Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/02/2012 | 98000 | ||
| Tl- the contact owns a 1998 jaguar xj8. the contact stated that the vehicle would stall without warning when driving at higher speeds of approximately 75 mph. the check engine warning light would illuminate after the failure occurred. the vehicle was not inspected or repaired. the failure mileage was 98,000 and the current mileage was 101,000. kmj | |||
| ENGINE AND ENGINE COOLING | |||
| 09/05/2011 | 129701 | ||
| Enigine stall at high speed on highway, notice there has been recall on this before. just purchase the car and check it out carfax and no mention this car was taking in for this recall can i still respond to this recall and how? lawerence yancy | |||
| 01/04/2009 | 106000 | ||
| Tl*the contact owns a 1998 jaguar xj8. when the contact started the vehicle, he heard a clicking noise coming from the engine. the vehicle was taken to the dealer and they determined that the timing tensioner was failing. the cost for repair would be $1,500. the contact is in the process of notifying the manufacturer. the failure mileage was 106,000 and current mileage was 106,050. | |||
| 10/27/2007 | 82000 | 7 | 01/01/2005 |
| Vehicle stalls randomly bringing about a failure of all systems sometimes in the middle of crowded and fast freeways. doing research on the problem it seems to be common for this type of vehicle and there seems to be a solution with the throttle body assembly design but aparently the manufacturer has not issued a recall for it and many people go to the dealerships spending thousands of dollars in repairs that do not solve the actual problem. the failure ocurrs randomly while driving under normal conditions. *tr | |||
| 02/01/2007 | 63000 | 1 | 05/14/2003 |
| Tl*the contact owns a 1998 jaguar xj8. the contact detected a loud rattling noise coming from the vehicle. the vehicle was towed to the dealer, who stated that the timing chain tensioner failed which caused the vales to bend. the pistons and connecting rod were also damaged. the dealer informed the contact that a new engine would be needed. the contact stated that the failure was unexpected, and the vehicle's routine maintenance was up-to-date. the current and failure mileage were 63,000. *ak the consumer provided repair invoices for vehicle and various information from different websites pertaining to the same defect. updated 06/26/07 *tr | |||
| 01/05/2007 | 1 | 12/20/2000 | |
| I have a 1998 jaguar xj8. the vehicle stalls at high speeds, generally after i accelerate over 50 mph. the vehicle is extremely difficult to control and can only be restarted if you bring it to a stop. i had this happen while driving the car in ca. i was almost killed when the vehicle stalled. jaguar dealer, santa monica,repaired as cyl burn out. mechanic told me stalling happened frequently with this model. a few years later,san antonio tx on the 183 highway rush hour. car stalled causing me to swerve next to center median ripping off the engine cover on debris. jaguar fixed throttle body not engine cover.service bulletin, defective throttle body. car ran poorly thereafter. stalled again year later. dealer would not repair. $3,000 to fix.. recently discovered consumers world wide have same problem. service bulletin repair only short term fix. jaguar blog in the uk -consumer discovered from a jaguar mechanic , most throttle bodies needed to be cleaned periodically as the lining bad and build up or deposits would form on the walls of the throttle body and cause it to malfunction. my mechanic had heard of similar problems. i called several jaguar dealerships. i was told, off the record, that i could clean the throttle and get by, but certain cleaners would cause the lining to deteriorate. i was told the replacement was a rip off, off the record. using the appropriate cleaner, the assembly was cleaned without removal. when we turned on the vehicle smoke billowed out of the exhaust for several minutes and then subsided. the vehicle now runs perfectly. jaguar is profiting from replacement of parts that could be cleaned and need top be cleaned regularly. replacements effective short term only. your form allows only s type equip. this is a xj8. *jb | |||
| 12/15/2006 | 56000 | 6 | 04/04/2001 |
| Tl* - the contact stated that while driving at 60 mph the engine shut off on the highway. the contact steered the vehicle to the shoulder and it came to a complete stop. the indicator warning lights were on briefly. the contact was able to restart the vehicle without resistance. *ak updated 03/28/07. | |||
| 11/24/2006 | 50000 | 10 | 03/01/1999 |
| Vehicle stalls at highway speed without warning. throttle body repaired by dealer twice but problem not fixed. jaguar mailed out letter calling for car to be checked by dealer which i did. fix lasted 35k miles now problem back! very dangerous! dealer will not honor repair. *nm | |||
| 10/07/2004 | 1 | 05/15/2002 | |
| Vehicle experienced problem with engine stalling while driving at highway speed at 65 mph. consumer stated that this problem was repaired under a recall. this recall could not be found in nhtsa/artemis data base. the dealer was notified.*ak | |||
| 08/27/2004 | 85000 | 5 | 04/12/1998 |
| Car will stall while decelarating at freeway speeds. throttle body has to the issue. was told there was a recall on this issue worldwide except us. has occurred about five times and can lead to a very dangerous situation.*ak | |||
| 07/10/2004 | 104000 | 10 | |
| Always occurs at highway speeds, once at 60 mph, the engine will completely stall leaving you very dangerously stalled on interstate, have to drift over to emergency lane to restart engine.*ak | |||
| 06/05/2004 | 65 | 2 | 02/14/2002 |
| Car has stalled on the highway while traveling approx. 65 mph. the car has been into the white allen jaguar dealership in dayton ohio and they have not been able to isolate the issue. although, i have paid them on each occasion to clean out the throttle body screen. this past wekend i was on i-75 in cincinnati and it stalled nearly causing a serious accident when i had to trail across 4 lanes to reach the side of the road to pull off. i could have been seriously injured or killed. it was a horrendously frightening experience. something must be done by jaguar to correct this problem. it seems to be rather widespread and of serious danger to the owner and others on the highway at the time the car stalls. *ak | |||
| 05/14/2004 | 83700 | 02/14/2004 | |
| 1998 jaguar xj8 engine stalled on interstate while driving in middle lane. had to pull over on edge on road. vehicle had to sit a while before starting again. has happened several times in residential areas. ford will not admit to having a problem. i understand this is happening all over. ford motor company, jaguar division needs to be investigated and recalls needs to be issued before someone is killed. thanks. | |||
| 06/15/2003 | 46725 | ||
| The car has experienced a major safety problem that is characterized by the engine stopping while driving. according to the dealership where the car was repaired, the problem is due to the throttle plate closing for a self-cleaning mode during normal driving operation, this causes the engine to shut-off from lack of air. i believe this to be a major safety issue because the car engine stops when driving the car. i have taken the car (jaguar xj8 vanden plas) into the dealer (bauer jaguar- santa ana, ca) to fix the problem on 3 different occasions. the repairs were made under factory warranty on all occasions. the first time i took it in the mileage was 39,860 (feb 28, 2002) - the second time mileage was 44,898 (dec 3, 2002) and the last time it was 46,746 (march 24, 2003). the service writers at the dealership were aware of the problem and have seen it on several other vehicles. the dealership (bauer jaguar) instituted a fix (see below) which is not factory approved that appears to have solved the problem. my concern is this could cause accidents and possible deaths to other owners who have experienced the same problem because they haven't had the "fix" performed on their cars. the problem as the service writer explained to me, is due to the throttle body going into a "self cleaning" mode while the car is operating. this "self cleaning" mode means the throttle plate closes which shuts-off air to the engine, causing engine shutdown. the "fix" is to install a stop on the throttle plate so that the plate cannot completely close. | |||
| 03/27/2004 | 54000 | 1 | 05/21/2001 |
| Vehicle stalled at highway speeds without warning. no impact reported. *ak dealer cleaned throttle body, but after 9 to 12 months problem recurred. whenever vehicle stalls, ignition has to be turned off and then on to rectify the problem. in addition, when vehicle stalls, accelerator pedal delivered no fuel. vehicle must be pulled over, turn off the engine and turn it on again in order for vehicle to run normal. dealer also performed repair on steering wheel because consumer experienced vibration at highway speed. wiper blades were replaced. *la | |||
| 10/11/2002 | |||
| Consumer states engine stalls intermittently without warning. dealer has checked 4x. dealer has been able to duplicate problem, but can not determine the cause. ts | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/20/2006 | 69000 | 100 | 08/30/2006 |
| Tl* - the contact's stated the vehicle was purchased on august 30th 2006, and had problems with loss of power. the vehicle lost power about 100 times while driving65 mph. the contact took the vehicle to the local jaguar dealer for a check up. the dealer informed him that they did not know the cause of the failure. the contact states that on november 20, 2006, while exiting the highway, the vehicle was involved in a crash due to loss of vehicle power and difficulty in steering. the conta ct's vehicle struck the vehicle in front of her. the incident was reported to police. after the crash, the contact states took the vehicle to dealer an oil change and was informed that the vehicle had a recall on file. the contact took the vehicle back to the dealer ,and was informed that it had already been repaired in november 2004. also , was told that the vehicle was out of warranty, and so the costs of repairs would not be covered. the manufacturer refused to cover the repairs since the recall problems had already been repaired in 2004. *ak | |||
| 11/01/2005 | 1 | ||
| Consumers 1998 jaguar shuts off while driving. *ts (11/16/05) the dealer was unable to repair the vehicle. *sc | |||
| 09/10/2005 | 67700 | 1 | |
| Over the past six (6) months, the vehicle has stalled on the highway approximately 4 times. had to drift onto the shoulder, put vehicle in park to start car again. that is a very dangerous situation to be on an interstate traveling at a speed of 50 and above having to drift across lanes with absolutely no power. as of this past weekend, i started the car, the airbag light would not go off. the next day, the car was making a horrible noise and once again the airbag light was on. the noise sounded as if something was loose underneath the hood. the car sounded so horrible, i had it towed versus driving it to the shop. i got the bad news that the engine has no compression and needs to be replaced. the mechanic has no idea what went caused this. i will have to get another engine or let the mechanic break the current engine down to see what parts can be re-used. i read on another website that a few people had to have engines replaced on the 1998 jaguars for no apparent cause. this is ridiculous and no fault of mine. i have kept up the maintenance. i found this link which suggests possible engine failure causes http://www.jagservice.net/jaguar_v8_secondary_tensioners.htm. *nm | |||
| 03/19/2005 | 2 | 12/25/2002 | |
| Dt: contact states while driving her vehicle on the express way approximately 75 mph vehicle completely shut down. there has been a recall issued on the throttle body. this was replaced. the contact was still having problems, the throttle body has been replaced 4 times. the service dealer stated there wa slow cylinder compression, and that the engine needed to be replaced. another mechanic stated that the throttle body was still the problem.*ak | |||
| 07/10/2003 | 1 | ||
| Consumer states that while driving and with no warning vehicle will stall, and it will be hard for the consumer to control the vehicle. dealer notified. *ak | |||
| 06/23/2003 | 1 | ||
| Consumer states while driving at 60mph and with no warning the vehicle shut off, causing consumer to pull off the road. dealer has been notified. *ak | |||
| 06/10/2003 | 33000 | 10 | 12/31/2001 |
| Engine stalls at highway speeds with no advance warning. power steering and power brakes are therefore also inoperable. vehicle must be coasted in this condition to a stop and put in park before it will restart. this obviously is a life-threatening maneuver in multiple lanes of 70 mph traffic.dealer has attempted several times to repair vehicle. *ak condition has occured multiple times; the date below is the most recent. | |||
| 01/01/2003 | 8 | 01/01/2002 | |
| The vehicle stalled on several occasions, and the windshield wipers did not turn off. the service dealer told the consumer they needed to clean and adjust the throttle housing, and the vehicle was designed to stall when maintenance was needed. mr scc *jb | |||
| 01/07/2003 | 1 | 09/18/1998 | |
| 1998 jaguar xj8 - engine stalls without warning when car is driving at highway speeds. only stalls with speeds over 55 mph. have taken auto to dealership numerous times and they have not been able to fix problem yet. i have safety concerns with this problem. this is not a new problem with this year and model. no factory recalls have been issued for this problem. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 08/12/2004 | 61300 | 1 | 08/11/2004 |
| Engine stalled at 75 miles per hour on the highway. this happened as i was accelerating and climbing a hill - car just suddenly lost power. i was forced to pull over on the side of the road. the car was difficult to restart after the incident, but eventually started up again and returned to normal. no injuries or accidents, luckily, but i have been driving the car very carefully since the incident in order to avoid trouble. the car has not been serviced, but the cause of the defect is well-known among jaguar owners and dealers. i have spoken with many other owners of the 1998 xj8 who have complained of the same problem. the problem is well-documented by jaguar, and yet no recall has been issued yet. the tendency of the car to stall at highway speeds is a potentially life-threatening defect. i hope you will consider taking action on this case immediately. *ak | |||
| 01/18/2003 | 55600 | 0 | 02/22/2002 |
| While traveling on the freeway at 70 mph, the engine shuts off. have taken it to the dealer 6 times in the last 3 months of 2003 to have fixed. supposedly they replaced the engine on the third service time, but within 4 days the same problem occurred while driving on the highway. i am afraid to drive this car. each time i take it to the dealer for service they insist the problem is fixed, yet the same thing keeps happening, the engine shuts off for no reason. the dealer has told me they do not know why this is happening and supposedly they take it for a test drive and it doesn't happen for them. *nlm | |||
| 12/12/2002 | 78000 | 5 | 11/12/2002 |
| 98 jaguar xj8. engine stalls without waring at freeway speeds. jaguar dealer service rep indicated this was something that is not uncommon. throttle body stated to be the cause of the failure, according to dealer service rep. very dangerous situation. it has happened 5 times. pls advise if this is being investigated. i have copies of previous complaints from web site. | |||
| 11/18/2002 | |||
| Consumer states vehicle stalls while driving at any speed with out any reason, dealer has inspected the vehicle seven time and could not duplicate or correct the problem. please provide further information. ts | |||
| 07/24/2002 | 5 | 07/01/2098 | |
| This is the 5th occurrence of this engine stalling at highway speed. prior stallings occurred on12/8/98, 7/14/99, 10/19/00,11/17/00 and finally today: 7/24/02. multiple attempts have been made by the dealer to solve this problem, and yet it persists as a safety matter. i do not allow my wife to drive the car. one additional comment, it is no fun to be at freeway speed and find that your car has suddenly stopped running.*ak | |||
| 01/10/2002 | 1 | 04/01/1998 | |
| While driving on the freeway my car died out even though my pedal was to the floor. it was the most frightening experience of my life and i feared for my safety. i was a miracle i was not killed. *ak | |||
| 08/28/2001 | 1 | 10/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 12/08/1998 | 3 | 07/01/1998 | |
| I purchased a 1998 jaguar xj8 from peyton cramer jaguar in july of 1998, vin # sajhx1240wc842852. since that time i have had a repeated problems with engine stalling at freeway speeds (55-70 mph). this occurs with no warning, and places my family and me at risk. when the engine stalls i have to drift over to the right lane, against the flow of traffic so that i can park the car. only then can i restart the engine, since it must be started in the park shifter position.*ak | |||
| 2 | 12/15/1997 | ||
| In the morning when consumer starts vehicle and puts it in reverse, vehicle jumps. also, consumer stated that he has to put vehicle in neutralto stop the jerking movement.*ak while driving at 60-65 mph and 30-40 mph engine cuts off. *yh | |||
| 08/13/1999 | 2 | 10/01/1998 | |
| Engine failed on two occasions while driving at a speed of fifty miles per hour. mjs | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 02/01/2007 | 66000 | 1 | 05/06/2003 |
| Tl*- the contact owns a 1998 jaguar xj8, and stated that the timing tensioner failed and caused the valves to stay open ,which in turn caused the vehicle to lose power at any given time. the current and failure mileage were 66,000.*ak | |||