Jayco Firenza

Model Firenza made by Jayco got 5 consumer complains as well as 4 recalls. Consumer complaints with reference to service brakes, hydraulic. . There were some recalls concerningelectrical system and equipment.

Firenza year 2002

Recalls
Consumer Complaints

Model 2002

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date	Regulation Part Number	FMVSS Number
ELECTRICAL SYSTEM
04V030000	JAYCO, INC.	from 09/21/2001 to 06/19/2003	V (Vehicle)	308	04/01/2004	MFR	JAYCO, INC.	01/16/2004	01/22/2004
Defect Summary	On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. this could allow the electrical cables to come in contact with, or be damaged by, exhaust components.
Consequence Summary	This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.
Corrective Summary	Dealers will install metal cable ties and heat shields. owner notification began april 1, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
Notes	Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
EQUIPMENT - RECREATIONAL VEHICLE
07V129000	JAYCO, INC.	from 02/01/2002 to 06/17/2003	V (Vehicle)	130		MFR	JAYCO, INC.	03/20/2007	03/22/2007
Defect Summary	Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence Summary	Release of coolant under certain conditions could ignite and result in a fire.
Corrective Summary	Jayco will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or jayco at 1-800-283-8267.
Notes	Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
03V256000	JAYCO, INC.	from 10/01/2001 to 12/11/2002	V (Vehicle)	233	09/17/2003	MFR	JAYCO, INC.	07/21/2003	07/29/2003
Defect Summary	On certain motor homes, there is no option to sanitize the fresh water tanks and to prevent back-flow from the water pump.
Consequence Summary	Contamination of the water hose could occur.
Corrective Summary	Dealers will add a hose assembly with a valve to route the sanitation solution to the fresh tank. also a back flow preventor will be added to the fresh water intake to prevent the water from the fresh tank from contacting the fresh hose. owner notification began september 17, 2003. owners should contact jayco at 1-574-825-0608.
Notes	Jayco recall no. 9901048.customers can also contact the national highway traffic safety administration
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING
03V119000	JAYCO, INC.	from 10/01/2001 to 11/14/2002	V (Vehicle)	73	03/30/2003	MFR	JAYCO, INC.	03/26/2003	04/03/2003	571	105 S5.3
Defect Summary	Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, hydraulic and electric brake systems. the brake system warning indicator may not function as required by standard.
Consequence Summary	In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator.
Corrective Summary	Dealers will repair the brake warning lamp circuit. owner notification began march 30, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
Notes	Jayco recall no. 9901046.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints

Fail date	miles	occurences	Purchase date
SERVICE BRAKES, HYDRAULIC
09/01/2010	18000
	Failure relates to safety recall 51101-c, workhorse chasis and bosch brakes calipers. our vehicle is having the type of problems indicated in the recall notice, the brakes are seizing up and the anti lock brake light is on. my main concern is getting the vehicle to a repair shop. workhorse in a phone conversation told me to drive the vehicle until it will not more any more and then call them for assistance. the repair shop is approx. 25 miles from the location of the vehicle. this is the second time we have had this same failure, the first time being 3 years ago. at that time the brakes failed entirely while on route 75 in marietta, ga. fortunately we were able to avoid a accident. this is a 22 thousand pound vehicle and the thought of trying to drive it again with defective brakes does not seem to be reasonable. i feel that if the vehicle is showing the symptoms which caused the recall the company should be responsible for the safe delivery of the vehicle to the repair facility. my other concern relates to the scope of the recall, they told me it was limited to the calipers which were locking up. as the alb light is on and will not go off we have obviously damaged the sensors related to that function. also, if we drive the vehicle as suggested there will probably be other damage due to excessive heat. any help or suggestions you may have would be appreciated. thank you.