also notified me of a tail light recall which had not been done, which i had not been advised of by jaguar. | |||
| 04/20/2012 | 42000 | ||
| Tl* the contact owns a 2009 jaguar xf. the contact stated that the vehicle suddenly accelerated while attempting to park. the brakes were engaged while the failure occurred. the vehicle accelerated forward until crashing into the rear end of another vehicle. the contact also stated that it took extreme force to shift the gear shift into drive, which caused the vehicle to lose acceleration. the failure was experienced numerous times. the police department were present. the vehicle was then towed to the dealer. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 42,000 and the current mileage was 43,000. | |||
| 04/20/2012 | 42000 | ||
| Tl-the contact owns a 2009 jaguar xf. the contact stated that the vehicle suddenly accelerated while attempting to park. the brakes were engaged while the failure occurred. the vehicle accelerated forward until crashing into the rear end of another vehicle. the contact also stated that it took extreme force to shift the gear shift into drive, which caused the vehicle to lose acceleration. the failure was experienced numerous times. the police department were present. the vehicle was then towed to the dealer. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 42,000 and the current mileage was 43,000. sm. | |||
| 04/20/2012 | 42000 | ||
| Tl-the contact owns a 2009 jaguar xf. the contact stated that the vehicle suddenly accelerated while attempting to park with the brake depressed and crashed into a parked vehicle rear-end. the vehicle gear shifter also failed gear had to be place in drive with force and caused the vehicle loses acceleration. the failure was experienced numerous times. the goshen police department was present. the vehicle was towed to the dealer. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 42,000 and the current mileage was 43,000. li | |||
| 03/01/2011 | 16000 | ||
| Tl-the contact owns a 2009 jaguar xf. the contact stated that the vehicle would not shift out of reverse or shut off. in order to exit the vehicle the contact had to engage the emergency brake. the contact also stated that the gear shifter for this vehicle was manufactured as a dial, and the dial would not turn out of reverse. a tow truck appeared on the scene to assist with shifting the vehicle out of reverse. the vehicle was taken to an authorized dealer where the entire gear shift mechanism was replaced. approximately two months later the failure recurred. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 16,000. sm. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/19/2011 | 61000 | ||
| The transmission locked into neutral and could not be moved into any other gear. an internet search will show that this happens often with the 2009 jaguar xf. | |||
| 07/02/2011 | 17800 | ||
| On the night of july 2nd. 2011, i stopped my 2009 jaguar xf in a parking lot. i was unable to turn the gear dial selector from s (sports) and noticed a warning which said gearbox fault. i turned off the engine and applied the parking brake. i was unable to restart the car as the transmission was still engaged. i was unable to use the internet on my cell phone but called a friend who googled the problem and told me to wait a while. i did this and was able to operate the gear selector dial and continue the 30 miles to my home. on parking at my home the same thing happened and i was unable to disengage the transmission selector dial. on exiting the car a warning sign indicated that the transmission was still engaged. i turned off the engine and waited and was again able to disengage the transmission. i believe this is a very serious safety issue and could have significant consequences if the transmission got stuck in reverse when in a busy parking lot or on a busy road. i have had other problems related to power drainage on this vehicle which rendered it unable to be opened or start. i no longer trust this car until the item is fixed and since this is a july 4th weekend my alternate transportation options are limited. this transmission failure is serious in my opinion. | |||
| 04/09/2010 | 14990 | ||
| Tl* the contact owns a 2009 jaguar xf. while driving at speeds of 10 mph in a parking lot, the electronic shift lever would not shift out of the drive position. the contact then shut off the engine but was unable to restart the vehicle. the vehicle was towed to a local dealer where the electronic shift lever was replaced. the failure mileage was 14,990 and the current mileage was 15,680. | |||
| 03/17/2008 | 35 | 1 | |
| I leased a new 2009 jaguar xf on 3/17/08. the car had one noticeable serious design defect that will certainly kill someone eventually. i reported it to the dealer, sale, service, and regional jaguar. the car has the new paddle shifting levers behind the steering wheel at 3 o'clock and 9 o'clock positions. it is nearly impossible to drive the car without accidentally hitting the paddles -sometimes at inopportune moments, sometimes at high speed. *tr | |||