Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| 210899 | 04/30/1999 | 604975 | Vehicles exhibiting buzz, whining, or moaning like noise from cold transmission when reverse gear is selected. *tt | 05/21/1999 | |
| 184698 | 12/18/1998 | 603141 | Some vehicles may exhibit an idle undershoot or driveway die out when the transmission is placed from park or neutral into drive or reverse. *ak | 02/03/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0801505 | 03/02/2005 | 10013731 | Powertrain control module initialization. *sc | 04/26/2005 | |
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| 210199 | 02/12/1999 | 604100 | Subject regarding shift quality improvements. *tt | 04/13/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 210199 | 02/05/1999 | 604101 | Some vehicles may experience a grinding, raspy noise heard in the transfer case. *tt | 04/13/1999 | |
| 210998 | 10/26/1998 | 602337 | A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 10/26/1998 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 030800 | 09/15/2000 | 614650 | ;subject regarding rtv use on corporate axle. *tt | 11/29/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/20/2012 | 119000 | 1 | |
| Since there is no catagory for this issue i had to put visibility/wiper in order to even submit this form. there is no catagory for the heating system which there are a lot of problems!!! the accuator doors regulating the heat to the inside of the vehicle are broken. i thought by replacing the motor which controls them it would fix it. no such luck the doors are broken and not only are they almost impossible to reach without pulling the entire dashboard and console, the cost for it will be around $1500 and that is absurd for a part which is less than $100. the labor will be about $1300 to get to it. what is wrong with these people can't they design a vehicle that can be worked on without taking it apart to a level which makes me want to junk the car!! they should have put something other than plastic to control the heat in the vehicle. now it is the middle of january in new mexico and it is freezing. thanks jeep, i paid a lot of money for this suv and i'll never buy another amreican car again!! i had to replace the transmission 2 years ago at the tune of $3500. i rarely go on a dirt road let alone drive fast or reckless. a transmission going out at 65,000 is absurd and poor design and manufacturing. this car is nickling and dimeing me to death!! *tr | |||
| 04/04/2003 | 70000 | 1 | 06/23/2002 |
| The vehicle was parked with the engine running, when all of a sudden the vehicle jumped out of out gear. *jb the vehicle was parked with the engine running, when all of a sudden the vehicle jumped out of out gear.*mr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/02/2007 | 105115 | 1 | 11/20/2005 |
| I drove my jeep to a home, parked in the driveway, left the car running about 5-10 minutes. as i was locking the door leaving the home i turned and saw the jeep going in reverse toward the road, i ran to the jeep to try and get in and control the jeep, i slipped under the vehicle and it ran over both my legs. it came to a complete stop about 30-50 feet after it ran me over. i was taken to the hospital, treated and released. i have not yet had the car looked at by a mechanic. *jb | |||
| 05/31/2004 | 5 | 12/06/2002 | |
| Crash - i rear ended another vehicle in my 1999 jeep cherokee sport. i was braking when the car suddenly accelerated, driving me into the vehicle in front of me. this has happened before, but only this time did it result in an accident. i took it to a certified jeep dealership and had the service department check it out. they said nothing is wrong with it. i am pretty nervous about this. i know how hard i was braking, and it just didn't matter. the car was working against me. i had to throw it into park just to stop the car. *ak | |||
| 06/21/2003 | |||
| The vehicle was put into park, driver got out of the vehicle, and left the door open. the vehicle went into reverse, and hit the wall, and the driver's door came off. driver jumped back into the vehicle and applied the brakes. jeep, grand cherokee laredo ,1999. *ak | |||
| 09/02/2002 | 80360 | 1 | 09/02/2002 |
| The vehicle stalled and shut down without prior warning. dealer was aware of the problem. ts gear shift selector light was inoperative. transmission shifted hard and slipped on acceleration. found wrong fluid in transmission. ignition cylinder loose. dealer advised this was normal. transmission banged when put in reverse. *tt | |||
| 10/21/2002 | |||
| Consumer states that while driving the vehicle will not shift gears. had vehicle serviced, was infromed that the transmission was shot. this is a common problem, parts is back order. ts | |||
| 1 | |||
| When shift into park, vehicle will lunge forward and then roll back on any level of road surface. please describe detail.*jb | |||
| 05/01/2000 | 2 | 08/01/1999 | |
| Jeep lemon!!! terrible vehicle, terrible company!! this vehicle should be recalled immediately for these two issues, among others! i have almost rearended someone, by lookingback to see if i was rear ended due to the hard shift. the brakes shake so much under braking that i did rear end someone, however there was no noticable damage to either vehicle. | |||
| 05/01/2000 | |||
| The rear axle has a egineering defect, admitted by chrysler, that cause the transmission to slip at start and stop. they have said some cars have it and some don't. mine does. the rental they gave me which was identical didn't have the problem. i have had it in 4 times in 6 months and they have finally told me they consider it within limits even though some of the same vehcile don't have the problem an others are really bad. i can't even resell the vehicle due to the problem. they altered my transmission where it attaches to the axle to assist the problem. they also altered the springs. i'm concerned what they actually did to my care and it's safety at this point.*ak | |||
| 08/01/2000 | 0 | ||
| When consumer shifted vehicle into gear there was a clunking noise. dealership was aware of problem.*ak | |||
| While driving and coming to a stop transmission will not shift down to low gear, and at times will completely shut down,cause unknown. dealer can not identify the cause of the problem. please give any further details. *ak | |||
| 05/10/1999 | 100 | 05/01/1999 | |
| Clunking/garbling sounds resonating from the transmission/transfer case shift boxes. it occurs when the transmission is in any drive position(od, 3, or 1-2). the dealer didn't believe it was a problem when i voiced my concerned upon intial delivery of the vehicle. however, the sounds have become increasingly louder over the past several months. my 1988 jeep cherokee 4x4 didn't make these sounds, even after 197k miles. | |||
| 07/07/1999 | 1 | 06/01/1999 | |
| Constant grinding/garbaling sound (heard in interior of vehicle) coming from transfer case linkage area. can be heard at all speeds and seems to vary in intensity when make any kind of turn. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| Rotors went bad. also, pcm had to be replaced. please provide any further information, and vehicle identification number.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 06/08/2000 | 5 | 05/01/2000 | |
| Transmission fluid leaked onto catalytic convertor causing smoke. transmission fluid sprayed onto rear window,tailgate and luggage rack. repaired 5 times within 46 days. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 05/17/2002 | |||
| While driving vehicle would not change gears. towed vehicle to mechanic . metal pin broke that caused vehicle to stop shifting.*ak | |||
| 10/01/2000 | 0 | ||
| Consumer was traveling about 40mph on highway while entering a ramp there was a loud grinding/loud noise. this was caused by gears coming apart. dealership was aware of problem, and consumer had transmission replaced.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 07/02/2002 | |||
| Transfer case failed, causing vehicle to stall while driving. vehicle checked by dealer, who replaced front differential bearings, and o-rings in fuel pump. also, vehicle makes loud roaring noises, and is very difficult to control while driving. *ak | |||
| 08/01/1999 | 4 | ||
| While traveling on highway applied brakes steering column shook and vibrated. dealership was aware of problem. *ak to correct the steering column shaking, the dealer machined and replaced front rotors and pads. but the problem was still not solved. the transfer case was leaking oil. *yh | |||
| 05/01/2000 | |||
| Consumer replaced twice transfer case; once at 33,000 at cost of $1200, and at additional 14,000 miles later at $1200. 2 days later, after getting vehicle back, consumer was made aware that front driveline had to be replaced at a cost of $1000. dealer stated this was not normal, and they had only seen 1 other vehicle similar to consumer's.*ak | |||
| 05/02/1999 | 20 | 05/01/1999 | |
| Transfer case: constant raspy, grinding noise. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 12/17/2005 | 1 | 06/20/2005 | |
| Dt: the contact's husband placed the vehicle in park and then stepped out with the engine still running. after it had been sitting for awhile it began to roll backwards. the contact reached over to assure it was in park. when she was unable to stop the vehicle from the passenger side she alerted her husband with the horn. he came in through the passenger side door and reached over to assure it was in park as well. he then turned the ignition off and took the keys out. the vehicle stopped once it was in the road. the vehicle has not been to a mechanic for diagnosis and the manufacturer has not been contacted. *ak | |||
| 10/10/2003 | 40000 | 1 | 08/31/1999 |
| While backing out of the driveway, the driver placed the vehicle in park and got out. after getting out, the vehicle had gone into reverse, struck the driver and crashed into a neighbor's garage. the dealer was not able to determine the cause of the problem without tearing apart the automatic transmission. *ak there were recalls for the 1993-1998 models. *scc *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 06/17/2002 | |||
| While in park vehicle jumped into reverse and accelerated. could have caused an accident. cause unknown. dealer notified.*ak | |||
| 3 | |||
| Consumer stated while the vehicle was in park, it rolled backwards on three occasions.*yh | |||
| 12/01/2001 | |||
| Vehicle was in park and turned on when it reversed on flat surface. dealer was notified. *ak | |||
| 12/19/2001 | 1 | ||
| Vehicle was parked and shift pawl was in park. consumer went to the rear of vehicle to open rear liftgate, but shift pawl jumped into reverse. while moving consumer was able to to grab steering wheel and applied emergency brakes, consumer was dragged, and sustained severe injuries. *ak *tt | |||
| 12/19/2001 | 0 | ||
| While vehicle jumped out of gear, emergency brake did not hold vehicle while in reverse and moving. consumer had to reapply brakes to hold vehicle. please provide more information.*ak | |||
| 11/25/2001 | |||
| Consumer started vehicle, then had to get out of vehicle, left it in park with engine running, as he stepped out of vehicle, it started going backward. he was trapped between garage wall and driver door. he managed to get in to vehicle and shut off engine. consumer suffered bruises. damage unknown at this time, vehicle still at dealership.*ak | |||
| 07/12/1999 | 1 | 02/01/1999 | |
| The cherokee was idling in park when it lurched into reverse without warning and ran over the driver who was outside of the vehicle. the vehicle then traveled down the road coming to a stop in the ditch.*ak | |||
| 08/01/2000 | |||
| The jeep was in park with the keys out of the ignition and my son who is five years of age accidently knocked the car out of park. it went into neutral and went down the driveway across the street and up in to my neighbor's yard and came back down the yard and was physically stopped by a neighbor before it hit our rural mailbox. ther were approximately 20 children playing n the cul-de-sac. this all happened with my five year old son inside the vehicle. to repeat the keys were not in the vehicle, yet it could still be manuvered into gear accidently by a five year old. it was a miracle that no one was injured or killed due to the activity level of our street at the time. *ak | |||
| 04/09/2001 | 1 | ||
| The consumers vehicle jumped out of park and into reverse, causing injuries.*nlm (attorney for client). | |||
| 07/21/2001 | 1 | 01/01/1999 | |
| While parked, the vehicle's transmission slipped out of gear, rolling down an incline and traveling about 500 feet before hitting a mailbox and coming ot rest on a neighbors front lawn. *ak | |||
| 07/03/2001 | 0 | ||
| When shifting vehicle from drive to reverse there is a clunknig noise coming from underneath of vehicle. dealership is aware of problem.*ak | |||
| 07/17/2001 | |||
| Vehicle was idling in park while putting on seatbelt. suddenlyand without any warning, vehicle shifted into reverse. had to slam on brakes, hard to stop. in the process driver had injured his back due to jerking of the vehicle and brakes being applied.*ak | |||
| 07/04/2000 | 1 | 09/01/1999 | |
| On july 4, 2000, our 1999 jeep cherokee jumped from park into drive and covered approx. 40 feet before plummeting into a hole being dug for the foundation of our new home with our then 15-mo. son inside. the jeep flipped onto its roof trapping our son (who had fallen asleep inside) upside down within inches of more than a foot of water that had collected at the bottom. fortunately we were able to rescue our son who was uninjured. the jeep was in park with the ac on full and was stationary for more than 15 minutes on level ground before jumping into drive. i have pictures of the jeep at the scene and the conditions prior to the accident, as well as a police report. i would like to help make sure no one ever has to experience something so horrifying (and potentially fatal) again.*ak | |||
| 03/01/2001 | 2 | 10/01/1998 | |
| I am experiencing a problem where the my auto is idling in park and then lurches into reverse. i have contacted the dealership and they are treating me like what i describe is impossible and ignoring my complaint. i have a date scheduled for repair and its my guess the people at chrysler know that this is a major defect in the auto and are trying to sweep it under the carpet. also my transmission is dragging they acknowledged that problem and are to repair it soon. i wish i had never bought this death trap. i have also talked with several other jeep owners and most report some problems when the auto is in reverse. | |||
| 05/01/2000 | 2 | 04/01/1999 | |
| Possibly came out of park in driveway. rolled back into my parked truck. extensive damage to jeep door. had to have it replaced. *ak | |||
| 08/08/2000 | |||
| While vehicle was in park at a gas station car jumped out of park and into reverse, crushing consumer's leg. consumer was unable to work for months. dealer has yet to be contatced. please provide further details. *ak | |||
| 12/15/1999 | 1 | 04/01/1999 | |
| Car was put into parking spot in front of apt building. park setting of auto transmission was engaged. vehicle was left running. parking brake was not engaged. driver began to exit vehicle noticed vehicle was moving forward. driver got back into drivers seat to attempt to stop vehicle. this parking spot has only a small curb in front of parking spot. beyond the curb is a steep bank. car proceeded over curb and as soon as front wheels went over curb car traveled down embankment, struck 2 vehicles and came to rest. i noticed 2 1998 jeep cherokees have been reported to odi for same problem.vehicle had some visible damage but may be totalled for damage to frame. *ak | |||
| 1 | |||
| During manufacturing of vehicle the shift park lock was not adjusted properly causing vehicle ignition key to stick in ignition when in park. mjs | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 05/01/2000 | |||
| The rear axle has a egineering defect, admitted by chrysler, that cause the transmission to slip at start and stop. they have said some cars have it and some don't. mine does. the rental they gave me which was identical didn't have the problem. i have had it in 4 times in 6 months and they have finally told me they consider it within limits even though some of the same vehcile don't have the problem an others are really bad. i can't even resell the vehicle due to the problem. they altered my transmission where it attaches to the axle to assist the problem. they also altered the springs. i'm concerned what they actually did to my care and it's safety at this point.*ak | |||
| 11/01/1999 | 2 | 05/01/1999 | |
| Fog light shortage from the interior switch, rear left shock squeaks non stop at low speeds, loss of electrical power when a/c is on (hot or cold), grinding noise coming from rear axle when coming out of first gear, noisy dashboard when road is bumpy, small signs of rust starting to appear on exterior, font passenger window does not go up if put down by passenger, driver side window making noise. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 07/02/2002 | |||
| Transfer case failed, causing vehicle to stall while driving. vehicle checked by dealer, who replaced front differential bearings, and o-rings in fuel pump. also, vehicle makes loud roaring noises, and is very difficult to control while driving. *ak | |||
| POWER TRAIN - AXLE HUBS | |||
| 09/09/1999 | |||
| Abs brakes had to be replaced. also, replaced front brake rotors, and 4-wheel drive locking hubs. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 11/12/2001 | 1 | 11/01/1998 | |
| The dealer said they have seen this problem in many wranglers with the same clutch and transmission. the throw-out bearing has rotated on the clutch fork and the fork has been pushed down over the throw-out bearing, causing the clutch slave to extend to the maximum, which causes the clutch not to be able to be depressed. therefore, i was driving down the street with a non-operational vehicle. this was a dangerous situation. | |||
| POWER TRAIN - DRIVELINE | |||
| 05/01/2000 | |||
| Consumer replaced twice transfer case; once at 33,000 at cost of $1200, and at additional 14,000 miles later at $1200. 2 days later, after getting vehicle back, consumer was made aware that front driveline had to be replaced at a cost of $1000. dealer stated this was not normal, and they had only seen 1 other vehicle similar to consumer's.*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 09/09/2003 | 1 | ||
| Consumer has problem with the differential, and will provide information on this issue. dealer notified.*ak | |||
| 09/02/2002 | 1 | ||
| Consumer states that the front differential is wearing out prematurly, there is a loud noise coming from it when driving. contacted dealer. nlm | |||
| 04/01/2002 | 1 | 04/01/2000 | |
| Rear axle makes noises. independent mechanic confirmed that exterior bearings or rear differential needs to be replaced. dealer was informed and had no explanation for where the problem comes from.*ak noise is heard while driving and accelrating. the noise increases with the speed of the vehicle. vehicle also needs rear brake work, the serpentine belt is cracked, and the head gasket is leaking. *jg | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 12/01/1998 | |||
| No summary | |||
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||
| 04/01/2004 | 64000 | 2 | 06/28/2003 |
| While down shifting to second gear at 40 mph, the engine accelerated at a higher rate. the consumer pulled over and had the vehicle towed. the consumer had taken the vehicle to a private mechanic and did not plan on contacting the jeep dealership about the problem. the cause was not determined. *ak the vehicle was slowed down when the engine started revving, it was then switched to a lower gear and proceeded, then was placed back into drive in which it was slowed down and the engine started revving again in a lower gear but did not work. the vehicle would jerk and knock when placed in the engine when placed in park. (the u-joint failed) *sc the consumer was informed the vehicle needed an oxygen sensoe. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 11/12/2001 | 1 | 11/01/1998 | |
| The dealer said they have seen this problem in many wranglers with the same clutch and transmission. the throw-out bearing has rotated on the clutch fork and the fork has been pushed down over the throw-out bearing, causing the clutch slave to extend to the maximum, which causes the clutch not to be able to be depressed. therefore, i was driving down the street with a non-operational vehicle. this was a dangerous situation. | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 10/30/1999 | 12000 | 04/20/1999 | |
| Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. at 37,000 miles fuel sensor failed. at 69,000 window regulator failed. at 72,000 rear shock broke off car leaving bolts still in chassis. very frustrated, chryster corp. does not care! | |||
| 03/19/2004 | 10 | 05/01/2003 | |
| I own a 1991 jeep cherokee sp/cl 4 wd. when i take it out of 4wd it won't disingage unless i put it into reverse. the manual does not mention this. i drove for 20 miles in 4 wd without knowing it until i started to smell something. i called an auto repair shop and they told me to put it in reverse. i did and it worked.*ak | |||
| 10/01/2000 | 10/01/1999 | ||
| While vehicle was parked consumer noticed power steering hose had rubbed through. every time wheel was turned it rubbed on power steering hose, next to exhaust manifold. also had to replace transfer case. *ak the power steering line is adjacent to universal joint on steering shaft, over time when steering wheel is turned, it will eventually wear through, this line is also near exhaust manifold which could cause a fire when steering fluid sprays onto a hot exhaust manifold, the replacement part has been redesigned to keep the line away from the steering shaft, consumer feels the dealer should be liable to replace the part since it is a design defect. *slc | |||