Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/05/2011 | 58 | ||
| As i was going down a slopping street at approximately 30-35 mph, i stepped on the brakes to slow decline but car surged forward, immediately gaining speed up to 58 mph. when i leveled out at the bottom of the hill i was able to pull over to side of road by tapping on the brakes until i came to a complete stop. second incident happened two days later. while stopped at a stop sign waiting to turn left, car accelerated forward going from 0 to approximately 30 mph barely missing car coming at me from the left. was in middle of the road before i knew it. stopped car as before, light repeated taps on brakes. car is at jaguar dealership for inspection. | |||
| 08/06/2010 | 62000 | ||
| Tl- the contact owns a 1998 jaguar xj8. while traveling 70 mph the contact released his foot off of the accelerator pedal and noticed that the vehicle had suddenly shut off without warning. the vehicle has not been diagnosed and 2 years prior the vehicle was taken to the dealership where the throttle body was replaced. the failure mileage was 62000 and the current mileage was 68000. bml | |||
| 05/12/2008 | |||
| Tl* the contact owns a 1998 jaguar xj8. the contact received a manufacturer notification regarding service action number s514 (closed throttle operation). the manufacturer provided a no charge remedy under the customer satisfaction program. the letter was received approximately one year ago. the authorized dealer was notified in january 2010 for the service repair. however, the service action number s514 expiration date was december 30, 2009. the contact was displeased to know the expiration date was not disclosed on the notification letter. the failure mileage was unknown. | |||
| 09/10/2005 | 67700 | 1 | |
| Over the past six (6) months, the vehicle has stalled on the highway approximately 4 times. had to drift onto the shoulder, put vehicle in park to start car again. that is a very dangerous situation to be on an interstate traveling at a speed of 50 and above having to drift across lanes with absolutely no power. as of this past weekend, i started the car, the airbag light would not go off. the next day, the car was making a horrible noise and once again the airbag light was on. the noise sounded as if something was loose underneath the hood. the car sounded so horrible, i had it towed versus driving it to the shop. i got the bad news that the engine has no compression and needs to be replaced. the mechanic has no idea what went caused this. i will have to get another engine or let the mechanic break the current engine down to see what parts can be re-used. i read on another website that a few people had to have engines replaced on the 1998 jaguars for no apparent cause. this is ridiculous and no fault of mine. i have kept up the maintenance. i found this link which suggests possible engine failure causes http://www.jagservice.net/jaguar_v8_secondary_tensioners.htm. *nm | |||
| 03/19/2005 | 2 | 12/25/2002 | |
| Dt: contact states while driving her vehicle on the express way approximately 75 mph vehicle completely shut down. there has been a recall issued on the throttle body. this was replaced. the contact was still having problems, the throttle body has been replaced 4 times. the service dealer stated there wa slow cylinder compression, and that the engine needed to be replaced. another mechanic stated that the throttle body was still the problem.*ak | |||
| 11/02/2004 | 80000 | 4 | |
| Recall remedy failed. after the recall for the throttle was performed the recall defect happened again. *ak recall campaign# 98v022000. jaguar stated that the they were not responsible for any further corrective action. the vehicle continued to stall. (more frequently) in other attempts to remedy the stalling problem, the dealer would reprogram the ecm (electronic control module) and suggested that the vehicle was fine. the software fix recommended by jaguar had not corrected the problem. the consumer also stated that a chirping noise would occur upon deceleration. the front brake shroud was adjusted. jaguar investigated and changed an idler pulley and the serpentine belt but the chirping noise was still present. the problem was diagnosed as a bad differential at 80k miles. *sc *jb | |||
| 04/14/2004 | 49000 | 4 | 02/01/2001 |
| While driving at low speeds the vehicle stalled three times. *ak it was determined that the stalling was caused by the throttle cable housing. *nm | |||
| 49723 | 3 | ||
| Vehicle stalled and coasted to a stop while driving at 65 mph. pushing the accelerator during this time was totally ineffective. *ak | |||
| 1 | |||
| 1998 jaguar xj8 periodically stalled for no apparent reason while driving at highway speeds. *ph | |||
| 03/04/2004 | 7 | ||
| Car repeatedly stalls at highway speeds. car must be pulled over with no power and restarted.*ak | |||
| 03/01/2002 | 2 | ||
| Problem with vehicle's throttle plate.*mr consumer experienced this failure twice while traveling on the highway. vehicle completely lost all power. the first repair failed after the year warranty expired on the throttle plate. the second repair failed and the consumer had to replace the throttle part for $1800. *ph *jb | |||
| 07/24/2003 | 45000 | 3 | 04/02/2002 |
| While traveling on the freeway at speed of approx. 60 miles per hour the vehicle lost the ability to accelerate and coasted to a stop. fortunately i was able to pull over and restart the car. the loss of power resulted in a very dangerous situation on one occasion as i was stuck between a cement truck in front and a car carrier to the rear. i definitely feared for my life. after the third event i contacted rusnak jaguar in pasadena and they told me the problem was due to carbon buildup in the throttle body and the solution is to remove the throttle body and clean and readjust. i had this work done on the 50,000 mile service at a cost of $200. i was told this problem is only on the 1998 and 1999 models and that a fix came on later models. i believe a recall is in order on this car. *ph | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/16/2000 | 0 | ||
| Consumer was pulling inside of angle parking lot traveling about 5mph when accelerate pedal went down to the floor and locked. she tried to hold on the brake, and vehicle drove into a sheet metal wall . there were no injuries at this time.*ak | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| Recall 98vo22000; cable adjustment bracket nut on the outer sleeve of the throttle cable can become displaced from the cable adjustment bracket. recall remedy did not correct the problem, please give any further details.*ak | |||