Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
12/29/2007107/26/2003
 While stopped at a red light, foot on brake, shift in drive, vehicle went into very high rate of acceleration and lunged uncontrollably forward. luckily there was no vehicle in front of me as i would have crashed into it. i notified the dealer and he referred me to a local dealer. the vehicle was inspected and i was assured that they found nothing wrong. this was a very scary situation and the manufacturer should seriously look into the matter. *tr
03/15/20061000503/01/2005
 Tl*the contact owns a 2004 jaguar xj8. while driving 5 mph the vehicle would not stop when the brakes were applied this caused him to crash into another vehicle. the road conditions were dry. the contact stated that there was damage to her bumper. the failure occurred on five occasions however only two resulted in a crash. the dealer was unable to diagnose the failure. the first failure mileage was 5,000 and the current mileage was 10,500 when turned in on 05/02/07. updated 02-01-08 *bf the consumer stated each occurrence transmission lost ability to downshift. the consumer further stated had software malfunction and battery had to be replaced twice. the consumer stated he was forced to pay off the last year of the vehicle as the dealer would not excuse him from the last year of payment. updated 02/01/08 *tr
03/09/200718000612/08/2004
 This jaguar 2004 xj8 has been subject to 6 unintended acceleratons over a period of half a year including two in the dealer's shop. when in traffic or close quarters it has been necessary to place the shifter in neutral or reverse to control the acceleration. the dealer has had the car in his shop on three occasions. on the first occasion nothing was found. on the second occasion it was said that the fuel pump or its wiring harness were faulty and were replaced. on the present occasion it was thought that possibly this was a transmission problem. there have been mutiple episode and so only the last one is mentioned below.
06/26/20041206/25/2004
 Dt: 2004, jaguar, xj8. vehicle had to have the brakes and transmission replaced. also, vehicle needed a new starter because the key will not come out of the ignition. after vehicle was taken to the dealership the catalytic converter made a popping noise. there were no other problems with the vehicle to the best of the consumers knowledge. consumer felt that the mechanics working on vehicle were guessing as to the cause of the problem without solving the problem, consumer took vehicle back to the dealer 12 times since purchasing vehicle on june 25, 2005. *ak
06/29/200435551
 Problems with 2004 jaguar xj8 transmission.*mr transmission fluid was leaking due to a faulty output flange and seal. the transmission also leaked. the consumer researched the nhtsa website and found two recall. one was for the automatic transmission and the other one was for the frontal air bags. the consumer would like to know if her vehicle is part of or potentially could be part of the safety recall. *nm
POWER TRAIN - AXLE ASSEMBLY
06/16/200516668110/28/2004
 2004 jaguar xj8 new vehicle limited warranty.***no answer required***. *mr while driving the the front passenger side whell came off cauing considrable damage to the vehicle and dfamge to tow other vehicle's.