Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/24/200310001009/24/2003
 The power window on driver
ELECTRICAL SYSTEM - BATTERY
03/15/20061000503/01/2005
 Tl*the contact owns a 2004 jaguar xj8. while driving 5 mph the vehicle would not stop when the brakes were applied this caused him to crash into another vehicle. the road conditions were dry. the contact stated that there was damage to her bumper. the failure occurred on five occasions however only two resulted in a crash. the dealer was unable to diagnose the failure. the first failure mileage was 5,000 and the current mileage was 10,500 when turned in on 05/02/07. updated 02-01-08 *bf the consumer stated each occurrence transmission lost ability to downshift. the consumer further stated had software malfunction and battery had to be replaced twice. the consumer stated he was forced to pay off the last year of the vehicle as the dealer would not excuse him from the last year of payment. updated 02/01/08 *tr
ELECTRICAL SYSTEM - SOFTWARE
03/15/20061000503/01/2005
 Tl*the contact owns a 2004 jaguar xj8. while driving 5 mph the vehicle would not stop when the brakes were applied this caused him to crash into another vehicle. the road conditions were dry. the contact stated that there was damage to her bumper. the failure occurred on five occasions however only two resulted in a crash. the dealer was unable to diagnose the failure. the first failure mileage was 5,000 and the current mileage was 10,500 when turned in on 05/02/07. updated 02-01-08 *bf the consumer stated each occurrence transmission lost ability to downshift. the consumer further stated had software malfunction and battery had to be replaced twice. the consumer stated he was forced to pay off the last year of the vehicle as the dealer would not excuse him from the last year of payment. updated 02/01/08 *tr
ELECTRICAL SYSTEM - STARTER ASSEMBLY
06/26/20041206/25/2004
 Dt: 2004, jaguar, xj8. vehicle had to have the brakes and transmission replaced. also, vehicle needed a new starter because the key will not come out of the ignition. after vehicle was taken to the dealership the catalytic converter made a popping noise. there were no other problems with the vehicle to the best of the consumers knowledge. consumer felt that the mechanics working on vehicle were guessing as to the cause of the problem without solving the problem, consumer took vehicle back to the dealer 12 times since purchasing vehicle on june 25, 2005. *ak