Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 070397 | 05/09/1997 | 07-05-93 | 6088786 | Concerns with engine coolant usage. *nlm | 01/07/2000 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070397 | 05/09/1997 | 52963 | Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc | 11/13/1997 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 22 | 08/01/2006 | 10020666 | Reprogram pcm and inspect catalytic converter. *kb | 12/08/2006 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| 090197 | 03/26/1997 | 6088851 | Bulletin involves engine support ticking noise. *nlm | 01/10/2000 | |
| 980130183197 | 01/30/1998 | 54178 | Subject pertaining to obd ii misfire monitor. *yc | 03/30/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 182498 | 07/31/1998 | 602322 | Some vehicles may exhibit light spark knock with a warm engine under load. *yc | 10/26/1998 | |
| 236697 | 12/12/1997 | 600606 | Condition with engine compartment noise, air/water leak. *yc | 05/27/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 250298 | 10/23/1998 | 602881 | Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc | 01/20/1999 | |
| 110498 | 03/27/1998 | 600886 | Topic regarding a squeaky noise from exhaust. *yc | 06/10/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 110798 | 12/11/1998 | 603108 | Outer exhaust manifold studs may fatigue/break. *ak | 02/02/1999 | |
| 110798 | 07/31/1998 | 602327 | The outer exhaust manifold studs may fatigue and break. *yc | 10/26/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 09/08/2010 | 149000 | 1 | |
| Went out to go somewhere and it had a hard time starting. as i began to drive down the road my jeep started to backfire, all of a sudden it cut off and the steering wheel locked up and the lights went out it was dark so i could of been injured. when i got it to crank back my abs light has been on ever since and we have bought about 5 hundred dollars in parts and tried everything we know to do even the mechanics we have asked about it have no answers for us, we can't afford to buy another vehicle and no one wants to buy it from us because of all of the problems we have had with our jeep! *tr | |||
| 02/01/2008 | 165000 | 4 | 05/01/2003 |
| I own a 1997 jeep grand cherokee 4.0 l6 two wheel drive with 165,000 miles. i was driving down the highway at 65 and the engine died. thankfully i was on an empty highway and was able to drive into the emergency lane. this happened four times since. i still had power but the engine would not respond. i took it to the dealer who could not find the problem. i have since heard of this happening to many 1990's jeeps, with no real known cause or cure. i changed the oil, spark plugs and cleaned the fuel lines. i will attempt to replace the pcm. this is a very dangerous instance and i am frustrated that none of the mechanics that i have been to, even dealers, could find the problem, and just allowed me to continue down the road. if a cure for this problem is found i would like to be contacted. *tr | |||
| 02/15/2003 | 74000 | ||
| Radiator & various ac parts needed replacement. steering gave out in 2002. a screw went through an engine part. recently, a joint connecting the axel to the steering mechanism had to be replaced. fuel pump failed. incredibly, it is inside the gas tank. i have since learned that jeep gas tanks corrode on the inside, thus clogging the fuel pump. this is a very expensive repair because of the labor. there is still the possibility that this new fuel pump may also fail, because the gas tank was not replaced and the problem still exists. i\\\'ve heard numerous similar complaints regarding the fuel system from other jeep owners. there should have been a recall. | |||
| 01/20/2004 | 164000 | 1 | |
| Engine light continued to stay on. dealer stated transmission control module malfunctioned. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 04/23/2001 | 1 | 06/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 05/23/2001 | 1 | 06/01/1999 | |
| No summary listed for abov evehicle. *ak | |||
| 10/25/2000 | 10/01/2000 | ||
| I think that the overall service of the jeep dealer really stinks. no safety defect listed within summary. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 12/01/2002 | 1 | ||
| Consumer stated when turning vehicle off, the cooling fan continued to run until battery was drained completely which caused vehicle to be undriveable.*jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 06/25/2003 | 1 | ||
| While driving engine overheated due to faulty radiator. dealer notified, and did not want to honor extended warranty. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/20/2004 | 164000 | 1 | |
| Engine check light continued to stay on. transmission control module malfunctioned. *ak | |||
| 08/15/2003 | 100080 | 1 | |
| While driving the vehicle at an undetermined speed, the fuel light illuminated on the dashboard, then the vehicle stalled out. the consumer had made contact with the dealership on four separate occasions and the problem still occurred. please provide any additional information. *jb | |||
| 07/31/2003 | 1 | 07/19/2003 | |
| Engine stalls when fuel level is 1/2 to 1/4 full, especially so when making turns. there are dozens and dozens of other jeep cherokee owners whom i have spoke to that also have this problem. just visit any of the jeep owners internet message boards such as jeepforum.com, jeepsunlimited.com, or jeepin.com and do a search. you will find a suprizing number of results. *ph | |||
| 11/07/1999 | |||
| Motor mounts were replaced twice. consumer was traveling on highway and felt a vibration inside of vehicle. he was able to pull over. vehicle had to be towed.*ak | |||
| 07/11/2001 | |||
| Was driving 65mph and heard a clunking noise. had taken vehicle to priviate mechanic, and was informed that bolts had either sheared off or were broken off on right side motor mounts. this caused engine to drop onto frame. first time vehicle was diabled. currently, this was second time. advised not to drive vehicle.*ak | |||
| 03/30/2001 | 1 | 01/15/1997 | |
| Vehicle hit a pothole, dropped 3 inches on right side. consumer pulled over, and noticed 3 of the bolts holding engine had broken off. *ak right engine mount bolts broke off in the block, causing a broken fan shroud, fan blade was hitting inner fender wall. *slc | |||
| 04/01/2001 | |||
| Engine bolts that hold engine up have broken off after hitting a pothole. contacted a dealer.*ak | |||
| 03/16/2001 | |||
| Consumer is not sure what engine problems are. sending form to consumer, detail information will be added.*ak | |||
| 12/04/2000 | 1 | ||
| Consumer was traveling 65 mph & vehicle started making a real loud noise. consumer pulled over to see what was wrong, it seemed okay to drive vehicle home. next day vehicle was taken to garage, motor bolts broke off. dealer was contacted, but because of no warranty, they didn't seem concerned.*ak | |||
| 09/10/2000 | 1 | 06/01/2000 | |
| How can the freon in a system outlast the system itself? there must be something wrong when the bearings in the system freeze u, p causing the belt to burn up and totally disabling the automobile. *ak | |||
| 05/27/2000 | 0 | ||
| While driving engine check light came on. consumer pulled over to check under the hood. consumer indicated that before engine check light came on, gears were slipping. a couple of days before, engine quit and vehicle would not go over 25mph. took vehicle to dealer, and they said it was a common transmission problem. dealer rebuilt transmission. at another time, consumer heard a loud bang. she stopped/looked under car, and noticed oil on the back window due to engine rod breaking off, piercing three holes in oil pan. no warning at all, and then vehicle died. *ak | |||
| 06/26/2000 | 04/01/1999 | ||
| Passenger's motor mount bolts shearing off in engine block during normal use. it has happened to a number of people with the 4.0l engine & chrysler knows about this & has come up w/ a fix concerning this problem. this is a very dangerious condition & it should be addressed this way. chrysler is refusing to pay for this repair saying it is not covered under the extended warranty. the only reason this failure is accurring is because the bolts are probably being over torqued or of poor grade. please help because i'm not alone with this problem.*ak | |||
| 02/15/2000 | 1 | 03/01/1997 | |
| Motor mount bolts sheared letting motor drop which damaged fan shroud. *ak | |||
| 10/13/1999 | |||
| Vehicle hesitates and stalls in traffic and backfires when driver applies gas *ak | |||
| 10/02/1999 | 0 | ||
| While driving at about 45 mph engine dropped, and consumer had to get off the road. *ak | |||
| Motor mount bolts sheared off, allowing the engine to shift while in motion, also causing increased vibration in the vehicle. dealer said bolts need to be replaced. *ak | |||
| 07/21/1997 | 10 | 05/01/1997 | |
| Crankshaft failed. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 07/29/2002 | 1 | ||
| While driving, consumer stated that the vehicle began to bog down so he pulled over, consumer then noticed vehicle was on fire, ohio traffic crash report. *slc | |||
| 07/20/2002 | 1 | 08/01/2001 | |
| After returning from the grocery store, i parked the car in the driveway. 30 minutes later, i looked out the window to see black smoke coming out of the hood and the top of the hood was black & blistered. we dialed 911 to report this and the city of northampton, ma sent the fire department and police department. when the fire department arrived they were unable to open the hood release because it had been melted by the heat. they forcibly opened the hood and hosed down the engine compartment until it had cooled to a safe point. they filed a report and the police also filed a report. the car was towed to a local chrylser dealer that same day. on monday, july 22, 2002 i notified my insurance company met life. they sent an appraiser that week who stated that the engine fire was caused by debris entering the intake manifold. i notified chrysler manufacturing company at their consumer complaint number at 9am monday july 22nd that there had been an engine fire in my 1997 jeep cherokee sport. i also received information that daimlerchrysler is recalling over a million sport utility vehicles from 1999 to 2002 because of a manifold problem that could cause an engine fire. many of these cars were jeep cherokee models. it has been described to me by the mechanic and insurance appraiser that this is why my car had an engine fire. today i am filing this complaint, july 29, 2002. chrysler corporation has not returned my calls or gone to see the car and review the cause of the engine fire. i am not able to determine if my car can be safely repaired and avoid a recurrence of the same problem. i would appreciate it if you can investigate my complaint and review the cause of the engine fire in my vehicle to determine if it should also be subject to the recall. can it be repaired so that the engine fire does not recur due to problems with the engine design. | |||
| 01/01/2001 | 0 | ||
| Consumer was test driving and made a u turn and vehicle shut off with prior warning. mechanic told him that fuel pressure gauge, and then a light came on. also, tail lights were out, and computer was reset. dealership was aware of problem. | |||
| 03/10/2001 | 12 | 02/01/2000 | |
| Engine lost all power, causing multiple near rear end collisions. diagnostics indicated in chrysler service manual posted 55 (end of mil codes) indicating no failed components. service station replaced o2 sensor and cleaned subsequent impacts to fuel injectors. per chrysler service manual, o2 sensor failure code 21 should have been indicated for such failures, thus affording a warning to driver of failed component.*ak | |||
| 5 | 06/01/1998 | ||
| We have just be told that we will have to replace our engine, because of the oil pressure in the engine. we have had repairs made for this problem every 2 to 3 months. we have had the same company work on our jeep if you need further information. this problem has gotten so bad that the engine has to be replace to fix this problem. i have spoke to other customers and they to have had to replace their engine to stop this problem. i can not believe that i paid $35,000.00 for my jeep and now have to put in a new engine. chysler has to have had other comsumer with the same problem. we have been buying chysler for a log time, and never had a problem like this before. i hope that you look into my problem. any help on your in would help our family.*ak | |||
| 11/10/2000 | 1 | 10/31/2000 | |
| While driving smoke started coming from under the hood and vehicle caught on fire. jeep dealer has inspected vehicle.*ak consumer states that four people were injured, possible engine failure. *slc | |||
| Vehicle experiences infrequent hesitation when at low speed or accelerating at low speed. dealer cannot determine cause. *ak | |||
| While driving at highway speed engine will just shut down without warning, causing the steering to become hard and the brakes inoperative. dealer has been contacted. *ak | |||
| 10/26/1997 | |||
| While driving about 25 mph and coming to a stop vehicle will cut off. starting to back up and the engine check light will come on, and the vehicle will cut off. *ak | |||
| 10/16/1998 | 3 | ||
| Consumer was driving and parked the vehicle to go into the store, and when tried to start the vehicle up, there was no power at all. the consumer was driving before when lost all power, and there was no prior warning. the vehicle has been in the shop 2 times, and the vehicle is back in the shop. *ak | |||
| 07/22/1997 | |||
| While traveling at 33mph, vehicle suddenly accelerated, spun out of control and rolled over twice before being stopped by some small evergreen tree. | |||
| 3 | |||
| Engine check light illuminated on three occasions, indicating malfunction. when this occurs, the vehicle will not shift gears, the vehicle will also hesitate and lose power when accelerating. dealers has replaced the computer system which did not remedy the problem. please give any further details. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 03/30/2001 | 1 | 01/15/1997 | |
| Vehicle hit a pothole, dropped 3 inches on right side. consumer pulled over, and noticed 3 of the bolts holding engine had broken off. *ak right engine mount bolts broke off in the block, causing a broken fan shroud, fan blade was hitting inner fender wall. *slc | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 12/01/2002 | 42000 | 0 | 07/10/1997 |
| 1997 jeep cherokee. ehaust manifold crack. i have friends who own 98 and 99 cherokee's with the same problem. dealer states it is common. makes for hard starting poor fuel millage and a fire hazard. very expensive fix. should be a recall. | |||
| 03/01/1999 | 05/01/1997 | ||
| No summary listed for this vehicle. *k | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 01/28/2001 | 10 | 09/01/1999 | |
| We brought the vehicle to lehighton motors in lehighton, pa and they were not able to detect the problm so we were fitted with a black box and were told to drive around and activate the black box when the problem happened. this was a dangerous situation for us. they changed both o2 sensors. the problem persisted, and they decided that the fuel tank sensor package needed replacement. all this cost bout $800.00 for parts that were in a car with 35,000 miles, and it put us in seriously dangerous circumstances. we contcted daimler/chrysler for relief, but to no avail. please investigate this situation. *ak | |||
| 03/10/2001 | 12 | 02/01/2000 | |
| Engine lost all power, causing multiple near rear end collisions. diagnostics indicated in chrysler service manual posted 55 (end of mil codes) indicating no failed components. service station replaced o2 sensor and cleaned subsequent impacts to fuel injectors. per chrysler service manual, o2 sensor failure code 21 should have been indicated for such failures, thus affording a warning to driver of failed component.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 11/01/2002 | 1 | ||
| While driving, the manifold exhaust cracked. *ak | |||
| 1 | |||
| The manifold cracked. *jg *jb | |||
| 12/01/2002 | 42000 | 0 | 07/10/1997 |
| 1997 jeep cherokee. ehaust manifold crack. i have friends who own 98 and 99 cherokee's with the same problem. dealer states it is common. makes for hard starting poor fuel millage and a fire hazard. very expensive fix. should be a recall. | |||
| 07/15/2000 | 10/01/1997 | ||
| First , this car was bought brand new with my ex-husband, nicolas jonville. we bought the car in october, 1997, from a jeep dealer in des plaines, illinois. it was a sales done through international autosource. we then brought the car out to california. since june, 2000, this car has expeienced o2 sensor problems, exhaust manifold crack, spring defective attached to right front shock, and fuel tank accuracy problem. i have a three year old child and drive this car just to take her to pre-sechool and shopping. i work out of the home. i believe the problems i have experienced in one years time are abundant. i don't drive daily into los angeles or san diego, california. i drive barely 20 miles a day. i do believe these problems do cause safetly problems for my daughter and myself. i have fears of stalling due to fuel problems. i have fears of hitting something that affect the spring on the highway and getting in a bad accident. i now have fears of driving the car long distances since the exhaust manifold crack caused me to eat too much gas. the car is only over three years old. i want some answers and will sending this information further with certified documentations of my letters, my reviews of mechanic views and the dealers documentation. the dealer has been non-supportive of fixing any of my problems without paying a high price when i believe these are manufacturer problesms.*ak | |||