Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 02/15/2012 | 100000 | ||
| Tl* the contact owns a 1998 jaguar xj8. while stopped, the contact depressed the accelerator pedal but the vehicle would not accelerate. the vehicle began to accelerate once the speedometer displayed 15 mph. the vehicle was taken to an independent mechanic for a diagnostic test. the mechanic stated that there was a recall under nhtsa campaign id number: 99v138000 (power train:automatic transmission), that may be related to the failure. the manufacturer was made aware of the failure and stated that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. | |||
| 02/15/2012 | 100000 | ||
| Tl-the contact owns a 1998 jaguar xj8. while stopped, the contact depressed the accelerator pedal but the vehicle would not accelerate. the vehicle began to accelerate once the speedometer displayed 15 mph. the vehicle was taken to an independent mechanic for a diagnostic test. the mechanic stated that there was a recall under nhtsa campaign id number: 99v138000 (power train:automatic transmission), that may be related to the failure. the manufacturer was made aware of the failure and stated that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. sm. | |||
| 03/02/2012 | 74000 | ||
| Tl* the contact owns a 1998 jaguar xj8. while traveling 20 mph, the contact noticed that the transmission fault warning light was illuminated. moments later, the vehicle slightly hesitated before accelerating. the vehicle was not diagnosed or repaired. the current and the failure mileage was 74,000. | |||
| 03/02/2012 | 74000 | ||
| Tl- the contact owns a 1998 jaguar xj8. while traveling 20 mph, the contact noticed that the transmission fault warning light was illuminated. moments later, the vehicle slightly hesitated before accelerating. the vehicle was not diagnosed or repaired. the current and the failure mileage was 74,000. kmj | |||
| 03/02/2012 | 74000 | ||
| Tl- the contact owns a 1998 jaguar xj8. while traveling 20 mph the contact noticed that the transmission fault warning light had appeared on the dashboard, moments later the vehicle would slightly hesitate before accelerating. the vehicle has not been diagnosed and has not been repaired. the current and failure mileages are 74000. bml | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/18/2009 | 150786 | 1 | |
| Transmission fault light has come on in the car. many owners have experienced the same issue. this cost about $2700 to fix. *tr | |||
| 09/30/2008 | 94874 | ||
| Tl*the contact owns a 1998 jaguar xj8. while driving approximately 40 mph, the vehicle began jerking forward and the transmission warning indicator illuminated on the instrument panel. the contact continued driving, but the vehicle would not accelerate past 20 mph. she later attempted to make a u-turn and the vehicle would not accelerate. she had to shift into park and then back into drive in order for the vehicle to move forward. the vehicle was towed to the contact's residence and has not been moved. the dealer has not been notified and a diagnosis has not been performed. the manufacturer stated that there was no recall for the failure. the current mileage was 94,878 and failure mileage was 94,874. | |||
| 09/01/2006 | 113000 | 1 | 10/01/2004 |
| Tl* - the contact stated that his 1998 jaguar xj8 hesitated while accelerating from a stop. once the vehicle's speed rose to 20 mph, there was a loud bang. this was followed by the transmission warning light illuminated constantly. the vehicle was taken to a service dealer, where it was determined that there were fine cracks within the gear teeth. the contact felt that vehicle should be covered under nhtsa recall id campaign 99v138000 since the vehicle experienced the same incident as mentioned in the recall.*ak the consumers vehicle identification number was out of range for the recall. updated 02/06/07. *jb | |||
| 10/01/2006 | 114500 | 1 | |
| Dt*: the contact stated the vehicle hesitated while accelerating from a stop. once the vehicle speed rose to 20 mph, there was a loud bang. this was followed by the transmission warning light illuminating constantly. the vehicle was taken to a service dealer, where it was determined that there were fine cracks within the gear teeth. | |||
| 01/03/2006 | 105541 | 1 | 09/29/2001 |
| 1998 jaguar xj8 zf-transmission failure. vehicle has 105, 542 miles. vehicle would jerk and shudder under light acceleration (2nd &3rd gears). transmission is a zf- 5 speed, sealed unit-no servicing. this happened 3-4 times but did not trigger a fault code. when starting from a stop sign, there was a loud grinding noise that sounded like the gears were not meshing. i pulled over and checked the vehicle for leaks or obvious damage- none noted. started vehicle and attempted to merge into traffic. more grinding, transmission started slipping (over speed) which triggered gear box fault code. transmission went into limp mode and i drove it one mile to my home. had vehicle towed to an authorized jaguar mechanic. fault codes were read. codes= 1732 (gear control), 1732 gear control-2nd gear, 1733 gear control 3rd gear, 1722 stall speed failure. remedy is to replace the transmission- $7800.00. vehicle towed home. contacted jaguar cars customer service regarding nhtsa recall 99v138000 power train: automatic transmission. this recall has to do with fine cracks in gears within the gear box, potently causing transmission to lock up. jaguar said there are no outstanding service bulletins regarding the transmission for my vehicle. jaguar was not even aware of the 99v138000 campaign recall. transmission will not engage in any forward gears and has minimal, jerky movement in reverse. vehicle moves forward when in neutral. this transmission has no maintenance no filter changes, no fluid change intervals. if you can't check the fluid, filters or service the transmission, how are you supposed to know its condition? the vehicle is non-operational at this time. *jb | |||
| 08/26/2005 | 122947 | 1 | 06/30/2005 |
| Dt: 1998 jaguar xj8. the consumer states the transmission locked. the vehicle is at a transmission place now. the transmission locked up in the driveway, after it sat for approximately half an hour he took it to dealer. this is the only time this happened. there was recall 99v138000 concerning transmission. when he called jaguar, they stated this vehicle was not part of the recall. this is a complaint from canada, the mileage is in kilometers.*ak *jb | |||
| 06/05/2003 | 2 | ||
| When the gear was shifted from park to drive or reverse, the transmission jump forward. the dealer reset the computer, however the problem recurred. *jb | |||
| 2 | 12/15/1997 | ||
| In the morning when consumer starts vehicle and puts it in reverse, vehicle jumps. also, consumer stated that he has to put vehicle in neutralto stop the jerking movement.*ak while driving at 60-65 mph and 30-40 mph engine cuts off. *yh | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 04/01/2003 | 54000 | 1 | 11/06/2000 |
| The air bag light illuminated on the dashboard. *jb also fluid leaked from the rear axle and the shaft axle, o-ring, and locktab were replaced. *ts *jb | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 11/02/2004 | 80000 | 4 | |
| Recall remedy failed. after the recall for the throttle was performed the recall defect happened again. *ak recall campaign# 98v022000. jaguar stated that the they were not responsible for any further corrective action. the vehicle continued to stall. (more frequently) in other attempts to remedy the stalling problem, the dealer would reprogram the ecm (electronic control module) and suggested that the vehicle was fine. the software fix recommended by jaguar had not corrected the problem. the consumer also stated that a chirping noise would occur upon deceleration. the front brake shroud was adjusted. jaguar investigated and changed an idler pulley and the serpentine belt but the chirping noise was still present. the problem was diagnosed as a bad differential at 80k miles. *sc *jb | |||