Jaguar Xk 2007
Model Xk made in 2007 by Jaguar got 19 consumer complains there is 1 recall as well as 29 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and exterior lighting. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. There was one recall concerning tires .
Model 2007
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | ||||||||||||||||
| 09V161000 | JAGUAR CARS LTD | from 09/18/2007 to 03/31/2009 | V (Vehicle) | 112 | 06/08/2009 | MFR | JAGUAR CARS LTD | 05/19/2009 | 05/18/2009 | 571 | 138 | |||||
| Defect Summary | Jaguar is recalling 112 my 2007-2009 xk vehicles fitted with run flat tires for failing to comply with the requirements of federal motor vehicle safety standard no.138, tire pressure monitoring system, (tpms). the tpms warnings were turned off. if the tpms electronic control unit were to send a signal to the instrument cluster to display a tpms warning telltale, the light would not illuminate nor would the supplementary warning text on the instrument cluster message center be displayed. | |||||||||||||||
| Consequence Summary | Failure to warn of tire deflations is a non-compliance with fmvss 138 and could lead to tire failure and a crash. | |||||||||||||||
| Corrective Summary | Dealers will update the car configuration file settings to enable the instrument cluster to flag the warning symbols as required by fmvss 138 and associated test in the instrument cluster message center. the remedy will be performed free of charge. the recall is expected to begin on or before june 8, 2009. owners may contact jaguar at 1-201-818-8500. | |||||||||||||||
| Notes | Jaguar recall no. j013.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 00003 | 12/21/2006 | 10022326 | Restraints control module (rcm) configuration. *kb | 07/26/2007 | |
| ELECTRICAL SYSTEM | |||||
| JTB-00208 | 11/22/2010 | 10037272 | Jaguar: electronic parking brake re-calibration procedure. *rm | 05/17/2011 | |
| JTB-00208 | 11/22/2010 | 10037272 | Ready | 05/17/2011 | |
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| JTB-00147 | 02/02/2009 | 10028744 | Jaguar: unable to unlock vehicle/no electrical power. after using mechanical key to enter vehicle, engine will not crank. repair procedure. *pe | 05/22/2009 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-K-005 | 06/02/2009 | 10031009 | Jaguar: tcm software update. a limited number of vehicles may have been manufactured away from process, and in some cases the engine control module (ecm) is unable to report the freeze frame data on behalf of the transmission control modu | 12/30/2009 | |
| JTB-00147 | 02/02/2009 | 10028744 | Jaguar: unable to unlock vehicle/no electrical power. after using mechanical key to enter vehicle, engine will not crank. repair procedure. *pe | 05/22/2009 | |
| K013 | 02/10/2008 | K013 | 10023658 | Service action: xk enhancement program - software upgrades and fuel filler flap repair. *nj updated 4/28/08. *nj | 01/22/2008 |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 00004 | 12/21/2006 | 10022327 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0172/p0175 stored. *kb | 07/26/2007 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 417001 | 10/16/2006 | 10020789 | Headlamp has condensation on the inside of the lens. *kb | 01/16/2007 | |
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| K013 | 02/10/2008 | K013 | 10023658 | Service action: xk enhancement program - software upgrades and fuel filler flap repair. *nj updated 4/28/08. *nj | 01/22/2008 |
| PARKING BRAKE | |||||
| JTB-00208 | 11/22/2010 | 10037272 | Ready | 05/17/2011 | |
| JTB-00208 | 11/22/2010 | 10037272 | Jaguar: electronic parking brake re-calibration procedure. *rm | 05/17/2011 | |
| PARKING BRAKE - INDICATOR LIGHT | |||||
| SSM-36224 | 10/25/2007 | 10032248 | Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed. *pe | 02/25/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TSB-K-005 | 06/02/2009 | 10031009 | Jaguar: tcm software update. a limited number of vehicles may have been manufactured away from process, and in some cases the engine control module (ecm) is unable to report the freeze frame data on behalf of the transmission control modu | 12/30/2009 | |
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||||
| JTB-00175 | 01/20/2010 | 10033384 | Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the | 08/16/2010 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| JTB-00175 | 01/20/2010 | 10033384 | Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the | 08/16/2010 | |
| SEATS | |||||
| 00049 | 07/12/2007 | 10023302 | Jaguar- passenger seat occupancy warnings. *nj | 11/08/2007 | |
| SERVICE BRAKES, AIR - DISC | |||||
| 00008 | 10021473 | Clean and apply grease to front caliper brake pad anchor surfaces and install new front brake pads. jaguar x150, x350, and x200 years 2006-2007. *kb | 04/30/2007 | ||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| JTB-00175 | 01/20/2010 | 10033384 | Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the | 08/16/2010 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||||
| JTB-00175 | 01/20/2010 | 10033384 | Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the | 08/16/2010 | |
| STRUCTURE - BODY | |||||
| JTB-00121 | 10/05/2010 | 10037147 | Jaguar: on some xk models, water may leak into the passenger footwell due to a blocked air conditioning drain tube. *rm | 05/09/2011 | |
| JTB-00121 | 10/05/2010 | 10037147 | Ready | 05/09/2011 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| JTB-00121 | 10/05/2010 | 10037147 | Ready | 05/09/2011 | |
| JTB-00121 | 10/05/2010 | 10037147 | Jaguar: on some xk models, water may leak into the passenger footwell due to a blocked air conditioning drain tube. *rm | 05/09/2011 | |
| SUSPENSION | |||||
| 204002 | 08/16/2006 | 10021070 | Knock from front suspension. *kb | 02/27/2007 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 204001 | 06/20/2006 | 10020082 | Tire pressure monitoring system (tpms) concern diagnosis. *tt | 07/19/2006 | |
| TIRES - SIDEWALL | |||||
| 00010 | 02/05/2007 | 10021475 | Permanent high spot marking to tire inboard sidewall. *kb | 04/30/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/25/2008 | 4000 | 1 | |
| Vehicle is equipped with a keyless start option. on two occasions within 3 days, the car would not stay running when the start button was depressed. on each occasion, after 5-6 attempts at starting the engine, each time the engine would stall when the transmission was placed in either d or r. after waiting approximately 5 minutes, the car would start and operate normally. both times the vehicle was driven to dealer service and each time the technician would note no problem found-could not duplicate problem. in both instances, technician reprogrammed all keys. in the second instance, the technician replaced the batteries in all keys. the problem has not recurred. *tr | |||
| 03/03/2008 | 7000 | 1 | |
| Jaquar 2007 xr xenon headlights (bilateral!) bulbs within headlamp case actually fully melted. caused a small contained fire, while car was pulling out of driveway. driver witnessed this & called for tow after containing rt side fire inside headlamp..brought in for service...ordered new headlights....waited 1 month for parts to come from uk....couldnt drive car---no lamps available at night...jaguar ruled car driveable while awaiting parts...driver disagreed for safety reasons. one month went by, headlamps, bulbs replaced....called jaquar said i was 1 st serious headlamp defect. *tr | |||
| 06/01/2007 | 1000 | 2 | 05/01/2007 |
| Tl*the contact owns a 2007 jaguar xk. while driving 20 mph, the vehicle experienced numerous computer failures, which caused a complete loss of power, manual steering, and braking ability. the vehicle was taken to the dealer five times. each time, the dealer diagnoses a different failure; however, the symptoms are always the same. the battery was replaced three times and they enhanced the computer program and replaced the abs. the failures are temporarily corrected for approximately a week, but then recur. the failure mileage was less than 1,000 and current mileage was 9,500. | |||
| ENGINE AND ENGINE COOLING | |||
| 01/19/2008 | 4400 | 1 | 05/30/2007 |
| On 1/14/07, took 6-month-old 2007 xk to dealer for knocking sound coming from front of vehicle. found to be running as intended, no problem found. five days later, found car to be completely dead in parking lot after leaving a restaurant. jaguar roadside assistance jump-started the vehicle the following morning, receiving an | |||
| EXTERIOR LIGHTING | |||
| 03/03/2008 | 7000 | 1 | |
| Jaquar 2007 xr xenon headlights (bilateral!) bulbs within headlamp case actually fully melted. caused a small contained fire, while car was pulling out of driveway. driver witnessed this & called for tow after containing rt side fire inside headlamp..brought in for service...ordered new headlights....waited 1 month for parts to come from uk....couldnt drive car---no lamps available at night...jaguar ruled car driveable while awaiting parts...driver disagreed for safety reasons. one month went by, headlamps, bulbs replaced....called jaquar said i was 1 st serious headlamp defect. *tr | |||
| POWER TRAIN | |||
| 03/30/2009 | 1 | ||
| I experienced 4 uncontrolled acceleration events with my leased 2007 jaguar xk coupe in the months prior to march 2009. the car was taken to dealer each time and extensively tested. there was no answer ever given for the cause. the jaguar north america distributor consumer office was ineffective and unresponsive despite numerous contacts with them. i returned the car to bill knight ford/jaguar tulsa in march 2009 and leased a 2009 jaguar xk. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/01/2007 | 1000 | 2 | 05/01/2007 |
| Tl*the contact owns a 2007 jaguar xk. while driving 20 mph, the vehicle experienced numerous computer failures, which caused a complete loss of power, manual steering, and braking ability. the vehicle was taken to the dealer five times. each time, the dealer diagnoses a different failure; however, the symptoms are always the same. the battery was replaced three times and they enhanced the computer program and replaced the abs. the failures are temporarily corrected for approximately a week, but then recur. the failure mileage was less than 1,000 and current mileage was 9,500. | |||
| STEERING | |||
| 06/01/2007 | 1000 | 2 | 05/01/2007 |
| Tl*the contact owns a 2007 jaguar xk. while driving 20 mph, the vehicle experienced numerous computer failures, which caused a complete loss of power, manual steering, and braking ability. the vehicle was taken to the dealer five times. each time, the dealer diagnoses a different failure; however, the symptoms are always the same. the battery was replaced three times and they enhanced the computer program and replaced the abs. the failures are temporarily corrected for approximately a week, but then recur. the failure mileage was less than 1,000 and current mileage was 9,500. | |||
| STRUCTURE | |||
| 12/03/2007 | 1 | 06/28/2007 | |
| 2007 jaguar xk convertible with bad design with dash and windshield. consumer states that the reflection of the dashboard on the windshield nearly caused her to run over 2 people . *kb the consumer stated the combination of the sun reflecting onto the light colored dashboard created a shadow effect on the windshield five inches high horizontally and graduating on each end of the windshield vertically seven inches, which caused a blind spot over the windshield. | |||
| VEHICLE SPEED CONTROL | |||
| 12/04/2012 | 55969 | 1 | |
| While accelerating to change lanes my vehicle went into wide open throttle. despite removing my foot from the accelerator and slamming on the brakes the car could only be slowed to 40 mph. hit the ignition switch which shut the vehicle down including lights. appeared i would be rear ended therefore hit ignition and vehicle restarted with car still stuck in wot with foot off accelerator. with engine screaming and right foot fully on brake only able to hold car down to 40 mph. hit ignition again which shut car down but once again following car about to rear end me and therefore once again hit the ignition with same result with car racing forward at wide open throttle despite no engagement of the accelerator. this time after holding the vehicle to about 40 mph with full pressure on the brake with my right foot, and the engine at wide open throttle, all cars had cleared out of the way. i therefore hit the ignition switch which shut down the vehicle. this time i brought the vehicle to a full stop. i then put the car in neutral (up until this time it had been in drive) and pushed the ignition on the car and it started at normal rpm. i then shifted into drive and the engine remained at idle speed. i then , at idle speed, traveled two blocks to my house. the smell of the burning brake pads was terrible. the next morning i had the vehicle transported on a flat bed truck to the local jaguar dealer where the vehicle remains to this date. this all transpired over approximately 300-400 yards over a number of seconds. there was nothing on the floor or in the driving compartment that interfered with the accelerator or brake. *tr | |||
| 12/04/2012 | 55969 | ||
| While accelerating to change lanes my vehicle went into wide open throttle. despite removing my foot from the accelerator and slamming on the brakes the car could only be slowed to 40 mph. hit the ignition switch which shut the vehicle down including lights. appeared i would be rear ended therefore hit ignition and vehicle restarted with car still stuck in wot with foot off accelerator. with engine screaming and right foot fully on brake only able to hold car down to 40 mph. hit ignition again which shut car down but once again following car about to rear end me and therefor once again hit the ignition with same result with car racing forward at wide open throttle despite no engagement of the accelerator. this time after holding the vehicle to about 40 mph with full pressure on the brake with my right foot, and the engine at wide ope throttle, all cars had cleared out of the way. i therefore hit the ignition switch which shut down the vehicle. this time i brought the vehicle to a full stop. i then put the car in neutral (up until this time it had been in drive) and pushed the ignition on the car and it started at normal rpm. i then shifted into drive and the engine remained at idle speed. i then , at idle speed, traveled two blocks to my house. the smell of the burning brake pads was terrible. the next morning i had the vehicle transported on a flat bed truck to the local jaguar dealer where the vehicle remains to this date. this all transpired over approximately 300-400 yards over a number of seconds. there was nothing on the floor or in the driving compartment that interfered with the accelerator or brake. | |||
| 08/26/2010 | 9500 | ||
| My jaguar xk 2007's accelerator peddle got stuck in the on position. i was traveling at approximately 10-20 miles on hour when i punched the gas peddle to about 60 miles an hour. when i released the gas peddle the acceleration continued. i then applied the brake and the car continued to accelerate. i then pushed the brake to the floor and shifted into sports mode and downshifted. at some point the accelerator must of disengaged as i was able to stop at the approaching intersection. thank god, no one was hurt and i did not have to crash the car to stop. i subsequently had the car towed to the dealership where i bought the car only 5 weeks ago. they have had the car now for 3 days and have not given me any information about why this occurred. | |||
| 06/01/2007 | 2000 | 2 | 05/04/2007 |
| Tl*the contact owns a 2007 jaguar xk convertible. while approaching a stop sign, the contact applied the brakes. the vehicle lunged forward instead of stopping. the brake pedal was depressed, but the vehicle kept moving forward at less than 2 mph. the vehicle did not come to a complete stop until it was approximately three feet into the intersection. the dealer stated that the issue was common and to continue driving the vehicle. he was advised to call back if the failure recurred. the vehicle worked normally for approximately 3,000 miles before the failure recurred. in this incident, the vehicle lunged forward and stopped approximately two inches from the preceding vehicle. the vehicle was towed to the dealer. they kept the vehicle for approximately 24 hours, but were unable to find any failures. the vehicle was towed back to the contact's residence; however, he is scared to drive it because the failure could recur. the failure mileage was 2,000 and current mileage was 5,000. updated 09/29/08. *jb | |||
| 10/12/2006 | 150 | 1 | 10/11/2006 |
| In the evening of 10/12/2006, within one day of driving a newly purchased 2007 jaguar xk, upon starting, the vehicle raced independently between 6 and 8,000 rpms uncontrollably. this runaway car event could only be ceased by shutting the car down. the vehicle was returned to the jaguar dealership immediately the next morning with details of the occurrence. on 10/13/2006, the service manager at crown jaguar, john schnepp indicated that he had reported the incident to jaguar and had been informed by jaguar that the vehicle was released with defective software and that there had been at least two other dealerships that had reported the problem already. he indicated that he was instructed to upgrade the onboard software for the purchased vehicle to the most current release. we asked what were they going to do with the other 6 or more other vehicles that they had in inventory. the service manager stated ...nothing unless they exhibit the same problem. we believe that this type of defect is not only serious enough to warrant a comprehensive review of his vehicles in inventory, but also warrants a manufacturer recall. a runaway vehicle could result in not only death or injury to a driver and passenger(s), but also pedestrians. this event was reported in the am on 10/13/2006 via phone to gregory magno at the office of defect investigation at nhtsa. mr. magno instructed us to report this defect via this web site. *nm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | ST PETERSBURG | 33714 | CROWN JAGUAR | 727-527-5731 |
| NY | GREAT NECK | 11021 | JAGUAR OF GREAT NECK | |
| PA | HARRIBURG | JAGUAR HARRISBURG | 717-564-5410 | |
| TX | SAN ANTONIO | 78249 | BARRETT JAGUAR | 210-341-2800 |