Jaguar Xj 2002
Model Xj made in 2002 by Jaguar got 3 consumer complains as well as 26 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling and unknown or other. Technical service bulletines regarding electrical system and engine and engine cooling.
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| 41808 | 10/01/2002 | 41808 | 10012227 | Corrosion in electrical connectors, located in the engine compartment, that supply power to the heated windshield. this bulletin replaces bulletin 418-08, amended 02/02. *tt | 02/17/2005 |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 30334 | 09/01/2002 | 30334 | 610185 | Ecm (engine control module) replacement - engine management questionaire reporting requirements. *tt this bulletin replaced bulletin 303-34, dated 10/99. *tt | 04/20/2000 |
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||||
| 41808 | 02/01/2002 | 629945 | Corrosion in electrical connectors, located in the engine compartment, that supply power to the heated windshield. *tt | 04/10/2002 | |
| ENGINE AND ENGINE COOLING | |||||
| 30368 | 03/01/2005 | 10016575 | A rattle emanating from the engine on start-up and idle. *tt | 09/22/2005 | |
| 309501 | 07/01/2004 | 309S501 | 10012194 | Exhaust gas recirculation transfer pipe replace service action. this service bulletin replaces 309s501 dated 04/03. this also includes 2000-02 jaguar xkr model. *eh | 02/17/2005 |
| 30360 | 04/01/2003 | 30360 | 10011313 | Coolant pumps - identifying impeller material - pump replacement guidelines. this bulletin replaces bulletin 303-60, dated 02/03. *tt | 01/14/2005 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 30354 | 06/01/2002 | 10011318 | Overheating - thermostat stuck closed - revised thermostat available. *tt | 01/14/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 10021 | 12/01/2002 | 10012508 | Engine vibration/noise above 1000 rpm. oil pump resonance. install revised oil pump. *tt | 03/03/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 30359 | 01/01/2003 | 10011314 | Chirping noise from accessory drive belt - misaligned belt - replace fead tensioner. *tt | 01/14/2005 | |
| EQUIPMENT - ELECTRICAL | |||||
| 30349 | 03/01/2002 | 634094 | Restricted performance displayed on message center. *jb | 09/27/2002 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| UPS-2110-2B | 08/13/2010 | 10037059 | Jaguar: there are new pre-delivery inspection items for all xj models. *rm | 04/29/2011 | |
| UPS-2110-2B | 08/13/2010 | 10037059 | Ready | 04/29/2011 | |
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 31010 | 07/01/2003 | 10012359 | Difficulty filling fuel tank - fuel gauge not indicating full - spit back/premature shut off - diagnosis. 2000-03 my xjr. *tt | 02/28/2005 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| S-509 | 05/09/2008 | 10026283 | Jaguar: csc letter was received for models xj and xk, model years 2001-2003. may require an increased effort to tighten sufficiently. replace fuel filler cap with revised designed. *pe | 10/15/2008 | |
| S-509 | 05/27/2008 | 10026069 | Jaguar: fuel filler cap difficult to install. check engine mil on - revised fuel filler cap. model xj (x308) and xk (x100). *pe | 09/26/2008 | |
| 481 | 06/01/2005 | 310S509 | 10015594 | Fuel filler cap difficult to install / check engine malfunction indicator lamp (mil) on - revised fuel filler cap - service action s509. *tt | 07/29/2005 |
| PARKING BRAKE - INDICATOR LIGHT | |||||
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| POWER TRAIN | |||||
| 30714 | 08/01/2003 | 10012361 | Shift quality issues/harsh engagement with engine cold - zap - install new transmission control module. *ttt | 02/28/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||||
| 20607 | 04/01/2002 | 20607 | 634099 | Selector lever difficult to shift from park, brake lamp remains lit, revised brake pedal and switch.*jb | 09/27/2002 |
| STEERING - RACK AND PINION | |||||
| 21106 | 10/01/2002 | 10011320 | Steering rack knocking or rattling - revised lower steering column/rack return line - repair procedure. *tt | 01/14/2005 | |
| STRUCTURE - BODY - DOOR | |||||
| 50150 | 01/01/2002 | 629548 | Some vehicles may experience the draft welt for the front door opening coming loose at the top front corner. *slc | 04/02/2002 | |
| SUSPENSION | |||||
| 20417 | 04/01/2003 | 20417 | 10011293 | Vibration/shimmy - tire radial force variation - optimizing wheels and tires. *tt this bulletin supersedes bulletin 204-17, dated 4/02. *tt | 01/13/2005 |
| SUSPENSION - FRONT | |||||
| 20411 | 04/01/2003 | 20411 | 10011290 | Revised front bushings - revised special tools - replacement procedure. *tt this bulletin replaces bulletin 204-11,dated 02/00. *tt this bulletin replaces bulletin 204-11,dated 02/01. *tt | 01/13/2005 |
| TIRES | |||||
| 20417 | 04/01/2002 | 634097 | Vehicles may experience vibration/shimmy in the tire assembly, model xk 2002 and 2003.*jb | 09/27/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/01/2002 | 05/01/2002 | ||
| Vehicle was leased new. vehicle stalls when going from reverse to drive and cooler engine temperatures. dealer says that there is no remedy currently available. dealer has also stated that jaguar is aware of the problem but does not have a solution either. car has less than 500 miles on it. at vehicle delivery, vehicle also had broken power seat track, flaw in headlight and a paint flaw in the trunk.*ak | |||
| UNKNOWN OR OTHER | |||
| 10/15/2009 | 38986 | ||
| Interior roof lining over the back seat all of a sudden came loose without warning, fell down and dangled from the roof and completely blocked the view in the rear view mirror out of the back window. the vehicle operation in this condition was totally unsafe to operate. the dealer where i purchased the vehicle and has provided routine maintenance since i have owned the vehicle (maintenance records prove this), repaired the problem (reglued the lining in place with a special adhesive) at my cost ($493.75), claiming the problem was out of warranty, contrary to my consumer complaint that jaguar should pay for the repair of this obvious latent defect, and it being a severe safety issue. the service department stated to me that jaguar cars in the 1998 to 2004 years routinely had this problem (this dealer repaired many and their service records should prove this) because of a design defect of using the wrong type adhesive or glue that connected the felt roof lining to a foam pad on the roof. normal weather heat deteriorated the glue causing the lining to fall without notice. after 2004 i was told by the service manager the glue was replaced with the correct type adhesive. after many phone calls and letters to jaguar customer service, jaguar refused in writing to compensate me for the latent defect repair of a serious safety problem. i am unaware of jaguar recalling the dated vehicles to repair this safety problem, even though they know it exists, based on the comments from the service manager at my dealer about the regular repairs on 1998-2004 model jaguars. | |||
| VISIBILITY | |||
| 10/15/2009 | 38986 | ||
| Interior roof lining over the back seat all of a sudden came loose without warning, fell down and dangled from the roof and completely blocked the view in the rear view mirror out of the back window. the vehicle operation in this condition was totally unsafe to operate. the dealer where i purchased the vehicle and has provided routine maintenance since i have owned the vehicle (maintenance records prove this), repaired the problem (reglued the lining in place with a special adhesive) at my cost ($493.75), claiming the problem was out of warranty, contrary to my consumer complaint that jaguar should pay for the repair of this obvious latent defect, and it being a severe safety issue. the service department stated to me that jaguar cars in the 1998 to 2004 years routinely had this problem (this dealer repaired many and their service records should prove this) because of a design defect of using the wrong type adhesive or glue that connected the felt roof lining to a foam pad on the roof. normal weather heat deteriorated the glue causing the lining to fall without notice. after 2004 i was told by the service manager the glue was replaced with the correct type adhesive. after many phone calls and letters to jaguar customer service, jaguar refused in writing to compensate me for the latent defect repair of a serious safety problem. i am unaware of jaguar recalling the dated vehicles to repair this safety problem, even though they know it exists, based on the comments from the service manager at my dealer about the regular repairs on 1998-2004 model jaguars. | |||