Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
04/11/2011115000
 Tl* the contact owns a 2004 jaguar xj8. the contact stated that the vehicle exhibited abnormal acceleration three times when applying the brakes. in order to stop the acceleration, the vehicle would be shifted into neutral. the vehicle was not inspected for the failure and was no longer being driven. the failure and current mileage was 115,000.
04/11/2011115000
 Tl- the contact owns a 2004 jaguar xj8. the contact stated the driver of the vehicle experienced a sudden acceleration on three occasions. the contact stated when they would put their foot on the brake, the vehicle would accelerate and the only way to stop the acceleration was to put the vehicle in neutral. the vehicle had not been inspected at the time of the complaint. the vehicle is currently not being driven. the failure mileage and current mileages were 115,000.rl
05/25/2010306/01/2008
 2004 jaguar xj8 . consumer states unintended acceleration *tgw the consumer stated while approaching a four-way stop, he began to slow down. he was driving slowly, when he removed his right foot from the accelerator and began to press down on the brake pedal. instead of the vehicle gradually slowing down, the engine raced to an extremely high rpm. he pressed further on the brake, but the vehicle lunged forward about 30 feet before stopping just short of a truck crossing in the intersection. the same situation happened again in a parking lot which caused the consumer t run up on a concrete stop almost striking a pedestrian. when the consumer arrived home later in the evening, there was a recall notice in the mail and he immediately took the vehicle to the dealer. the dealer checked for the recall and the problem, but they were unable to find anything wrong. the same incident happened again where the consumer almost hit a vehicle approaching from his left. a notification light illuminated which read dsc not available. in each instance, the consumer was traveling no more than 5 to 10 mph. 8jb
12/15/2007294501
 I was braking into a parking spot at the bank when without notice my vehicle accelerated wildly. i pressed on the brake with all of my weight to stop from literally ramming my vehicle into the side of the bank. the roar of the transmission was like someone was stepping full force on the gas pedal, but my foot was solidly on the brake and not even touching the gas pedal. it was terrifying. if there happened to be someone walking on the sidewalk in front of me, i would have hit them. i wouldn't have been able to avoid it. as it was, the only way i could stop the car from driving forward was to shift the car into park and then turn it off. after waiting a while, i restarted the car and cautiously drove home without further incident. this problem with sudden acceleration is so serious. it's only a matter of time before someone is seriously injured or killed....please look into it! *tr
12/29/2007107/26/2003
 While stopped at a red light, foot on brake, shift in drive, vehicle went into very high rate of acceleration and lunged uncontrollably forward. luckily there was no vehicle in front of me as i would have crashed into it. i notified the dealer and he referred me to a local dealer. the vehicle was inspected and i was assured that they found nothing wrong. this was a very scary situation and the manufacturer should seriously look into the matter. *tr
02/05/20054141205/18/2004
 While parking the vehicle it accelerated. consumer turned the vehicle off to stop. at the second occurrence consumer was at a complete stop when the vehicle accelerated causing it to strike the vehicle in front. dealer was unable to find any defects. *ak *nm
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
09/05/2008276171
 Jaguar 2004 failure of accelerator sensor while driving on i-40/i75 in knoxville, tn resulting in a instant shutdown of engine that could have resulted in a fatal or near fatal accident by being run over by traffic from the rear. resulted in a 900 dollar repair as sensor was a part of throttle body that according to dealer had to be replaced. i am questioning that jaguar can have a car on the road that does not have a backup for this type of failure. *tr
12/15/200729000103/27/2007
 I was braking into a parking spot at the local bank when without notice my vehicle accelerated wildly. i pressed on the brake with all of my weight as if my life depended on it. the roar of the transmission was like someone was stepping full force on the gas pedal, but my foot was solidly on the brake and not even touching the gas pedal. it was terrifying. i could hardly keep from driving into the side of the bank. if there happened to be someone walking on the sidewalk in front of me, i would have hit them. i wouldn't have been able to avoid it. as it was, the only way i could stop the car from driving forward was to shift the car into park and then turn it off. after waiting a while, i restarted the car cautiously, and drove it home without incident. *tr
03/29/2007304/04/2005
 The first incident was at a parking lot booth. i had my foot on the break and the engine raised for about ten seconds like if someone was pressing the gas. it sounded like the engine was going to blow up. i had to press the break pedal hard to keep it from moving and hitting the gate. the second incident was approximately 2 weeks later at an intersection. i was stopped at a light with my foot on the break when the engine started raising again like if someone was pressing on the gas. i looked down to see if the rug was on the way. there was nothing pressing on the gas pedal. this time it did not stop by itself; i had to shift gears because it was hard to hold the break. i put it on park and turned off the car. i was able to start the car back on but it would not shift gears. it was towed to the dealership. rusnak-pasadena kept it for 2 weeks. they replaced the transmission and determined that there was nothing wrong with the car. they suggested i had my foot on both pedals and wanted to give me instructions on how to use one pedal at a time. i drove the car three more times (local driving only). the last time was yesterday afternoon. i was getting out of a parking lot, behind two cars, all of a sudden the engine started to raise again. i placed it in park and the engine stopped raising. i drove the car home and started looking at any other such reports for this car. i found two incidents in your files. one was reported on 01/26/05 (reference #1018965), the other was reported on 09/20/06 (reference #10168741). *jb
09/18/200614000109/03/2003
 Dt*: the contact stated the accelerator and brake pedals were too close together causing accidental and simultaneous depression of both pedals. the dealer was notified. updated 10/17/2006 - the driver side seat belt buckle failed to engage. a new buckle was ordered. the consumer could not remove the lug nuts from the wheel. *nm