Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 070397 | 05/09/1997 | 07-05-93 | 6088786 | Concerns with engine coolant usage. *nlm | 01/07/2000 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070397 | 05/09/1997 | 52963 | Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc | 11/13/1997 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 091993 | 11/01/1993 | 39528 | New coated pistons. *tw | 11/01/1995 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 110798 | 07/31/1998 | 602327 | The outer exhaust manifold studs may fatigue and break. *yc | 10/26/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 110798 | 12/11/1998 | 603108 | Outer exhaust manifold studs may fatigue/break. *ak | 02/02/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 03/07/2005 | 120000 | 2 | |
| Consumer's vehicle shuts off after starting it. once driving the vehicle, it also cuts off in traffic.*ak | |||
| Without warning engine stalled. the vehicle overheated and there was no guage warning. dealer said it was a blown head gasket. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 02/26/1999 | 1 | ||
| Water pump replaced. *mjs | |||
| 06/04/1998 | 06/01/1997 | ||
| I have numerous problems with this vehicle and i only put 10k miles on it. they are a/c, electrical, engine, water pump, and iam going back in because front end is making noise. ill be back to you folks again | |||
| 07/26/1995 | 3 | ||
| Engine overheats. *aw | |||
| 05/27/1995 | 1 | ||
| The freon was not properly installed and caused the jeep to blow up, resulting in a fire. tt | |||
| 01/01/1995 | 1 | ||
| Engine overheated. *aw | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 06/20/1997 | |||
| The engine had a bad reserve system hose that caused the radiator to go bad. the engine then blew due to radiator, according to mechanic. the engine was already damaged when vehicle was brought to dealer. *yc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 06/20/1997 | |||
| The engine had a bad reserve system hose that caused the radiator to go bad. the engine then blew due to radiator, according to mechanic. the engine was already damaged when vehicle was brought to dealer. *yc | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/02/2005 | 235000 | 3 | 04/20/2002 |
| Driving up hill, just starting out loud bang was heard followed by the engine fan hitting the fan shroud and radiator. found 3 right side engine motor mount bolts that attach mount to block broken and motor dropped down about 2 inches. scalding coolant caused minor burns on hands. *nm | |||
| 10/26/2002 | |||
| On going problem with engine stalling while driving at highway speed. dealer manufacturer has been notified. ts | |||
| 09/24/2002 | |||
| While being driven 25-30 mph, the bolt that holds the engine block on sheered off causing the engine on the passenger side to just drop. this occured with no warning and the only thing she received from the manufacture is a letter of apology. please describe details | |||
| 3 | 01/01/1999 | ||
| The motor mount bolt broke three times (first time) i fixed it with the dealer riverdale chrysler jeep and the second time i fixed it in ocean avenue gas corp. and the third time i went to riverdale chrysler jeep and they said they couldn't fix it because it has to be welded. i went to the welding place (able welding place) and they stated this cannot be welded. you need another motor block, i returned it to the bank because the car is unsafe.*ak | |||
| 08/19/2001 | |||
| While driving 10 mph front of vehicle dropped on right side while making a left turn. towed to dealer, motor mount bolts had broken.*ak | |||
| 07/07/1999 | 1 | 10/28/1993 | |
| Anchor bolts attaching engine block to engine mount sheared in half, all three bolts failed at the same time. nlm | |||
| 03/05/2000 | 0 | ||
| Motor mounts sheared off. this may tilt the motor and cause sudden acceleration. *ak | |||
| 12/30/1996 | 2 | 06/01/1994 | |
| Engine mount bolts failed 2nd. time on 1-27 00 causing damage to engine block and cannot be repaired .block must be replaced at a cost of over $2000 my auto insurance is investigating the damage as of 2-4-2000. *ak | |||
| Three bolts that hold engine mounts sheard off due to insuffienct strength while driving at 60 mph which could have caused engine to fall. the engine did drop and was held by one remaining bolt. *ak | |||
| 07/07/1999 | 1 | 10/28/1993 | |
| Anchor bolts attaching engine block to engine mount sheared in half, all three bolts failed at the same time. nlm | |||
| Without warning engine stalled. the vehicle overheated and there was no guage warning. dealer said it was a blown head gasket. *ak | |||
| 01/15/1998 | |||
| Ongoing problem with oil leaking from camshaft seal unto plugs end. consumer located a nhtsa recall campaign # 94v-132 000 concerning the same problem. but dealer/manufacturer informed confirmed consumer that vehicle was not part of recall. seeking help and requesting addtional information concerning this matter. *ak | |||
| 05/01/1999 | 1 | 03/01/1998 | |
| 3 motor mount bolts on passenger side broke off, causing engine to drop, caused leakage in cooling system. *ak | |||
| 03/01/1999 | 3 | ||
| Motor mounts have broken and replaced on three occasions, one incident caused loss of control. mjs | |||
| 03/09/1999 | |||
| While turning a corner consumer heard a loud bang ,and the motor mount bolt in the engine block on the passenger's side of the vehicle came off. *ak | |||
| 1 | |||
| Motor mount failed causing engine to drop on the distributor. | |||
| 05/06/1998 | 1 | 02/05/1994 | |
| Motor mounts worn, collapsed. | |||
| 02/01/1992 | 02/17/1994 | ||
| Motor mount bolts failed by fatigue while accelerating through an intersection allowing the engine to drop. the fan made contact with the fallen engine resulting in a rather loud noise. driver was able to control the vehicle although the engine had to pulled to extract the broken bolts from the engine block and the fan and radiator were damaged. | |||
| 02/01/1996 | 02/17/1994 | ||
| Engine mount bolts failed by fatigue while accelerating through an intersection allowing the engine to drop so that the fan engaged it shroud resulting in a rather loud and distracting noise. | |||
| 11/17/1997 | 08/30/1997 | ||
| Motor mount bolt broke. | |||
| 11/17/1997 | 1 | 08/30/1997 | |
| Engine mount bolt failed. | |||
| 09/15/1997 | 4 | 09/01/1993 | |
| Intermittent stalling due to crankshaft failure. restarts briefly after coasting or after coming to a complete stop. could cause accident. *ak | |||
| While driving, the motor mounts on the right side broke, causing the engine to tilt. please describe details. *ak | |||
| 10/06/1997 | 03/11/1996 | ||
| Right front motor moun t bolts disconnected. *ak | |||
| 05/18/1997 | 12/03/1993 | ||
| Vehicle constantly lost oil pressure. *ak | |||
| 10/17/1993 | |||
| Cracked piston in no.4 engine cylinder. *ak | |||
| 02/19/1997 | 2 | 04/01/1994 | |
| Engine mounts: right side motor mount bolts broke in 1995, had vehicle repaired. then on feb. 19, the same problem reoccurred. had vehicle repaired again, but dealer doesn't know what causes the problem. *ak | |||
| 1 | 10/20/1993 | ||
| Oil pan gasket replaced. | |||
| 04/19/1996 | 1 | 09/01/1993 | |
| Motor mount bolts sheared, causing engine to drop. | |||
| Motor mount bolts which are attached to engine block, sheared off, causing excessive vibration in steering wheel. *ak | |||
| 08/30/1995 | |||
| Right motor mount broke, allowing the engine to drop out of the vehicle. tt | |||
| 10/20/1995 | 1 | ||
| Three motor mount bolts broke. tt | |||
| 05/05/1995 | 5 | ||
| Oil pressure indicator line connection not adequately protected, causing line to separate, resulting in an oil leak. *aw | |||
| 12/02/1994 | |||
| Pin disconnected from crank shaft pulley bolt. resulting in a loss of power. tt | |||
| 01/03/1995 | 1 | ||
| 3 motor mounts on right side of transmission sheared off, causing vehicle to vibrate and loss of 3rd/4th/5th/and reverse gears. *skd | |||
| 01/10/1995 | 1 | ||
| Rocker arm/camshaft noisy. *skd | |||
| 05/27/1994 | 1 | ||
| Noisy engine due to piston failure. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 06/20/2002 | |||
| Vehicle stalls at any speed on a daily basis. dealer cannot find a cause.*ak | |||
| 01/01/1995 | 3 | 08/01/1993 | |
| Engine burns a lot of oil!-1-1/2 qts added every month. no visible signs of leaks in parking garage. *ak | |||
| 12/21/2001 | |||
| Engine is running rough. also, there is some oil leakage. consumer took vehicle to a independent mechanic ,and mechanic stated that engine needed to be replaced.*ak | |||
| 05/24/2001 | 1 | 03/01/1994 | |
| No summary listed for above vehicle. *ak | |||
| 500 | 03/01/1994 | ||
| Engine stalls at random times and random speeds under random conditions. jeep has no idea why and have been to numerous dealers and replaced every thing they said might cause this situation. *ak | |||
| 06/01/1994 | |||
| Engine cuts out/stalls w/o warning at freeway and surface-street speeds. surface stalls may occur several times on a 3-mile trip, freeway stalls as often as 4 times a week (over a 60 mile rt commute). dealer cannot find a problem with vehicle. | |||
| 01/01/2000 | 100 | 03/01/1994 | |
| Car shuts off while driving, without warning. *ak | |||
| 100 | 05/01/1994 | ||
| My vehicle has been either hesitating or cutting off for the past 2 years. i have taken it to my mechanic twice and claims he doesn't know what is causing the problem. he is aware that jeep cherokee's have this problem but not the solution. the problem is getting progressively worse. at the beginning it would hesitate then correct itself. then it started cuting off 1or 2 times in a driving session (20 minutes) and i was able to restart it. now its cutting off 2 to 3 times and the last time it won't restart without a jump. i searched your prior complaint section and saw that there were reports of this same problem. are you able to tell me what's wrong? thanks for your time. *ak | |||
| 02/06/2000 | |||
| At low speeds vehicle stalls for no reason. *ak | |||
| When driving at highway speeds only, t vehicle will experienced a sudden loss of power. power steering went out, and vehicle's power died, but would pick back up. to keep power driver hasto play with the accelerator. dealer has been contacted. *ak | |||
| 06/03/1999 | |||
| Was starting to slow down for a stopthe vehicle stalled for no reason. there failed to be any warning before this happened. would apply gas pedal for gas & vehicle died. taken to dealer at least twice & mechanic shop & had vehicle test driven. could not locate cause of stalling. the problem was intermittent. currently, it's every day. *ak | |||
| 09/21/1999 | 3 | 06/01/1994 | |
| 3 right engine bolts broke off as corner was turned. engine tilted. requested that left side bolts also be replaced. | |||
| 09/21/1998 | 3 | ||
| Consumer experiencing erratic operation after vehicle comes to a stop and starts to take off. vehicle been in dealer shop, and was informed that nothing could be found. *ak | |||
| 12/12/1994 | 1 | 04/15/1994 | |
| Controller failure. *yc | |||
| 11/25/1998 | 12 | ||
| On 12 occasions between 11/24/98 and 12/23/98, the engine has shut down while on the highway and on the roadway. the electrical system however isn't affected. the radio, lights, gauges, etc continue to work. on several occasions while driving at highway speeds the engine has stopped for approximately 5 seconds and then started up again. on two occasions the engine has stopped and the vehicle has had to be towed to a mechanic/dealer. i have currently had the fuel pump, the fuel pump strainer, the fuel filter and the spark plug and coil wiring replaced (at the direction of my local dealer.) the problem still persists. each time the vehicle was diagnosed and repaired i was assured that the problem was fixed. at this point i lack confidence in the vehicle. even when the vehicle restarts itself after shuting down, there exists a serious safety concern for controling the vehicle. | |||
| 10/29/1998 | 2 | 07/01/1997 | |
| Engine mount failure. this is the second time this engine mount bolt has failed in the year that i owned the vehicle. when this breaks the motor drops off the mountm pulling the shifter to the right, making it impossible to drive. | |||
| 1 | |||
| Vehicle engine stalls in traffic continually. | |||
| 04/01/1998 | 25 | 10/01/1993 | |
| Engine shuts downs at 55 to 65 miles per hour. must stop vehicle to restart engine. | |||
| When making a right hand turn, the vehicle engine shuts down, causing the vehicle to stall. please provide details. *ak | |||
| 1 | |||
| Sudden acceleration caused accident. | |||
| 01/15/1997 | 15 | ||
| Jeep cuts off while driving for no reason at all . *ak | |||
| 1 | 10/20/1993 | ||
| Engine misses, also rear main seal replaced.. | |||
| 06/01/1996 | 1 | 09/01/1993 | |
| Engine stalls intermittently. | |||
| 07/01/1996 | 1 | ||
| Engine noise. *sd | |||
| 03/20/1995 | 0 | ||
| Noisy engine. | |||
| 07/28/1995 | 1 | ||
| The front door hinges were welded back to the door and there is a noise in the engine that sounds like a diesel but it is not . tt | |||
| 02/01/1994 | 1 | ||
| Noisy engine. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 07/02/2004 | 115000 | 1 | 09/18/2001 |
| Working 450 miles from my home i was going through an intersection i heard an awful sound of metal clunking around in engine (loud). pulled into a repair shop and was informed that i had a very bad exhaust leak. the rattling has stopped upon my arrival so he never heard it. man informed me to take it slow on way home but get it looked at very soon.on my way back, the radiator fan started marking a noise like it was hitting something. pulled over and saw that a bolt was ready to fall of the fan. tightened as best as i could &. also noticed that a bolt to the shroud missing. also saw that the fan blades has sheared off the bottom of the shroud. cut was fresh. now the fan was still hitting the shroud but only when i accelerated for take off. next day, jeep running loud & rough.upon returning home, mechanic crawled under and immediately could see that there was a problem with the right motor mount. he then looked at the engine and noticed that it was not sitting level. conclusions were formed that due to the engine dropping from 3 bolts shearing off the right mount (only one bolt remained!), everything had started to malfunction. the exhaust leak was due to the shifting of the engine. also, brakes were starting to fail. fan hitting due to the engine shift. will inform you of the actual necessary repairs as i am made aware of the extent of the damage. this appears to be a very serious and potentially dangerous situation and i cannot believe that there has not been a recall on this. my jeep has 121,000 miles on it. 1994 jeep cherokee country sport 2 door. i never go off-roading and my jeep is used to transport me to work. all highway driving except some city roads. after reviewing other comnsumer complaints on your website, it is very apparent that this problem is a defect from the chrysler corp. what is being done to remedy this situation?*ak | |||
| 1 | |||
| Vehicle was consuming a lot of oil. oil was leaking out and going through the exhaust system, per several mechanics.*ak | |||
| 08/01/1999 | |||
| No summary( dot number: tire size: p235/75r15 ) | |||
| 10/18/1999 | 09/01/1996 | ||
| The exhaust system runs underneath floorboard on passenger's side. when vehicle was in motion, the floorboard overheated & rusted. was informed by private mechanic about rust problem. took vehicle to dealership & mechanic refused to look at exhaust system & floor board. *ak | |||
| 07/01/1997 | 11/20/1993 | ||
| Exhaust manifold failure. | |||
| 07/01/1996 | 1 | ||
| Exhaust system leaking. *sd | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 09/15/2003 | 1 | ||
| Catalytic converter motor failed. parts had been repaired; however problem still exists. *ak | |||
| 02/26/1999 | 1 | ||
| Catalytic converter replaced due to corrosion. *mjs | |||
| Parts within inside of catalytic converter looked like a honeycone pieces of material which was being held by asbestos. piece has started to come apart, causing material to become free. also, there was a rattling noise when driving vehicle. also, asbestos was going out of exhaust pipe which could cause a health hazard. please provide any further details. *ak | |||
| 10/17/1998 | |||
| There is a hole in the floorboard due to the exhaust not having a heat shield. the floorboard rusted out, the carpet drops through the hole onto the catalytic onverter. dealer said they will not fix due to expired warranty. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 1 | |||
| The exhaust manifold cracks allowing exhaust fumes into the driver compartment due to design flaw. yh | |||
| 04/10/1999 | 09/28/1993 | ||
| At 75,000 miles exhaust manifold prematurely cracked. cause unknown. *ak | |||