Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 1 | |||
| All four floor panel had severe rust on them, fixed the floor | |||
| 07/25/2000 | 07/01/1996 | ||
| No summary listed for above vehicle. *ak | |||
| 05/01/1999 | |||
| I would like to know if the problem can be fixed, and see if there was a recall on this vehicle. what i really want to know is can we get some information on what to do about these few problems . this vehicle was a mother's day gift. no safety defect mentioned in summary. *ak | |||
| 11/05/1998 | 1 | 03/01/1996 | |
| November 13,1998 nhtsa, i orignally thought that the right side motor mount had failed. i brought the vehicle to my mechanic for repair. my mechanic informed me that the motor mount looked good(actually brand new), though the bolts for the right side mount bracket had snapped off in the block. the right side motor mount bracket bolts snapped off in the engine block? i worked for 5 years at various dodge dealerships and i have been driving and working on vehicles for 23+ years and i have never heard of the bolts for the motor mount bracket snapping off in the block. i called chrysler (guy molina) and informed them of the problem, file # 5272069. i asked if there was a recall for this problem, chrysler said no. although vehicle is out of warranty, they would assist in the cost of the repairs as long as regular maintenance on that part had been done. i called the jeep dealers(6) in the plainfield nj phone directory. i asked the service departments if they had come across this type of problem. five of the six said they were familiar with this type of problem. i asked the service personnel at the dealership, if i had brought the vehicle in for service would they have checked these bolts, the answer was no, it is not a maintenence check list item. i should not have to pay for these repairs as the bolts mentioned should not fail. these bolts are installed with lock tight, the are not meant to fail or be removed and should last for the life of the vehicle. my last chrysler product was a 1988 dodge dakota, i could have made commercials with where i took that vehicle and never broke a motor mount or any other part on that truck. when i sold that truck it had 112,000+ miles and it was still going strong. the jeep is driven by my wife, back and forth to work, we also use the jeep to tow a pop-up trailer. it has only been in four wheel(high) in snow or heavy rains. i cannot remember if we ever had it in four wheel(low). this vehicle has not been mechanica | |||
| Unspecified. | |||
| 02/22/1996 | 1 | 11/17/1995 | |
| Security switch defective. | |||