Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180120105/25/2001620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt07/11/2001
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08169804/17/1998600862Information on installation of radio transmitting equipment. *ak11/12/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/01/2008900001
 Like most jeep cherokee owners, i had to pay a huge repair bill to get the air conditioner to work. almost $2,000. *tr
04/19/2009142000
 Tl*the contact owns a 1999 jeep cherokee. the contact stated that the factory installed amplifier caught fire while driving 75 mph. he had to disconnect the battery to stop the sparks and flames coming from the amp. he also had to cut the wires that were connected to the amp and remove the fuse for the radio. the vehicle has not been repaired. the contact feels that this is a safety issue because the amp is positioned underneath the rear passenger seat where the child safety seat is located. the current and failure mileages were 142,000.
05/29/20071
 Every jeep cherokee (around 1999 years) have no ac. it is a crime to see almost every jeep cherokee on the highway with their windows open in 95 degree temps. we are talking thousands of jeep owners! repair costs are staggering. *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
05/29/20071
 Every jeep cherokee (around 1999 years) have no ac. it is a crime to see almost every jeep cherokee on the highway with their windows open in 95 degree temps. we are talking thousands of jeep owners! repair costs are staggering. *tr
05/01/2002
 Heard a loud noise, and air conditioner was not cooling. took vehicle to dealer, and they stated it was the compressor. please provide any further information.*ak
6
 Condensation would build up in air conditioner which caused mildew when drying. it would then expel an odor. according to mechanic, there is no remedy for the problem, except maybe spraying with lysol. when air conditioner is off can smell it, but worse when its on.*ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
03/31/20012
 Rotors went bad only 18,000 miles on vehicle. consumer has taken vehicle in for rotors twice. contacted dealer, and dealer was not willing to do anything.*ak brakes pulsate when applying brakes. right front and left front brake rotors were replaced. the left speaker cuts out over bumps. *yh
08/01/199912/01/1998
 Sunroof: in the full open position, between 30 & 50mph, with the side windows up, or partially open, a horriffic vibration is felt in the cabin which is irritating to the ears, vocal chords, is so bad, that the radio speakers seem like they are ready to break. dealer refuses to arrange a meeting with chrysler rep to discuss the problem, which i feel is attributed to a bad design, which jeep is calling wind buffeting in the owners manual, indicating they know there is this problem. the starter failed, and rocking the vehicle to a better spot on the starter allowed it to start, but vehicle is still sluggish starting at times, seeming as though the batter is weak. jeep will not replace starter until a total failure. brakes.. bad vibration due to apparent warped rotors. these are being replaced on warranty without dispute, indicating that chrysler knows there is a problem with the rotors. this vehicle seems to be the lemon of the fleet only giving a maximum of 14.5mpg, highway, and less in city only, and does not idle smooth. *ak
EQUIPMENT - MECHANICAL - CARRIER/RACK
07/01/1999
 Spare tire mounted on left side blocks view of driver. should be on right side of vehicle behind driver. this is a rhd vehicle used for mail delivery. have almost hit 2 cars that were blocked from my view by the tire. chrysler said the right panel will not hold the spare and the only options are to lay the tire down on the floor or purchase a roof rack and mount it on the roof.
EQUIPMENT - MECHANICAL - JACKS
1
 The lug wrench failed while the consumer was attempting to change a flat tire, the lug wrench is made of fabricated metal which is inadequate to remove the lug nuts. *slc
1
 The jack broke the windshield during rolling accident because its retaining arm failed. yh
EQUIPMENT - OTHER - LABELS
 The vin number identified the vehicle as a 2000 jeep cherokee when it was actually a 1999 model, consumer found out when insurance company came to replace the windshield but the 2000 model windshield would not fit the vehicle. nlm