Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
12/01/2004110/27/2004
 Consumer requesting information on to find out if the recalls ans tech service bulletins were taken care on his vehicle. *bf recall campaign the consumer purchased a vehicle and later found that it had 5 recalls and 30 technical service bulletins on it. the consumer would like to know if the problems had been taken care of. *tc
07/19/2001401/01/1995
 I have a 1995 cherokee 4x4 sport model... i've managed to break at least 4 sets of motor mount bolts since i bought (new) the vehicle... i'm not saying that the vehicle is a lemon, but the motor mount bolts do have a certain citrus flavor to them... up until the most recent incident, chrysler has been covering them as a waranty repair, so it has just been inconvenient and i have been willing to live with their design defect... this time, they say that since i had over 40k miles on the last set of bolts, then they would not cover them... don't know how many miles i've been driving with them broken since the center one was still in there, so the engine did not drop down like it normally does after the bolts shear off... i only noticed it this time when i discovered that the radiator is leaking... i'm looking at a $800-900 repair for both items... when this last occurred, i called the chrysler service line and started up a care issue with them, giving them all the information that i had on the problem... they didn't seem all that concerned with finding the cause of the problem and since it had been less than 12 months / 12,000 miles since the last motor mount bolt replacement, they would cover it as a warranty repair... i suspect that chrysler believes that it is cheaper to just keep repairing the symptoms instead of determining the actual problem... unfortunately, this time, they are making me pay for their design defect. *ak
10/23/2000401/01/1997
 See nhtsa action number pe95047 for same problem. no safety defect stated. *ak
04/04/2000109/01/1996
 Was woundering if the motor mounts have every been recalled on this model? no safety defect listed in summary. *ak
07/25/199606/01/1995
 No summary
07/21/1999310/01/1995
 This is the third time in less than two years this has happened. no defects specified. *ak
11/01/19941
 Oil pressure sensor failed. *ak