Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/07/2012 | 125000 | 1 | |
| I was driving at 50 mph and the vehicle started shaking violently and i had to slow down and pull over before the shaking would stop. another time i was driving at 50 mph again and hit a small bump and the violent shaking again occurred. again i had to slow down considerably before it stopped shaking. this is known as death wobble and chrysler knows it. they need to be held accountable for using cheap parts on jeeps. *tr | |||
| 05/07/2012 | 125000 | ||
| I was driving at 50 mph and the vehicle started shaking violently and i had to slow down and pull over before the shaking would stop. another time i was driving at 50 mph again and hit a small bump and the violent shaking again occurred. again i had to slow down considerably before it stopped shaking. this is known as death wobble and chrysler knows it. they need to be held accountable for using cheap parts on jeeps. | |||
| 04/06/2012 | 100000 | ||
| Tl- the contact owns a 1999 jeep cherokee. the contact stated while driving 50 mph, he felt the steering wheel shaking and the front end of the vehicle started vibrating. the vehicle was taken to the dealer. the dealer stated that they had to replace the steering dumper and the track bar. the vehicle was repaired. the manufacturer was contacted. the failure mileage was 100,000 and the current mileage was 123,000. kmj | |||
| 04/06/2012 | 100000 | ||
| Tl- the contact owns a 1999 jeep cherokee. the contact stated while driving 50 mph he felt the steering wheel shaking and the front end of the vehicle started vibrating. the vehicle was taken to the dealer. the dealer stated that they had to replace the steering dumper and the track bar. the vehicle was repaired. the manufacturer was contacted. the failure mileage was 100,000 and the current mileage was 123,000.jp | |||
| 08/15/2006 | 100000 | 12 | 07/01/1999 |
| While driving on a highway the posted speed limit, my vehicle started shaking uncontrolably and i had to get off the highway to stop the car so the shaking will stop. i have had a number parts replaced such as the steering stabilizer, and the steering rod. *jb | |||
| 08/29/1999 | 30 | 0 | 08/29/1999 |
| Almost 100 repairs 4 1/2 years on a new leased 1999 jeep cherokee. 15 months remain on lease. air condition repaired 5 times. too many items to list here. | |||
| While driving steering locks up. took vehicle to dealer. please provide any further information.*ak | |||
| 04/10/2001 | |||
| Consumer was sitting in parked vehicle with gear in park, and when trying to pull out of space, steering was turning, but going anywhere. dealer never said why it broke, but any piece can break. that was why they have manufacturer's guarantee. *ak | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 0 | |||
| Passenger's door doesn't open, and alarm system goes on and off intermittently. also, muffler system drags all the way down to floor. dealership is aware of problem.*ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 1 | |||
| The lower steering shaft failed and the steering gear was worn causing a catch in the steering wheel. nlm | |||
| 12/01/1999 | 12 | 12/01/1999 | |
| When turning right the steering locks & you can't turn at low speeds. *ak | |||
| 11/11/1999 | 1 | 12/21/1998 | |
| Steering dampener leaking causing front end to shake, dealer replaced dampener but it didn't correct the problem so the gear box was replaced. *slc | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 09/15/2001 | 1 | 09/14/2001 | |
| Upon inspection of the engine compartment it was discovered that the power steering hose was badly worn from contact with the steering column, it appears that the radiator hose pressed the ower steering hose against the steering column joint. nlm | |||
| 10/01/2000 | 10/01/1999 | ||
| While vehicle was parked consumer noticed power steering hose had rubbed through. every time wheel was turned it rubbed on power steering hose, next to exhaust manifold. also had to replace transfer case. *ak the power steering line is adjacent to universal joint on steering shaft, over time when steering wheel is turned, it will eventually wear through, this line is also near exhaust manifold which could cause a fire when steering fluid sprays onto a hot exhaust manifold, the replacement part has been redesigned to keep the line away from the steering shaft, consumer feels the dealer should be liable to replace the part since it is a design defect. *slc | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/11/1999 | 1 | 12/21/1998 | |
| Steering dampener leaking causing front end to shake, dealer replaced dampener but it didn't correct the problem so the gear box was replaced. *slc | |||
| 02/06/2000 | 2 | 12/01/1999 | |
| I was traveling 65mph, and feel asleep at the wheel. i woke up in the ditch and tried to get back on the road because an approach was coming. i was almost able to do that, but then the vehicle started to roll. it rolled two and a half times. *ak | |||
| STEERING - LINKAGES | |||
| 05/25/2001 | |||
| Was driving vehicle went into a spin, and hit another vehicle. had tried to correct steering wheel, but it would not move. took vehicle to dealership, mechanic could not locate cause of problem. but, did repair tie rod damaged due to crash. a few days later , steering locked up again while turning from one street into another. *ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 12/01/1998 | |||
| No summary | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 11/29/1999 | 2 | 03/01/1999 | |
| There have been 9 cases of engine failure, not starting, not starting. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 1 | |||
| The steering column was repaired with out the problem being corrected. *jg | |||
| 05/25/2001 | |||
| Was driving vehicle went into a spin, and hit another vehicle. had tried to correct steering wheel, but it would not move. took vehicle to dealership, mechanic could not locate cause of problem. but, did repair tie rod damaged due to crash. a few days later , steering locked up again while turning from one street into another. *ak | |||
| While driving steering wheel completely disengaged from steering column, causing loss of vehicle control, cause unknown. please give any further details.*ak | |||
| 01/05/1999 | |||
| Steering wheel is stiffer and harder to maintain when going around a long curve. the wheel slips out of driver's hand. *ak | |||
| 07/07/1999 | 1 | 06/01/1999 | |
| Steerings column has somtehing loose inside it. can feel clunk in steering on initial acceleration, on broken pavement, and when coming to a stop. can also feel the clunk through the brake pedal. there is no doubt, something is loose in the column. i am concerned about vehicle being safe to drive. | |||
| 07/07/1999 | 1 | 06/01/1999 | |
| Constant grinding/garbaling sound (heard in interior of vehicle) coming from transfer case linkage area. can be heard at all speeds and seems to vary in intensity when make any kind of turn. | |||