Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
080070203/25/2002634087Subject regarding remote keyless entry programming procedures. *slc09/27/2002
080100105/25/2001620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt07/10/2001
0800600REV12/29/2000080600618049Subject regarding wire splice repairs. *sb04/03/2001
08159905/21/1999082098606058Some vehicles may exhibit an erratic, intermittent cluster operation / intermittent air bag warning light. *tt08/06/1999
18099905/21/1999606055Information pertaining to common diagnostic trouble codes caused by an open fuse. *tt08/06/1999
08079903/12/1999604705Information regarding power distribution center (pdc) service. *tt05/10/1999
ELECTRICAL SYSTEM - IGNITION
18359812/18/1998603111Exhibiting mil illumination with dtc $ 12 (p0443) - evaporative purge solenoid circuit failure, can be caused by electrical noise generated through the ignition switch. *ak02/02/1999
ELECTRICAL SYSTEM - WIRING
08060002/25/2000609995This bulletin provides a revised wire splice procedure and related parts. *tt04/12/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/06/20111440001
 My speedometer does not work. i have had it fixed 2 times. then it. stops working again. my drivers seat rail broke on my jeep and causes the seat to wobble all around. the seat are also broken in the same way on my 2000 jeep and my 1996 jeep too. what can be done. i have 4 chrysler products. 3 jeeps have broken seats. 2 of the 4 have electrical issues. what can be done. please let me know. *tr
09/06/2011144000
 My speedometer does not work. i have had it fixed 2 times. then it. stops working again. my drivers seat rail broke on my jeep and causes the seat to wobble all around. the seat are also broken in the same way on my 2000 jeep and my 1996 jeep too. what can be done. i have 4 chrysler products. 3 jeeps have broken seats. 2 of the 4 have electrical issues. what can be done. please let me know.
09/06/2011144000
 My speedometer does not work. i have had it fixed 2 times. then it. stops working again. my drivers seat rail broke on my jeep and causes the seat to wobble all around. the seat are also broken in the same way on my 2000 jeep and my 1996 jeep too. what can be done. i have 4 chrysler products. 3 jeeps have broken seats. 2 of the 4 have electrical issues. what can be done. please let me know.
09/06/2011144000
 My speedometer does not work. i have had it fixed 2 times. then it. stops working again. my drivers seat rail broke on my jeep and causes the seat to wobble all around. the seat are also broken in the same way on my 2000 jeep and my 1996 jeep too. what can be done. i have 4 chrysler products. 3 jeeps have broken seats. 2 of the 4 have electrical issues. what can be done. please let me know.
01/19/2012
 I own a 99 grand cherokee lareado every now and then the hazard lights, brake lights, and turn signals go out all at the same time. i checked fuses are all good, light bulbs new, and this problem still exist. also the headlights are really foggy looking making it hard to see on dark roads
01/19/2012
 I own a 99 grand cherokee lareado every now and then the hazard lights, brake lights, and turn signals go out all at the same time. i checked fuses are all good, light bulbs new, and this problem still exist. also the headlights are really foggy looking making it hard to see on dark roads
01/19/2012
 I own a 99 grand cherokee lareado every now and then the hazard lights, brake lights, and turn signals go out all at the same time. i checked fuses are all good, light bulbs new, and this problem still exist. also the headlights are really foggy looking making it hard to see on dark roads
01/19/2012
 I own a 99 grand cherokee lareado every now and then the hazard lights, brake lights, and turn signals go out all at the same time. i checked fuses are all good, light bulbs new, and this problem still exist. also the headlights are really foggy looking making it hard to see on dark roads
04/08/201198000
 No: 08-15-99 subject: erratic, intermittent cluster operation/intermittent air bag warning light. date: may 21, 1999 this bulletin supersedes technical service bulletin number 08-20-98 rev. a, dated october 2, 1998, which should be removed from your files and noted in the bound technical service bulletin book, publication number 81-699-99003. this is a complete revision to the procedure. overview: this bulletin involves installing a repair harness containing a revised instrument cluster connector. symptom/condition: some vehicles may exhibit an intermittent illumination of the air bag warning light or an intermittent tachometer or speedometer drop out. an airbag electronic control module (aecm) fault code -no cluster ccd bus message will be present. diagnosis: using the drb iii
04/08/201198000
 No: 08-15-99 subject: erratic, intermittent cluster operation/intermittent air bag warning light. date: may 21, 1999 this bulletin supersedes technical service bulletin number 08-20-98 rev. a, dated october 2, 1998, which should be removed from your files and noted in the bound technical service bulletin book, publication number 81-699-99003. this is a complete revision to the procedure. overview: this bulletin involves installing a repair harness containing a revised instrument cluster connector. symptom/condition: some vehicles may exhibit an intermittent illumination of the air bag warning light or an intermittent tachometer or speedometer drop out. an airbag electronic control module (aecm) fault code -no cluster ccd bus message will be present. diagnosis: using the drb iii
04/08/201198000
 No: 08-15-99 subject: erratic, intermittent cluster operation/intermittent air bag warning light. date: may 21, 1999 this bulletin supersedes technical service bulletin number 08-20-98 rev. a, dated october 2, 1998, which should be removed from your files and noted in the bound technical service bulletin book, publication number 81-699-99003. this is a complete revision to the procedure. overview: this bulletin involves installing a repair harness containing a revised instrument cluster connector. symptom/condition: some vehicles may exhibit an intermittent illumination of the air bag warning light or an intermittent tachometer or speedometer drop out. an airbag electronic control module (aecm) fault code -no cluster ccd bus message will be present. diagnosis: using the drb iii
04/08/201198000
 No: 08-15-99 subject: erratic, intermittent cluster operation/intermittent air bag warning light. date: may 21, 1999 this bulletin supersedes technical service bulletin number 08-20-98 rev. a, dated october 2, 1998, which should be removed from your files and noted in the bound technical service bulletin book, publication number 81-699-99003. this is a complete revision to the procedure. overview: this bulletin involves installing a repair harness containing a revised instrument cluster connector. symptom/condition: some vehicles may exhibit an intermittent illumination of the air bag warning light or an intermittent tachometer or speedometer drop out. an airbag electronic control module (aecm) fault code -no cluster ccd bus message will be present. diagnosis: using the drb iii
08/14/2009910001
 Randomly while driving the speedometer and tachometer (actually all gauges) will stop working, the airbag light comes on and sometimes the check engine light comes on too. if you hit the dashboard (sometimes it takes several hits) the gauges will start working again and the airbag light goes off. haven't had it checked by a shop yet. *tr
04/19/2009142000
 Tl*the contact owns a 1999 jeep cherokee. the contact stated that the factory installed amplifier caught fire while driving 75 mph. he had to disconnect the battery to stop the sparks and flames coming from the amp. he also had to cut the wires that were connected to the amp and remove the fuse for the radio. the vehicle has not been repaired. the contact feels that this is a safety issue because the amp is positioned underneath the rear passenger seat where the child safety seat is located. the current and failure mileages were 142,000.
10/04/20081150001
 Fog light switch. went to the dealer to get another switch , i was told that the switch # had been changed and the it is $186.00 which includes wiring i asked if the wiring is recalled he said no so i bought the switch for $45.00 and it seems to work. i was wondering if dodge knows that the wiring is bad? i have seen a jeep in the junk yard that has a dash fire starting in that area? your help is required for our safety & peace of mind! *tr
08/13/1999650001
 Tl*the contact owns a 1999 jeep cherokee. while driving 35 mph, the vehicle would suddenly stall without warning. the contact would have to pull to the side of the road. the vehicle would occasionally restart. the contact took the vehicle to a local mechanic and dealer. the vehicle has been repaired numerous times by local mechanics, but the failure stills persists. the contact noticed that the failure was identical to the one mentioned in nhtsa campaign id number 08v059000 (visibility:windshield wiper/washer). the failure mileage was 65,000 and current mileage was 80,000.update 09/10/08 *cw updated 09/15/08. *jb
08/02/200652000105/01/1999
 Gas gauge fails periodically. spoke to dealer, and was told if it is not broke don't fix it. truck failed to start 4 days ago. has it towed to local garage. i have been told i have a major electrical problem, but tech has not yet figured it out. jeep only has 52,000 miles. now mind you, since i have purchased this jeep in 1999, it has only been to a certified jeep dealer for all services. all recommended work has always been completed. this was the first time i brought it somewhere else, because i had to get it towed. *nm
08/05/2005550001208/15/1999
 Car engine shut off, lost all functions on the freeway @ 80 mph shifted to neutral while coasting and restarted, truck is at dealership today in addition lost the electrical function to both doors in december of 2004. *jb
10/11/20001
 Insured hit brakes and there were no brakes, the vehicle went into ditch and caught fire, insured stated that prior electrical problems were not resolved. claim number 47-420-794. *yh
10/11/20001
 While driving, consumer hit the brakes, the brakes failed and vehicle went into a ditch and caught on fire, the engine had caught on fire and caused brakes to fail, consumer stated there were many electrical problems with the vehicle that were not resolved, claim 47-4201-794. *slc
10/11/20001
 Insured hit brakes and there were no brakes, the vehicle went into ditch and caught fire, insured stated that prior electrical problems were not resolved. claim number 47-420-794. *yh
10/11/20001
 While driving, consumer hit the brakes, the brakes failed and vehicle went into a ditch and caught on fire, the engine had caught on fire and caused brakes to fail, consumer stated there were many electrical problems with the vehicle that were not resolved, claim 47-4201-794. *slc
 While driving electrical system malfunctioned. windows would not come down. please provide any further information, and vehicle identification number.*ak
11/01/1999205/01/1999
 Fog light shortage from the interior switch, rear left shock squeaks non stop at low speeds, loss of electrical power when a/c is on (hot or cold), grinding noise coming from rear axle when coming out of first gear, noisy dashboard when road is bumpy, small signs of rust starting to appear on exterior, font passenger window does not go up if put down by passenger, driver side window making noise. *ak
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
11/01/1999205/01/1999
 Fog light shortage from the interior switch, rear left shock squeaks non stop at low speeds, loss of electrical power when a/c is on (hot or cold), grinding noise coming from rear axle when coming out of first gear, noisy dashboard when road is bumpy, small signs of rust starting to appear on exterior, font passenger window does not go up if put down by passenger, driver side window making noise. *ak
ELECTRICAL SYSTEM - IGNITION
04/18/200353000105/31/1999
 Chrysler knows they have evaporator failures due to inferior coils that last less than 4 years. they need to extend the warranty to cover this cost to the consumer. i will never buy another jeep cherokee. *jb
09/02/200280360109/02/2002
 The vehicle stalled and shut down without prior warning. dealer was aware of the problem. ts gear shift selector light was inoperative. transmission shifted hard and slipped on acceleration. found wrong fluid in transmission. ignition cylinder loose. dealer advised this was normal. transmission banged when put in reverse. *tt
08/01/199912/01/1998
 Sunroof: in the full open position, between 30 & 50mph, with the side windows up, or partially open, a horriffic vibration is felt in the cabin which is irritating to the ears, vocal chords, is so bad, that the radio speakers seem like they are ready to break. dealer refuses to arrange a meeting with chrysler rep to discuss the problem, which i feel is attributed to a bad design, which jeep is calling wind buffeting in the owners manual, indicating they know there is this problem. the starter failed, and rocking the vehicle to a better spot on the starter allowed it to start, but vehicle is still sluggish starting at times, seeming as though the batter is weak. jeep will not replace starter until a total failure. brakes.. bad vibration due to apparent warped rotors. these are being replaced on warranty without dispute, indicating that chrysler knows there is a problem with the rotors. this vehicle seems to be the lemon of the fleet only giving a maximum of 14.5mpg, highway, and less in city only, and does not idle smooth. *ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
1
 The consumer noticed that the key can be removed without turning the ignition switch off. *ak the key can be moved from any position and has caused battery failure many times. the vehicle could be started with any key, screw driver, etc. (this could be the reason why jeeps are easily stolen and insurance costs are high) *sc *jb
ELECTRICAL SYSTEM - STARTER ASSEMBLY
12/27/20001
 Vehicle experienced fire, starter failure is suspected to be the cause, claim 53-c679-292. *slc
12/27/20001
 Engine compartment caught fire due to starter failure. claim number 53-c679-292. *yh
12/27/20001
 Engine compartment caught fire due to starter failure. claim number 53-c679-292. *yh
12/27/20001
 Vehicle experienced fire, starter failure is suspected to be the cause, claim 53-c679-292. *slc
ELECTRICAL SYSTEM - WIRING
100000
 While traveling at 25 mph driver noticed smoke coming from the engine compartment. driver pulled over, called fire department. police report was taken. fire department believed the fire was electrical. *ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
05/15/200011622406/21/1999
 While driving the check engine light and air bag light illuminated and all of the gauges ceased to work properly. the speedometer would go blank and all lights on the dash board would dim. the manufacturer and the dealer are aware of the problem. *nm this would occur when the vehicle is going in different speeds. the problem begun with the airbag, followed by the odometer, tachometer, and the speedometer dropping to zero. then the check engine light would come on and no bus error message would appear on the odometer. sometimes the gas, battery, temperature, and oil pressure gauge would fail as well. the problem would last from anywhere up to forty minutes or more. corrosion was found where the harness plugs into the cluster. the vehicle had been to the dealer four times and still has not been repaired. *sc
05/01/2003320002506/01/1999
 Erratic, intermittent instrumentation cluster, failure (shut-down) while driving, including speedometer, oil pressure gauge, amp gauge, temperature gauge, odometer,gas gauge and tachometer gauge. isolated occurrences without warning made it difficult to explain. because of safety concerns this equipment failure as noted in company service bulletins (081599) should have been reported to the vehicle owners and repaired at chrysler expense.*ak
1
 The vehicle has had electrical problem since may 2001. the instrument panel wiring cluster has been replaced by the dealer. the vehicle is now having the same problem again. on 7/8/2003, the dealer told the consumer to sell the vehicle or trade it in. *ak
11/11/2000209/07/1999
 Dealer replaced instrument panel cluster module and problm has reoccurred. taken back to the dealer, and informed consumer that a wire was founded broken and replaced it again. no problems at this time. *ak consumer does not feel that he should have been charged, vehicle had been worked on during a recall repair regarding the air bag on june 7th of 2000. *slc
05/26/2000404/01/1999
 Since jan. 2000, the vehicle gauges have intermittingly failed ie, not registering reading to include speed, mileage, water temperature, oil pressure, tachometer and air bag light and check engine light illuminate. sometimes, if i keep air conditioner at coolest level the gauges will resume operation.*ak