Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
21089904/30/1999604975Vehicles exhibiting buzz, whining, or moaning like noise from cold transmission when reverse gear is selected. *tt05/21/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
18129906/18/1999181797607298This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt09/17/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
21099810/26/1998602337A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc10/26/1998
POWER TRAIN - AXLE ASSEMBLY
03080009/15/2000614650;subject regarding rtv use on corporate axle. *tt11/29/2000
03029804/03/1998600809Subject regarding axle lubricant and sealing requirements. *yc11/08/1999
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
08019801/23/1998600493Subject: changes to the output shaft and speedometer gear adapter alignment procedures. *ak05/18/1998
POWER TRAIN - DRIVELINE - UNIVERSAL JOINT
03059807/31/1998602319A clicking noise may be present when changing from a forward gear to reverse due to poor fitting universal joint retaining straps. *ak10/26/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/04/20022
 While driving, the air bag light illuminateed on dashboard, once the air bag light illuminates other lights will illuminate and then blink on and off, consumer took vehicle to the dealer.*ak consumer is requesting reimbursement for the air bag, due to discovering that there is a recall on the air bag sensor, however the problem still exists, also the speedometer drops to zero when driving.*yd
08/01/2001
 Possible transmission failure, transmission went from park into gear by itself.
09/04/20002005/01/2000
 Cruise light comes on, loss of speed and tach0meterreadings.*ak
 Consumer had recall 00v10500 performed on 6-15-00 for airbag control module. there was no problem with airbag before the recall was performed. on sept.6 2000, consumer noticed airbag light came on intermittently, contacted dealer, and was told only available appointment was for sept 19,2000. on sept 18,2000, consumer was driving when suddenly vehicle experienced a loss of rpm's/speedometer, and airbag light stayed on. *ak
09/04/20002005/01/2000
 Cruise light comes on, loss of speed and tach0meterreadings.*ak
 Speedometer intermittently works along with the airbag warning light coming on. deaelr has seen and repaired vehicle. *ak
02/02/199810
 Odometer/ speedometer/ techometer and signal light for the air bag stopped working. all the wirnig connections were checked and tightened by the dealership, which solved the problem for a while. because this happened intermittently, dealer was not able to fix problem. when the owner hits the dash very hard everything returns to normal. please provide any further information. *ak
09/29/1998407/17/1998
 When driving the cruise control kicked on, and it came on/off. whenever it wanted to. also, the air bag sensor light came on, and the light came on and off whenever it wanted. in addition, speedodmeter didn't work, and the consumer had the vehicle in the shop four times for the air bag sensor light. the vehicle is still in the shop and the dealer can't determine the problem. *ak the dash board goes dead while driving because connectors were not seating properly. fuse panel falls off and will not stay on at all because right kick panel is deformed. *yh
POWER TRAIN - AUTOMATIC TRANSMISSION
07/09/2003
 While driving and parking in dirty track. got out of the vehicle to move something on the road and suddenly vehicle took off and smash eda big rock, causing front damage. dealer notified*ak
05/26/20031170002
 The vehicle was serviced because the serpentine belt had to be changed. upon leaving with the vehicle the consumer noticed that the vehicle could be put into any gear without pressing any button on shifter. *nlm .*ak
1
 The vehicle jumped out of park and into reverse. cause was unknown. *nlm
05/07/200376000
 The vehicle jumped out of gear while driving. the dealer was notified. *nlm
01/24/20021
 There was a transmission leak at the drivers side of the vehicle. the transmission pan gasket had to be replaced. *jg
12/15/20012
 Transmission slips, when placing it in park, it slips back into reverse, in other words it does not lock in place. he was told that his vehicle is not in recall.*ak vehicle continues to exhibit problems with the transmission. consumer had placed vehicle in park when it started moving backwards, transmission had slipped into the reverse position. *jg
09/21/2001108/18/1998
 Transmission jumped into reverse and dragged owner ten feet, resulting in hitting a stack of hardwood lumber.
 While driving 65 mph transfer case, and transmission failed within four hundred miles of each other. when transmission failed smelled oil burning. please provide any further information.*ak
01/01/2000304/01/1999
 I was sitting in traffic when vehicle made loud noise coming from rear end. it had not been shifting badly or making any unusual noises. i had the transmission serviced at allen samuels chrysler jeep on hwy 3 houston, texas in june. they changed transmission fluid and never inidcated any thing else needed to be done to the transmission. .*ak
11/05/2001107/01/1998
 Transmision failure caused veh. to continue to move while shift was in (p) park position.*ak
02/01/1999
 Car went from park position with motor running to reverse, resulting in hitting a wall at 10-15mph, which then jumped back in forward position.
05/07/2001111/06/2000
 The consumer placed the vehicle into park and exited the vehicle, the consumer then noticed that the vehicle began to roll backswards, the vehicle hit a garage and caused damage to the vehicle and the garage door.
2
 Vehicle rolled backwards and caused accident, while key was in ignition and gearshift was in park. consumer stated that previously the vehicle jumped to reverse from park and he was able to stop it from rolling.
06/08/20011
 While vehicle was parked, with the engine running, gear in park, it went from park to reverse and crashed into a ford f150 pickup.
04/01/1999
 Transmission shifting sticks and then thug's into position and vehicle drives. *ak
11/23/2000303/01/1998
 03/27/00 transmission not shifting, skipping gears and whining.
11/08/2000
 Vehicle thumps and jerks when starting to go or getting ready to stop. when this happens consumer expierences loss of power, and gears get stuck. consumer says transmission is starting to miss. *ak
05/14/2000211/01/1997
 When shifting forward one position to overdrive without thumb button pressed, shift lever went forward to reverse, causing vehicle to lose control at high speed which resulted in a crash with injuries sustained. this is the second time this happened to the driver. the first incident was aprx 2 months prior and was not reported because driver thought she may have had thumb button pressed in. she changed the way she was shifting to overdrive so that thumb was not resting on button and thought that would solve the problem. apparently it did not. vehicle rolled twice as a result of crash. may also be related to intermittent problem of key being stuck in ignition. solution was to repeatedly press thumb button on shift lever until key would finally release. please advise owner of any findings. *ak
06/08/1998
 Transmission malfunction;occassional gear slippage. mgm
1
 Transmission cluncks severely while shifting gear. yh
 Transmission grinds excessively from neutral to reverse. dealer and manufacturer have been notified. *ak
09/08/1998108/01/1998
 When in park gear with engine running, car will roll backwards.
10/01/1998101/01/1998
 Transmission mount failed. mjs
07/20/19982
 Consumer stopped vehicle and put transmission pawl in park, then she got out of vehicle to close the gas tank door and started rolling on a level surface, and ran over her foot. also vehicle crashed into another vehicle on the second time that pawl jumped out of park. dealer was contacted. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
05/05/2006121000105/24/2004
 Dt*: the contact stated while the vehicle was idling, a rattling sound was heard coming from the catalytic converter in 04/06. the vehicle was taken to the service dealer who replaced the catalytic converter in 05/06. a recall letter from the manufacturer was received on 09/09/06, which pertained to the power train: control module (tcm, pcm) and inspection of the catalytic converter. on 09/11/06, the manufacturer was contacted regarding reimbursement for the repairs made prior to the recall. the manufacturer determined that the recall was not a manufacturer's defect, and the reimbursement claim was denied. updated 10/31/2006 - *nm
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
02/03/2002
 While driving consumer smelled smoke inside passenger's compartment due to transmission fluid leak. vehicle was taken to the dealer, and dealer replaced transaxle. please give any further details.*ak
07/06/20001
 The transmission cooler line quick connect fitting on the transmission leaking, required replacement. *mjs
07/06/20001
 Transmission cooler line quick connect fitting failed causing leakage. *mjs
01/15/1999
 Transmission line broke, causing the transmission fluid to leak onto engine, resulting in a fire. *ak *ml
01/15/1999
 While driving at 60 to 65 mph on wet pavement consumer saw smoke and pulled over. popped the hood and saw fire coming from the engine. fire department stated tthat he transmission line popped, causing oil to leak down on the engine and started a fire. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
06/29/20000
 When consumer backs out there are no back up lights. also, automatic transmission gear shift is very loose. the loose gearshift is the cause of the problem. *ak *ml
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
 While driving 65 mph transfer case, and transmission failed within four hundred miles of each other. when transmission failed smelled oil burning. please provide any further information.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
08/11/20022
 Vehicle was running and parking brake was on, vehicle rolled backward. dealership was aware of problem.*ak the vehicle jumped out of gear and crashed into the mail boxes. damage was done to the drivers side door. the second incident was similar to the first. a friend borrowed the vehicle and the same thing happened. no injureis. *jg
07/03/2001
 Placed gear shift in park, then walked to the rear of the vehicle and raised the hatch. the vehicle started to roll backward toward the owner, owner jumped out of the way and the vehicle proceded into ongoing traffic. managed to jump in and pulled the gear shift into forward gear and pulled back to sid of road, narrowly missing a semi-truck.
03/28/2000110/01/1997
 The comsumer left the vehicle parked with the engine running, however the vehicle went in reverse and crashed into a tree causing damage to vehicle, once vehicle stopped, consumer checked the gear shift and it was still in park.*yh
12/15/20012
 Transmission slips, when placing it in park, it slips back into reverse, in other words it does not lock in place. he was told that his vehicle is not in recall.*ak vehicle continues to exhibit problems with the transmission. consumer had placed vehicle in park when it started moving backwards, transmission had slipped into the reverse position. *jg
 Ignition was on and gear was in park when vehicle took off in reverse into an embankment. dealer has seen vehicle. *ak
12/10/2001108/01/2001
 My vehicle was turned on in park; while in park for less than 2 minutes the vehicle went from park to reverse; vehicle was stopped by hitting a tree. now my trunk is damaged, and my power locks don't work; if i understand correctly there is a federal investigation going on with my particular brand of jeep; the dealer said they will not fix my jeep; so what i am suppose to do. *ak
03/28/2000110/01/1997
 The comsumer left the vehicle parked with the engine running, however the vehicle went in reverse and crashed into a tree causing damage to vehicle, once vehicle stopped, consumer checked the gear shift and it was still in park.*yh
09/17/20010
 Vehicle jerks when traveling. vehicle was running but was in park. vehicle jumped out of gear, and rolled backwards. dealership was aware of problem.*ak
08/04/2001105/01/2000
 I was going to go workout and had started my vehicle. i realized i forgot my gym bag in the house. i live in a townhome and there is a parking lot directly infront of the house. i left the car running in park in the parking lot. i then proceeded into the house to get my gym bag, when i returned the vehicle was moving backwards and headed towards my house. i quickly got inside and applied pressure to the brakes. i brought the vehicle to a stop just before the backend had hit a tree. i am 100% confident that i left the car in park. fortunately there were no passing pedestrians or cars.*ak
02/01/19991
 No summary listed for above vehicle. *ak
08/01/2000205/01/2000
 Car amost ran over me, struck another vehicle. was placed in park and jumped out. did a moderate amt of damage to the other vehicle. i drove immediately to the dealership. they told me nothing was wrong and it was not the car it was me the driver. told me the jeep passed inspection and that i just thought i put it in park. this also happened on 7/1/01 again, however the jeep was stopped before striking another vehicle. all of this infromation can be verified by a police report and insurance information. this caused a moderate amt of damage. if someone was behind the car, it could have crushed them. i had minor scrapes from trying to get back in vehicle and stop it to avoid a collision. this has cost me an increase in insurance premiums and also a wreck on my record. i have never had any type of accident. this was a very scary incident. however, the dealership convinced me it was operator error. however, after this happened again last week, i am not so sure. thank you for your time.*ak
06/25/1998106/02/1998
 Vehicle was parked/ running, and the gear slipped into reverse. started running down road, driver's side door was opened, and door hit a tree and stopped. dealership was aware of problem.*ak *slc
08/14/2000107/15/1998
 Vehicle was parked when it slipped out of gear and started to roll backwards. consumer tried to jump into vehicle, and was injured when thrown from vehicle. vehicle was totalled. *ak *slc
POWER TRAIN - AXLE ASSEMBLY
02/03/2002
 While driving consumer smelled smoke inside passenger's compartment due to transmission fluid leak. vehicle was taken to the dealer, and dealer replaced transaxle. please give any further details.*ak
04/22/1999207/17/1998
 At 13,395 miles cluster gauge on dash went out. no way to tell how fast vehicle was going because instruments on dash stopped working. consumer took vehicle to dealer. dealer cleaned connectors/ added electro lights, and reconnected plugs. however, same problem reoccurred. consumer felt there was problem with connector. *ak tsb 08298 deals with problems consumer is experiencing, however on the second failure, consumer was charged for repairs. both inner front axle seals were replaced because they were leaking. *slc
10/10/1998102/18/1998
 Rear end axle and bearings are worn excessively causing noise. mjs
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
08/06/20000
 There was a hummimg noise comimg from left front. dealership took front end apart, and then heard noise it in the rear. rear seal was damaged because of water inside of vehicle. dealership told consumer that warranty didn't cover vehicle.
04/11/1998111/05/1997
 Rear main seal broken resulting in leaking.
10/25/1998
 Front axle leaking oil. dealer is unable to repair the problem. vehicle been in several dealer shops, and was infomed that they can work on it, but the condition will reoccur. *ak
POWER TRAIN - AXLE ASSEMBLY - BANJO HOUSING
12/26/1999
 Left rear axle shaft broke while traveling on the street 25-30 mph. it was cause by manufacturer's defective part. dealer notified. *ak
POWER TRAIN - CLUTCH ASSEMBLY
1
 Consumer left the vehicle parked with the motor running and all of a sudden, it jumped in reverse which resulted in damage to the vehicle.*yh
04/15/1999309/01/1998
 No summary
POWER TRAIN - DRIVELINE
07/14/1998111/05/1997
 Loose torque converter bolts causing noise.
10/01/1997
 Vehicle has an unacceptabe amount of driveline vibration.
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
09/16/1998307/01/1998
 The rear end will try to lock up when just moving from stop
POWER TRAIN - DRIVELINE - DRIVESHAFT
01/15/1999303/01/1998
 Vehicle has had an on going problem since the 4th day after i bought it, it has a vibration at 55-65 mph. the tires have been balanced countless times, the drive shaft has been replaced the transfercase has been lowered, the wheels have been replaced, the tires were replaced, the transfer case has been overhauled countless times in at dealer to repair and still has not been corrected. additionally brakes pads and rotors were replaced for a pulsation, transfer case output seal was replaced for a leak, and little odds and ends. ( dot number: tire size: p225/75/15 )
08/13/1998
 Driveshaft out of balance, causing vehicle to make noise at 55-65 mph.defect corrected as of 09/15/98. also replaced two tires due to front end misalignment.
POWER TRAIN - MANUAL TRANSMISSION
04/15/1999309/01/1998
 No summary
POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY
11/12/2002
 The consumer receive a recall for the shifter detentor. recall number #b02 the vehicle in park the vehicle will jump into gear . dealership is aware of the problem. please fill addational information. dealer. ts
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
05/01/19980105/01/1998
 1998 jeep cherokee; when thansfer case is in part-time all wheel drive,the front wheels lock when in 10-15 degree turn,foward or reverse. this causes the vehicle to come to complete stop, until steering wheel is returned to normal position.*ak